Western Digital 2U24 User Manual
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Western Digital 2U24 User Manual

Western Digital 2U24 User Manual

Flash storage platform
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User Guide
2U24 Flash Storage Platform
Regulatory Model: G224-J-12
March 2020
Rev. 1.10
1ET0279

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Summary of Contents for Western Digital 2U24

  • Page 1 User Guide 2U24 Flash Storage Platform Regulatory Model: G224-J-12 March 2020 Rev. 1.10 1ET0279...
  • Page 2 9. Corrected the names of the SAS Drives. See List of Compatible Drives (page 15) May 2017 Revision 1.2 Changed the product name from "2U24 All-Flash Storage Platform" to "2U24 Flash Storage Platform" August 2017 Revision 1.3 Corrected part numbers listed in the...
  • Page 3 Revision 1.9 1. Updated the LED Visual Identifiers. See LED Visual Identifiers (page 20) 2. Updated the rack depth requirement. See 2U24 Flash Storage Platform Specification Summary (page 12) March 2020 Revision 1.10 1. Rebranded document to WD design 2. Updated the SKU List. See List of Available SKUs (page 13) 3.

  • Page 4: Points Of Contact

    Points of Contact Points of Contact For further assistance with a Western Digital product, contact Western Digital Datacenter Platforms technical support. Please be prepared to provide the following information: part number (P/N), serial number (S/N), product name and/or model number, and a brief description of the issue.

  • Page 5: Notices

    Per Western Digital Terms and Conditions of Sale, the user of Western Digital products in life support applications assumes all risk of such use and indemnifies Western Digital against all damages.

  • Page 6: Table Of Contents

    Power Connections................................... 9 Power Cords....................................9 Safety and Service................................... 10 Chapter 4. Overview..................................11 2U24 Flash Storage Platform Description..........................12 2U24 Flash Storage Platform Specification Summary......................12 List of Available SKUs................................13 SATA Differences and Limitations............................14 SATA Single Initiator Limitation............................15 List of Replaceable Components............................15 List of Compatible Drives................................
  • Page 7 User Guide Table of Contents System Cooling..................................18 ESD......................................19 Rack Requirements...................................19 LED Visual Identifiers................................20 SCSI Enclosure Services Page 02............................23 Chapter 5. Components................................24 PSU Description..................................25 ESM Description..................................25 Drive Assembly Description..............................26 Midplane Description................................27 Chassis Description................................. 28 Rails Description..................................28 Chapter 6.

  • Page 8: Chapter 1. Disclaimers

    Learn about the Regulatory, Safety, and Electromagnetic standards for which this product is compliant. The following chapter describes the Regulatory Statement of Compliance, Safety Compliance, and Electromagnetic Compatibility Agency Requirements for the 2U24 Flash Storage Platform. In This Chapter: - Regulatory Statement........2 - ..............

  • Page 9: Regulatory Statement

    1.1.1   Restricted Access Location The 2U24 Flash Storage Platform is intended for installation in a server room or computer room where at least one of the following conditions apply: • access can only be gained by service persons or by users who have been instructed about the restrictions applied to the location and about any precautions that shall be taken and/or •...

  • Page 10: Country Certifications

    1. Disclaimers User Guide 1.1 Regulatory Statement • CE – EMC Directive 2014/30/EU • VCCI V-3 • BSMI CNS14338 • KN32 • AS/NZS CISPR 32 • TR CU 020/2011 Immunity • EN 61000-3-2 Harmonic Current Emissions • EN 61000-3-3 Voltage Fluctuations and Flicker •...

  • Page 11: Chapter 2. Regulatory

    Western Digital Regulatory In This Chapter: - FCC Class A Notice........5 - ICES-003 Class A Notice—Avis NMB-003, Classe A............5 - Europe (CE Declaration of Conformity)..5 - Japanese Compliance Statement, Class A ITE..............5 - Taiwan Warning Label Statement, Class A ITE..............

  • Page 12: Fcc Class A Notice

    Any modifications made to this device that are not approved by Western Digital may void the authority granted to the user by the FCC to operate equipment.
  • Page 13 2. Regulatory User Guide 2.5 Taiwan Warning Label Statement, Class A ITE English translation: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take adequate measures.

  • Page 14: Chapter 3. Safety

    Western Digital Safety In This Chapter: - Optimizing Location........8 - Safety Warnings and Cautions......8 - Electrostatic Discharge......... 8 - Rackmountable Systems........9 - Power Connections........9 - Power Cords........... 9 - Safety and Service........10 - ..............

  • Page 15: Optimizing Location

    3.3   Electrostatic Discharge ## C AUTION Electrostatic discharge can harm delicate components inside Western Digital products. Electrostatic discharge (ESD) is a discharge of stored static electricity that can damage equipment and impair electrical circuitry. It occurs when electronic components are improperly handled and can result in...

  • Page 16: Rackmountable Systems

    3.4   Rackmountable Systems CAUTION Always install rack rails and storage enclosure according to 2U24 Flash Storage Platform product documentation. Follow all cautions, warnings, labels, and instructions provided within the rackmount instructions. Reliable grounding of rack-mounted equipment should be maintained.

  • Page 17: Safety And Service

    # # # # # All maintenance and service actions appropriate to the end-users are described in the product documentation. All other servicing should be referred to an Western Digital-authorized service technician. # # # # # To avoid shock hazard, turn off power to the unit by unplugging both power cords before servicing the unit.

  • Page 18: Chapter 4. Overview

    Western Digital Overview In This Chapter: - 2U24 Flash Storage Platform Description............12 - 2U24 Flash Storage Platform Specification Summary............12 - List of Available SKUs........13 - SATA Differences and Limitations....14 - List of Replaceable Components....15 - List of Compatible Drives......15...

  • Page 19: 2U24 Flash Storage Platform Description

    Figure 1: 2U24 Flash Storage Platform The 2U24 Flash Storage Platform is a 2U form factor, rack-mounted storage platform that is capable of hosting up to 24 SAS or SATA SSDs. The maximum data storage capacity of the platform is 180TB raw using...

  • Page 20: List Of Available Skus

    Standard Rail Kit (30in. maximum extension) Extended Rail Kit (34in. maximum extension) Rack Units (U) 4.3   List of Available SKUs The following table list the available SKUs that can be purchased in 2U24 Flash Storage Platform range. Table 3: Available SKUs Drive Type Encryption...
  • Page 21 User Guide 4.3 List of Available SKUs Drive Type Encryption # of Drives SKU Number Western Digital® Ultrastar® SS530 SAS 19.2TB 1ES1585 Western Digital® Ultrastar® SS530 SAS 38.4TB 1ES1586 Western Digital® Ultrastar® SS530 SAS 38.4TB 1ES1587 Western Digital® Ultrastar® SS530 SAS 38.4TB 1ES1588 Western Digital®...

  • Page 22: Sata Differences And Limitations

    4.4 SATA Differences and Limitations 4.4   SATA Differences and Limitations This section describes the differences between the SAS and SATA versions of the 2U24 Flash Storage Platform. The 2U24 Flash Storage Platform has a variety of SKUs available that can be referenced in...
  • Page 23 Note: Please note that an enclosure can only have one type of drive at a time. Table 5: Compatible Drives Drive Part Drive Type Interface Encryption Volume Writes Number Western Digital® Ultrastar® SS200 SAS 12Gb/s 3DW/D 400GB 1EX1083 w/ 2.5 in. drive carrier Western Digital® Ultrastar® SS200 SAS 12Gb/s 3DW/D 400GB 1EX1082 w/ 2.5 in.
  • Page 24 4. Overview User Guide 4.6 List of Compatible Drives Drive Part Drive Type Interface Encryption Volume Writes Number Western Digital® Ultrastar® SS530 SAS 12Gb/s 1DW/D 1.92TB 1EX2133 w/ 2.5 in. drive carrier Western Digital® Ultrastar® SS530 SAS 12Gb/s 1DW/D 1.92TB 1EX2135 w/ 2.5 in.

  • Page 25: Host Connectivity

    1EX2742 w/ 2.5 in. drive carrier Important: The 2U24 Flash Storage Platform must contain drives that are list in the this compatible drives list. If a drive that is not on this list is installed, the enclosure will not recognize the unapproved drive.

  • Page 26: System Cooling

    4.9 System Cooling 4.9   System Cooling The 2U24 Flash Storage Platform has an advanced thermal algorithm that monitors all of the temperature sensors in the system. The enclosure makes adjustments to the fan speeds based upon the thermal sensors.

  • Page 27: Led Visual Identifiers

    User Guide 4.12 LED Visual Identifiers Figure 2: Assembly in the Rack 4.12   LED Visual Identifiers The 2U24 Flash Storage Platform contains the following visial indicators. Figure 3: Front LED Panel 1. Green • On—Power on • Off—Power off...
  • Page 28 4. Overview User Guide 4.12 LED Visual Identifiers • On—Enclosure Identification • Off—Normal Operation 3. Amber • On—Fault • Off—Normal Operation Figure 4: ESM LED Layout 1. T1 port link status LED—Green • On—Link is established on any or all of the 4 channels on this port •...
  • Page 29 4. Overview User Guide 4.12 LED Visual Identifiers • On—Fault exists on this port • Off—Normal operation 10. 3.5mm Console Port Figure 5: PSU LED Layout (one set of LEDs per PSU, 2 sets total) 1. RDY—Green • On—PSU output +12V and +5V are functioning normally •...

  • Page 30: Scsi Enclosure Services

    4. Overview User Guide 4.13 SCSI Enclosure Services Page 02 Figure 6: Drive Carrier LEDs 1. Green • On—Activity on that specific drive • Blink—Activity on that specific drive • Off—Activity on that specific drive 2. Red • On (1Hz blink)—A fault has occurred •...

  • Page 31: Chapter 5. Components

    Western Digital Components In This Chapter: - PSU Description..........25 - ESM Description........... 25 - Drive Assembly Description......26 - Midplane Description........27 - Chassis Description........28 - Rails Description...........28 - ..............- ..............

  • Page 32: Psu Description

    Each port supports four SAS connections per ESM, totaling 12 connections. These ports support 12Gbps, 6Gbps, and 3Gbps data transfer rates. When the 2U24 Flash Storage Platform is configured to use SAS SSDs, the enclosure will come with two ESMs installed. When it is configured to use SATA SSDs, there will only be one ESM.

  • Page 33: Drive Assembly Description

    Figure 9: Drive Assembly The 2U24 Flash Storage Platform drive assembly consists of two basic parts: the 2.5in. SSD and the drive carrier. The drive carrier attaches to the drive using four screws that are screwed into the side of the assembly.

  • Page 34: Midplane Description

    5. Components User Guide 5.4 Midplane Description Figure 10: Drive Assembly Orientation 5.4   Midplane Description Figure 11: Midplane Connectors The enclosure midplane supports 24 2.5" SSD drive connections. It contains the SAS drive SFF-8680 connectors and the drive and enclosure status LEDs. These LEDs are made visible on the front of the enclosure via light pipes / fiber optics.

  • Page 35: Chassis Description

    Figure 13: Chassis Front and Rear The 2U24 Flash Storage Platform chassis is a 2U, 87.4mm (H) x 446.8mm (W) x 536mm (D) steel enclosure that is SBB 2.1 compliant. The chassis is split into two compartments: the drivecage and the rear component bay that houses the ESM and PSU.
  • Page 36 Figure 14: Rails The rack rail kit that comes with the 2U24 Flash Storage Platform contains 2 toolless, 2U, shelf style rails that can extend from 24in. to 30in. A 34in. set of rails are available for racks with vertical rails that are spaced farther apart.

  • Page 37: Chapter 6. Management

    Western Digital Management In This Chapter: - PSU Replacement Procedure....... 31 - ESM Replacement Procedure...... 33...

  • Page 38: Psu Replacement Procedure

    6. Management User Guide 6.1 PSU Replacement Procedure 6.1   PSU Replacement Procedure Table 9: Replacement Procedure Info Required Tools # of People Required Time Required None 10 Minutes To replace a power supply unit (PSU), do the following: Note: •...
  • Page 39 6. Management User Guide 6.1 PSU Replacement Procedure Step 2 : Uninstall the PSU. a. Press the handle release as shown in the previous image. b. With the release pressed, swing the handle downward. c. Use the handle to pull with even pressure and remove the PSU. Step 3 : Install the PSU.

  • Page 40: Esm Replacement Procedure

    6. Management User Guide 6.2 ESM Replacement Procedure a. Loop the retention clip around the cable and pinch it until the clip catches and locks in place. Figure 17: Cable Retention Mechanism b. Slide the retention clip forward until it stops near the cable connector. Doing this will ensure that the retention clip functions properly in the event the cable is yanked on for some reason.
  • Page 41 6. Management User Guide 6.2 ESM Replacement Procedure Step 1 : Remove the three HD Mini-SAS cables attached to the faulty ESM. a. To remove an HD Mini-SAS cables, pull (don't jerk) on the blue tab that is extending outward from the connector. This will free the cable from the port. b.
  • Page 42 6. Management User Guide 6.2 ESM Replacement Procedure c. Grasp both handles and slide the ESM out with even pressure. Step 3 : Install the ESM.

  • Page 43: Drive Assembly Replacement Procedure

    6. Management User Guide 6.3 Drive Assembly Replacement Procedure a. Ensure the two swing arms are in the extended position before installing the ESM. b. Insert the ESM into the empty slot and push it forward until it will not proceed further. c.

  • Page 44: Chassis Replacement Procedure

    6. Management User Guide 6.3 Drive Assembly Replacement Procedure Figure 19: Drive Carrier Fault LED b. To remove the drive assembly, press the release button to unlatch the drive carrier from the enclosure. The carrier's handle should extend out of the enclosure. c.
  • Page 45 6. Management User Guide 6.4 Chassis Replacement Procedure 6.4   Chassis Replacement Procedure Table 12: Replacement Procedure Info Required Tools # of People Required Time Required Philips Head Screwdriver 2 - Chassis Team Lift 45 minutes Step 1 : Remove the power cable from the PSU. a.
  • Page 46 6. Management User Guide 6.4 Chassis Replacement Procedure a. To remove an HD Mini-SAS cables, pull (don't jerk) on the blue tab that is extending outward from the connector. This will free the cable from the port. b. Make sure the cable is labeled or label it yourself to ensure that it will be plugged back into the same location.
  • Page 47 6. Management User Guide 6.4 Chassis Replacement Procedure c. Grasp the handle and pull the drive out with even pressure. Step 7 : Complete the previous step for each drive assembly and set each one aside in an ESD safe environment. Do not stack them on top of one another. Step 8 : Remove the rack ears that are covering the screws on the front of the enclosure.
  • Page 48 6. Management User Guide 6.4 Chassis Replacement Procedure a. If the drive carrier handle is not in the open state, press the release button to unlatch the drive carrier from the enclosure. The carrier's handle should extend out. b. Align the drive assembly such that the release button is facing up and the handle is facing away from the enclosure, and slide the drive assembly into the empty drive bay.

  • Page 49: Rails Replacement Procedure

    6. Management User Guide 6.5 Rails Replacement Procedure Figure 23: Cable Retention Mechanism b. Slide the retention clip forward until it stops near the cable connector. Doing this will ensure that the retention clip functions properly in the event the cable is yanked on for some reason.
  • Page 50 Step 3 : Attach the tensioning springs to each rail. a. Locate the tensioning springs in the kit's packaging. The 2U24 Flash Storage Platform rail kits come with two tensioning springs in the box that need to be attached for the rails to function properly.
  • Page 51 6. Management User Guide 6.5 Rails Replacement Procedure d. Attach one end of the tensioning springs to each rivet. Step 4 : Install the rails into the rack. a. Rotate the clips at the front and rear ends of the rail to reveal the rail posts.
  • Page 52 6. Management User Guide 6.5 Rails Replacement Procedure b. From the front of the rack, orient the rail so that the shelf is facing the interior of the rack, and the collabsible end is facing the rear of the rack. c.

  • Page 53: T10 Zoning

    6.6   T10 Zoning T10 Zoning enables different hosts to access their own sets of drives on a single enclosure. The 2U24 Flash Storage Platform uses a PHY based zoning model in which a given SAS connector PHY or set of PHYs has access to a drive PHY or set of PHYs.

  • Page 54: Enabling Zoning Using Linux

    6.6.3   Enabling Zoning using Linux Step 1 :     Step 2 : Enable zoning for each of the sg devices that are associated with the 2U24 Flash Storage Platform ESMs. a. Issue the following command to enable zoning on ESM A using the first sg device: hgst_cli_tool -d /dev/sg<devicenumber>...
  • Page 55 6. Management User Guide 6.6 T10 Zoning cli_cmd = zone set 1 Zoning function has been ENABLED with default THREE_MACHINES configuration! Step 3 : Verify the zoning status for each of the sg devices. a. Issue the following command for ESM A using the first sg device: hgst_cli_tool -d /dev/sg<devicenumber>...
  • Page 56 6. Management User Guide 6.6 T10 Zoning ls /dev/bsg Example of the Expander Handles 0:0:0:0 1:0:110:0 1:0:119:0 end_device-1:6:6 end_device-1:7:6 1:0:102:0 1:0:111:0 2:0:0:0 end_device-1:6:7 end_device-1:7:7 1:0:103:0 1:0:112:0 end_device-0:0:0 end_device-1:6:8 end_device-1:7:8 1:0:104:0 1:0:113:0 end_device-1:6:0 end_device-1:7:0 expander-0:0 1:0:105:0 1:0:114:0 end_device-1:6:1 end_device-1:7:1 expander-1:6 1:0:106:0 1:0:115:0 end_device-1:6:2 end_device-1:7:2...
  • Page 57 6. Management User Guide 6.6 T10 Zoning 32: inaccessible (phy vacant) 33: inaccessible (phy vacant) 34: inaccessible (phy vacant) 35: inaccessible (phy vacant) 36:D:attached:[500e0eca0653fa3d:36 V i(SSP) t(SSP)] 12 Gbps c. Zone group 8 can be identified by the located at the end of each line in zone 8. ZG:8 The above example displays PHYs 0-7 as being in zone group 8.

  • Page 58: Enabling Zoning Using Windows

    6. Management User Guide 6.6 T10 Zoning 32:U:attached:[500605b007438ba1:04 i(SSP+STP+SMP)] 12 Gbps ZG:13 33:U:attached:[500605b007438ba1:05 i(SSP+STP+SMP)] 12 Gbps ZG:13 34:U:attached:[500605b007438ba1:06 i(SSP+STP+SMP)] 12 Gbps ZG:13 35:U:attached:[500605b007438ba1:07 i(SSP+STP+SMP)] 12 Gbps ZG:13 36:D:attached:[500e0eca0653fa3d:36 V i(SSP) t(SSP)] 12 Gbps e. Zone groups 8, 9, and 10 can be identified by the located at the end of each group in each of their respective zones.
  • Page 59 6.6 T10 Zoning 6.6.4   Enabling Zoning using Windows Step 1 : From the host server, identify the SCSI devices that are associated with the 2U24 Flash Storage Platform ESMs. Note: The operating system associates each SEP device as a SCSI device. The SCSI device of the SEP can be used to get status from or control elements within the enclosure.
  • Page 60 6. Management User Guide 6.6 T10 Zoning cli_cmd = zone get [INFO] wait for responding... Zone Function ENABLED! b. Verify that the zone get command reports a message Zone Function ENABLED! and results for the SCSI device. The results will also display the Zone Group Info and Permission Table for that specific ESM.

  • Page 61: Disabling Zoning Using Linux

    All hosts will have access to all drives after zoning is disabled. Step 1 : From the host server, identify the sg devices that are associated with the 2U24 Flash Storage Platform ESMs.
  • Page 62 6. Management User Guide 6.6 T10 Zoning hgst_cli_tool -d /dev/sg<devicenumber> -c “zone set 0” Example of Disabling the First sg Device Results cli_cmd = zone set 0 Zoning function has been DISABLED! b. Issue the following command to disable zoning on ESM B using the second sg device: hgst_cli_tool -d /dev/sg<devicenumber>...
  • Page 63 6. Management User Guide 6.6 T10 Zoning a. Issue the following command to locate the expander handles: ls /dev/bsg Example of the Expander Handles 0:0:0:0 1:0:110:0 1:0:119:0 end_device-1:6:6 end_device-1:7:6 1:0:102:0 1:0:111:0 2:0:0:0 end_device-1:6:7 end_device-1:7:7 1:0:103:0 1:0:112:0 end_device-0:0:0 end_device-1:6:8 end_device-1:7:8 1:0:104:0 1:0:113:0 end_device-1:6:0 end_device-1:7:0...

  • Page 64: Disabling Zoning Using Windows

    All hosts will have access to all drives after zoning is disabled. Step 1 : From the host server, identify the SCSI devices that are associated with the 2U24 Flash Storage Platform ESMs.
  • Page 65 6. Management User Guide 6.6 T10 Zoning Zoning function has been DISABLED! b. Issue the following command to disable zoning on ESM B using the second SCSI device: hgst_cli_tool.exe –d <devicenumber> -c “zone set 0” Example of Disabling the First SCSI Device Results cli_cmd = zone set 0 Zoning function has been DISABLED! c.

  • Page 66: Firmware Upgrade

    6.7.1   Before Upgrading This section provides information on actions that should be taken before starting a firmware upgrade on the 2U24 Flash Storage Platform. Before upgrading enclosure firmware, review the following section to determine whether or not the enclosure should be taken offline before upgrading:...

  • Page 67: Enclosure Cabling For Firmware Update

    Note: Firmware upgrades do not affect any zoning configurations that have been enabled on the enclosure. 6.7.2   Enclosure Cabling for Firmware Update Physically connect the 2U24 Flash Storage Platform to the host server using SAS cables in the configuration displayed below.

  • Page 68: Downloading Firmware From The Support Portal

    /portal.wdc.com/Support/s/. The Western Digital Enterprise Support Center will appear. Step 2 : Log in to the Western Digital enterprise support center using a Email and password. You will be logged into the Western Digital Enterprise Support Center and several support options will appear on the page.
  • Page 69 6. Management User Guide 6.7 Firmware Upgrade Figure 27: Logged into the Western Digital Enterprise Support Center Step 3 : Click the Downloads option. The Western Digital downloads page will appear. Step 4 : Locate and download the firmware update for your product.

  • Page 70: Enabling Mpio For Linux

    6. Management User Guide 6.7 Firmware Upgrade Figure 30: Review & Download Files section Figure 31: Download Files Step 5 : Extract the file by unzipping the downloaded file to the desktop. 6.7.4   Enabling MPIO for Linux To enable MPIO for Linux, determine the version of Linux that is needed and follow one of the links below. •...

  • Page 71: Enabling Mpio For Windows

    6. Management User Guide 6.7 Firmware Upgrade # For a complete list of the default configuration values, run either# multipath -t # or # multipathd show config # For a list of configuration options with descriptions, see the multipath.conf # man page ## Here is an example of how to configure some standard options.
  • Page 72 6. Management User Guide 6.7 Firmware Upgrade Figure 32: MPIO Properties b. Under the MPIO Devices tab, click Add. c. Type the product device strings into the Add MPIO Support field and click OK. Figure 33: Add MPIO Support...
  • Page 73 6. Management User Guide 6.7 Firmware Upgrade Note: The vendor can take up to eight characters and the product can take up to 16 characters. For example, Vendor 8Product16. d. Complete the previous substep for all devices that need to be multipathed. Note: One device of each vendor and product ID within the enclosure must be added to the MPIO properties.
  • Page 74 6. Management User Guide 6.7 Firmware Upgrade Figure 36: Multi-Path Disk Devices b. Review the path states of each path to ensure it displays a result of Active/Optimized. Step 5 : Identify the available paths using a single action by executing the following command: mpclaim.exe -v C:\OurayMPIOOutput.txt Note: This alternative will allow for all devices to be check through one action instead of one device at a time.

  • Page 75: Upgrading Firmware Using Hgst_Upg_Tool For Linux

    6.7.6   Upgrading Firmware using hgst_upg_tool for Linux The following upgrade can be completed using a host that contains a Linux operating system installed on Step 1 : From the host server, identify the sg devices that are associated with the 2U24 Flash Storage Platform ESMs.
  • Page 76 <devicenumber>. • -f is where the filename of the firmware image is defined. This is the filename of the firmware update that was downloaded from the Western Digital Support site. Insert the filename in place of <firmwareimage>. • -m is where the download microcode mode with offsets, save, and activate is defined.
  • Page 77 6. Management User Guide 6.7 Firmware Upgrade f. Issue the following command to upgrade ESM B using the second sg device: hgst_upg_tool -d /dev/sg<devicenumber> -f <firmwareimage>.bin -m 7 g. Verify the status of the upgrade has completed before completing the next step. h.

  • Page 78: Upgrading Firmware Using Sg_Ses_Microcode For Linux

    6.7.7   Upgrading Firmware using sg_ses_microcode for Linux The following upgrade can be completed using a host that contains a Linux operating system installed on Step 1 : From the host server, identify the sg devices that are associated with the 2U24 Flash Storage Platform ESMs.
  • Page 79 6. Management User Guide 6.7 Firmware Upgrade sg_ses_microcode --mode=14 --bpw=4096 --in=<filepath>/<filename> /<dev> b. Issue the following command to upgrade ESM A using the first sg device: sg_ses_microcode -d /dev/sg<devicenumber> -f <firmwareimage>.bin -m 7 c. Verify the status of the upgrade has completed before completing the next step. d.

  • Page 80: Upgrading Firmware Using Hgst_Upg_Tool For Windows

    6. Management User Guide 6.7 Firmware Upgrade `- 1:0:330:0 sdo 8:224 active ready running Note: An ESM fault LED will illuminate after upgrading the first ESM. This is expected behavior and is due to the FW mismatch between ESMs. Once both ESMs have been upgraded the fault LEDs will turn off.
  • Page 81 6. Management User Guide 6.7 Firmware Upgrade Step 1 : From the host server, identify the SCSI devices that are associated with the 2U24 Flash Storage Platform ESMs. Note: The operating system associates each SEP device as a SCSI device. The SCSI device of the SEP can be used to get status from or control elements within the enclosure.
  • Page 82 6. Management User Guide 6.7 Firmware Upgrade Figure 37: Multi-Path Disk Devices e. Review the path states of each path to ensure it displays a result of Active/Optimized. f. Identify the available paths using a single action by executing the following command: mpclaim.exe -v C:\OurayMPIOOutput.txt Registered DSMs: 1 ================...
  • Page 83 6. Management User Guide 6.7 Firmware Upgrade --------------------------------------------------------------------- 0000000077000051 Active/Optimized 000|000|081|000 Adapter: Avago Adapter, SAS3 3008 Fury -StorPo... (B|D|F: 005|000|000) Controller: 46616B65436F6E74726F6C6C6572 (State: Active) 0000000077000038 Active/Optimized 000|000|056|000 Adapter: Avago Adapter, SAS3 3008 Fury -StorPo... (B|D|F: 005|000|000) Controller: 46616B65436F6E74726F6C6C6572 (State: Active) MPIO Disk22: 02 Paths, Round Robin, ALUA Not Supported SN: 5001173100DED6A8 Supported Load Balance Policies: FOO RR RRWS LQD WP LB...
  • Page 84 6. Management User Guide 6.7 Firmware Upgrade Figure 38: Multi-Path Disk Devices j. Review the path states of each path to ensure it displays a result of Active/Optimized. k. Identify the available paths using a single action by executing the following command: mpclaim.exe -v C:\OurayMPIOOutput.txt Registered DSMs: 1 ================...

  • Page 85: Upgrading Firmware Using Sg_Ses_Microcode For Windows

    6. Management User Guide 6.7 Firmware Upgrade Supported Load Balance Policies: FOO RR RRWS LQD WP LB Path ID State SCSI Address Weight --------------------------------------------------------------------- 0000000077000051 Active/Optimized 000|000|081|000 Adapter: Avago Adapter, SAS3 3008 Fury -StorPo... (B|D|F: 005|000|000) Controller: 46616B65436F6E74726F6C6C6572 (State: Active) 0000000077000038 Active/Optimized 000|000|056|000 Adapter: Avago Adapter, SAS3 3008 Fury -StorPo...
  • Page 86 The following upgrade can be completed using a host that contains a Windows operating system installed on it. Step 1 : From the host server, identify the SCSI devices that are associated with the 2U24 Flash Storage Platform ESMs. Note: The operating system associates each SEP device as a SCSI device. The SCSI device of the SEP can be used to get status from or control elements within the enclosure.
  • Page 87 6. Management User Guide 6.7 Firmware Upgrade Figure 39: Multi-Path Disk Devices e. Review the path states of each path to ensure it displays a result of Active/Optimized. f. Identify the available paths using a single action by executing the following command: mpclaim.exe -v C:\OurayMPIOOutput.txt Registered DSMs: 1 ================...
  • Page 88 6. Management User Guide 6.7 Firmware Upgrade Supported Load Balance Policies: FOO RR RRWS LQD WP LB Path ID State SCSI Address Weight --------------------------------------------------------------------- 0000000077000051 Active/Optimized 000|000|081|000 Adapter: Avago Adapter, SAS3 3008 Fury -StorPo... (B|D|F: 005|000|000) Controller: 46616B65436F6E74726F6C6C6572 (State: Active) 0000000077000038 Active/Optimized 000|000|056|000 Adapter: Avago Adapter, SAS3 3008 Fury -StorPo...
  • Page 89 6. Management User Guide 6.7 Firmware Upgrade Figure 40: Multi-Path Disk Devices j. Review the path states of each path to ensure it displays a result of Active/Optimized. k. Identify the available paths using a single action by executing the following command: mpclaim.exe -v C:\OurayMPIOOutput.txt Registered DSMs: 1 ================...
  • Page 90 6. Management User Guide 6.7 Firmware Upgrade Supported Load Balance Policies: FOO RR RRWS LQD WP LB Path ID State SCSI Address Weight --------------------------------------------------------------------- 0000000077000051 Active/Optimized 000|000|081|000 Adapter: Avago Adapter, SAS3 3008 Fury -StorPo... (B|D|F: 005|000|000) Controller: 46616B65436F6E74726F6C6C6572 (State: Active) 0000000077000038 Active/Optimized 000|000|056|000 Adapter: Avago Adapter, SAS3 3008 Fury -StorPo...

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