Belden grass valley IQH3B Series User Manual

Belden grass valley IQH3B Series User Manual

Iq 3u modular enclosure
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IQH3B/IQH3BQ
IQ 3U MODULAR ENCLOSURE
User Manual
Issue 3 Revision 1
2019-07-12

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Summary of Contents for Belden grass valley IQH3B Series

  • Page 1 IQH3B/IQH3BQ IQ 3U MODULAR ENCLOSURE User Manual Issue 3 Revision 1 2019-07-12...
  • Page 2: Patent Information

    Copyright and Trademark Notice Copyright © 2019, Grass Valley Canada. All rights reserved. Belden, Belden Sending All The Right Signals, and the Belden logo are trademarks or registered trademarks of Belden Inc. or its affiliated companies in the United States and other jurisdictions.
  • Page 3: Important Safety Information

    IQH3B/IQH3BQ User Manual Important Safety Information This section provides important safety guidelines for operators and service personnel. Specific warnings and cautions appear throughout the manual where they apply. Please read and follow this important information, especially those instructions related to the risk of electric shock or injury to persons.
  • Page 4 Notices The presence of this symbol in or on Grass Valley product means that it complies with all applicable European Union (CE) directives. The presence of this symbol in or on Grass Valley product means that it complies with safety of laser product applicable standards. Warnings A warning indicates a possible hazard to personnel, which may cause injury or death.
  • Page 5 IQH3B/IQH3BQ User Manual • Do not operate with suspected equipment failure. If you suspect product damage or equipment failure, have the equipment inspected by qualified service personnel. • To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
  • Page 6 Notices Mesures de sécurité et avis importants La présente section fournit des consignes de sécurité importantes pour les opérateurs et le personnel de service. Des avertissements ou mises en garde spécifiques figurent dans le manuel, dans les sections où ils s’appliquent. Prenez le temps de bien lire les consignes et assurez-vous de les respecter, en particulier celles qui sont destinées à...
  • Page 7 IQH3B/IQH3BQ User Manual Le marquage CE indique que l’appareil visé est conforme aux exigences essentielles des directives applicables de l’Union européenne en matière de sécurité électrique, de compatibilité électromagnétique et de conformité environnementale. Le symbole ci-contre sur un appareil Grass Valley ou à l’intérieur de l’appareil indique qu’il est conforme aux normes applicables en matière de sécurité...
  • Page 8 Notices • Les produits qui n'ont pas d’interrupteur marche-arrêt et qui disposent d’une source d’alimentation externe doivent être installés à proximité d'une prise de courant facile d’accès. • Si l’équipement n’est pas pourvu d’un modules d’alimentation auto-adaptables, vérifiez la configuration de chacun des modules d'alimentation avant de les mettre sous tension. •...
  • Page 9 IQH3B/IQH3BQ User Manual Précautions pour les écrans LCD et TFT Regarder l’écran pendant une trop longue période de temps peut nuire à votre vision. Prenez une pause de 10 minutes, après 30 minutes d’utilisation. Si l'écran LCD ou TFT est brisé, manipulez les fragments de verre avec précaution au moment de vous en débarrasser.
  • Page 10: Environmental Information

    Notices Environmental Information European (CE) WEEE directive. This symbol on the product(s) means that at the end of life disposal it should not be mixed with general waste. Visit www.grassvalley.com for recycling information. Grass Valley believes this environmental information to be correct but cannot guarantee its completeness or accuracy since it is based on data received from sources outside our company.
  • Page 11: Lithium Batteries

    IQH3B/IQH3BQ User Manual Lithium Batteries Battery Warning Your Grass Valley equipment usually comes with at least one button battery located on the main printed circuit board. The batteries are used for backup and should not need to be replaced during the lifetime of the equipment.
  • Page 12: Laser Safety - Fiber Output Sfp And Qsfp Modules Warning

    Notices Laser Safety - Fiber Output SFP and QSFP Modules Warning LASER SAFETY The average optical output power does not exceed 0 dBm (1mW) under normal operating conditions. Unused optical outputs should be covered to prevent direct exposure to the laser beam.
  • Page 13 SFP+ type ports; and fit 75 Ώ RF terminators to BNC type ports COAXIAL CABLES Coaxial cables connections (particularly serial digital video connections) shall be made with high-quality double-screened coaxial cables such as Belden 8281 or BBC type PSF1/2M and Belden 1694A (for 3Gbps). D-TYPE CONNECTORS D-type connectors shall have metal shells making good RF contact with the cable screen.
  • Page 14 Notices...
  • Page 15: Table Of Contents

    Table of Contents Patent Information ..............ii Copyright and Trademark Notice .
  • Page 16 Table of Contents Removing a Module ............36 Replacing a Module in a Live Environment .
  • Page 17 IQH3B/IQH3BQ User Manual Using ............... . 58 Accept Log Server via RollNet .
  • Page 18 Table of Contents xviii...
  • Page 19: Introduction

    Introduction Unit Description IQH3B and IQH3BQ enclosures offer industry leading, high-density delivery of modular solutions. The 3U rack unit accepts up to 16 modules, and has dual redundant PSUs and cooling fans. Analog reference signals can be distributed through the enclosures via two connections that can be independently selected by the installed modules.
  • Page 20: Front Panel View

    Although IQ modules are interchangeable between enclosures, Note: their rear panels are enclosure specific. Code “A or B” order codes may be used when installing modules in the IQH3B enclosure. Code “A” order codes must be used when installing modules in the IQH3A enclosures. Front Panel View The IQH3B/IQH3BQ enclosure front panel: Rear Panel View...
  • Page 21 IQH3B/IQH3BQ User Manual • Full chassis monitoring, including Inlet and Outlet temperature, fan condition and module status • Full CE and UL compliance IQH3A, IQH3B and IQH3BQ Feature Comparison Table Feature IQH3A IQH3BQ IQH3B    16 module capacity ...
  • Page 23: Technical Specifications

    Technical Specifications Inputs, Outputs and Controls Inputs/Outputs RollCall Remote Control BNC connector RS-422/485/232 Remote Control 9-pin, D-type connector RollCall/SNMP over TCP/IP 10/100 baseT Ethernet Video Reference BNC connector x 2 PSU Status Molex connector x2 (Molex Header part number: 22-27-2031) Preset Controls Unit address code set switches 2 Hex switches 0 to F...
  • Page 24 Reference Analog Reference 2 x Analog Reference inputs Black (HD tri-level and SD bi-level) and Black Burst (SD bi-level) SD bi-level – RS170A HD tri-level – SMPTE 240M, 274M and 296M Connector/Format BNC/75 Ohm panel jack on standard IQ connector panel Analog Reference Return Loss SD bi-level >...
  • Page 25: Installation

    Installation Unpacking the Unit The unit is supplied in a dedicated packing carton provided by the manufacturer and should not be accepted if delivered in inferior or unauthorized materials. The contents of the carton are: • IQH3B or IQH3BQ 3U enclosure •...
  • Page 26: Power Connections

    Power Connections The enclosure provides two power supply inputs, one for each of the PSUs fitted. These are IEC320 mains power connectors suitable for a standard IEC type power cable, and contain 4A(T) fuses. Before connecting power to the unit, ensure that the safety information at the front of this manual has been followed.
  • Page 27: Front Panel Indicator

    IQH3B/IQH3BQ User Manual Front Panel Indicator On the front-panel, there is a bi-colored (red and green) LED that indicates the unit’s status. LED Indicator LED State Meaning Green Power ON OK – no faults detected Steady flashing Red/Green/Red/ Where Am I? function activated Green/…...
  • Page 28: Rear Panel (Gateway Card) Connections

    Rear Panel (Gateway Card) Connections Rear Panel connectors are provided by the Gateway Card, fitted into a dedicated slot in the 3U enclosure. Reference 1 Reference 2 Ethernet PSU Status Remote RollNet Reference 1 and Reference 2 These BNC connectors allow the unit to be connected to two video reference sources.
  • Page 29: Psu Status

    IQH3B/IQH3BQ User Manual PSU Status PSU status can be monitored by means of PSU 2 PSU 1 output switches connected to two Molex 1 (NO) 1 (NO) connectors. The pin no. connections are as follows: 2 (COM) 2 (COM) • 1 (NO) = Normally Open when the 3 (NC) 3 (NC) corresponding PSU is plugged in and...
  • Page 30: Rollnet

    RollNet The BNC connector enables the unit to be connected to the RollCall network communications system. The RollCall system should be connected using a 75 Ohm “T” or “Y” piece, in a similar manner to an “Ethernet” system. Both extremities of the system must be terminated in 75 Ohms.
  • Page 31: Front (Gateway Card) Controls And Leds

    IQH3B/IQH3BQ User Manual Standby switches LEDs Front (Gateway Card) Controls and LEDs Front Panel connectors, controls and LEDs are provided by the Gateway Card, fitted into a dedicated slot in the 3U enclosure.
  • Page 32: Front Panel Connector

    Front Panel Connector This connector connects to the front panel, and provides power to the LED on the front panel. Mini 10-way Connector This connector offers RollCall serial RS-232/422 connectivity, allowing easier configuration for 3U boxes where rear access is limited. Use part No. SAAN RCSCGW1X to connect to this. HEX Switches Both of these switches are used to define the Unit Address code for the equipment.
  • Page 33: Power Supply And Module Slot Locations

    IQH3B/IQH3BQ User Manual Power Supply and Module Slot Locations PSUs Gateway Card Module Slots 1 to 16 The IQH3B and IQH3BQ 3U Enclosures are designed to accept one or two power supplies with independent IEC320 mains connections. Individually, each PSU module is capable of powering the frame containing any combination of IQ-1A/1B modules, subject to the Configuration Rules described on page 34.
  • Page 34: Installing And Removing Power Supply Units

    Installing and Removing Power Supply Units Note: Ensure that the power supply is switched off and the mains power connection at the rear of the unit is removed before these operations are attempted. The IQH3B and IQH3BQ 3U enclosures are provided with one PSU as standard. There is an option for installing a second PSU to allow dual redundant operation.
  • Page 35: Installing A New Module

    IQH3B/IQH3BQ User Manual Power Rating Table The following table can be used to calculate and check the available and used power units within the enclosure. Slot Module Name Power Rating Position Total Power (units) IQH3B - 165 Maximum IQH3BQ - 100 Maximum Installing a New Module Note: Ensure that the power supply is switched off and the mains power connection at the rear of the unit is removed before this operation is...
  • Page 36: Removing A Module

    9 Update the Power Rating table on page Removing a Module Note: Ensure that the power supply is switched OFF and the mains power connection at the rear of the unit is removed before this operation is performed. To remove a module: 1 Open the front panel.
  • Page 37: Replacing A Fan Unit In A Live Environment

    IQH3B/IQH3BQ User Manual Retaining screws 3 Withdraw the fan assembly from the unit. 4 Slide the new fan assembly in, ensuring that the power connector is mated securely. 5 Refit the retaining screws. It is recommended that the screws are not fully tightened initially.
  • Page 38 The RollCall command protocol obtains control information from the IQ module being addressed. This unique feature ensures that module updates or additions will not require control system software upgrades - simply plug in and switch on. When the unit (or module) is powered-up the module will normally assume the same set-up conditions that existed at the last power-down.
  • Page 39 IQH3B/IQH3BQ User Manual 3U Box 75 Ohm Terminator 75 Ohm 75 Ohm Network Terminator 1U Box 3U Box Front Panel RollNet RS-485 Differential Interface Sections of the coaxial network can be joined using the RS-485 bus. The RS-485 connections are limited to shorter distances but are multi-drop allowing a rich combination of network configurations.
  • Page 40: Ethernet Connection

    75 Ohm Network Computer 3U Box RS422 Bus 3U Box A serial device attached to a single IQ rack has access to all devices on the RollCall network. The serial port can also be used for third party connections into the system. This allows PCs or any other serial device access to any of the units within the system.
  • Page 41 IQH3B/IQH3BQ User Manual Configuring IP Parameters You must configure the Gateway’s IP parameters before you can connect to the Gateway using IP over Ethernet. To do this you must establish a connection to the Gateway using a different communications interface. In each case you need a PC with the RollCall control software installed.
  • Page 42: Simple Network Management Protocol (Snmp)

    Detailed Configuration Steps 1 On the PC, change the TCP/IP LAN Properties to 192.168.151.2 (.1 is the IP address of the gateway). Take note of default TCP/IP settings so they can be restored afterwards. 2 Set control panel connection Build network to 192.168.151.1. 3 Open the RollCall control panel and template for the Gateway, and go to the Ethernet page.
  • Page 43: Ip Bridging

    IQH3B/IQH3BQ User Manual IP Bridging The Gateway supports RollCall bridging over IP. This allows two IQ Gateways to be connected via IP so that they pass RollCall messages between networks. To establish a RollCall bridge: • The Gateways must be visible to each other via IP. •...
  • Page 44 Configuring IP Bridging An IP bridge requires two Gateways, both connected to the IP infrastructure and set to RollCall addresses in the range 0x01-0x0F. An example configuration might be: Gateway 1 Gateway 2 Ethernet -> Unit IP Address Ethernet -> Unit IP Address RollCall IP ->...
  • Page 45: Operation

    Operation This section of the manual assumes that the IQH3B and IQH3BQ Enclosures have been installed in accordance with the instructions given in the Installation Manual. It describes the operation of the unit by means of the RollCall Control Panel software. To fully conform with EMC and Safety standards, modules must be correctly installed in the mainframe.
  • Page 46: Line 3

    This display does not toggle. If any errors occur, these are specific to the outlet sensor only. Message Description TEMP: 28C FAILED Outlet sensor failure. TEMP: 28C DISABL Outlet sensor configured as disabled. Line 3 This line will show the status of the enclosure cooling fan which is located at the rear of the unit.
  • Page 47: Setup

    IQH3B/IQH3BQ User Manual Setup The Setup page enables various system functions to be configured. Unit Name This field enables the unit to be given a meaningful name. To enter/modify the name of the unit, type directly into the editable text field and click the Save (S) button. To return to the default name, click the Preset (P) button.
  • Page 48: Hardware Version

    Hardware Version This displays the version number of the hardware used in the Gateway card. Enclosure This displays the IQ Modular enclosure type (IQH3B or IQH3BQ) that the Gateway is fitted to. Software Version This displays the software version installed. Build Number This displays the software build number of the unit.
  • Page 49: Module Upgrades

    IQH3B/IQH3BQ User Manual Module Upgrades These controls temporarily suppress backplane logging and thumbnailing. They are only used by RollMechanic and the Control Panel, and do not need to be changed by the user. • Reset Timer: This resets the timer, used when upgrading a module. •...
  • Page 50: Enclosure Type

    Pass WAN Packets • SP_IAM: This controls whether the Gateway passes wide area I_AM packets from the serial port to the RollCall Network. Normally this is enabled to allow PCs attached to the serial port to be located by other units, but it may be disabled if you wish to control the flow of I_AM packets through a system.
  • Page 51: Long File Packets

    IQH3B/IQH3BQ User Manual Long File Packets Check box to allow long file packet transfer on gateway. File packets changed between 227 bytes and 408. Leave disabled (short) unless advised by Grass Valley engineering. Fan Speed Override This control only appears in IQH3A products where the backplane is of an old design. This control is hidden for newer chassis types.
  • Page 52: Ethernet

    Ethernet The Ethernet page enables networking functions to be configured. Note: Altering any of these settings while connected to the Gateway via IP may result in the connection being lost. If the new values are incorrect, it may not be possible to reestablish the connection via IP, and so a connection via RollNet or the serial port will have to be made to correct the settings.
  • Page 53: Take Ip Address Changes

    IQH3B/IQH3BQ User Manual TAKE IP Address Changes After making changes to any of the IP Address settings (Unit IP address, Subnet mask, or Default gateway address), click Take IP Address Changes to apply the new IP address values. Link Status This shows the current status of the Ethernet link.
  • Page 54: Rollcall Ip

    RollCall IP The RollCall IP page reports various statistics about IP share connections, and allows configuration of the IP Bridge function. Enable Stats If the Enable Stats box is checked, the various packet counters will constantly be updated. If Update Packet Stats is disabled, these will display a dash (-). Reset Counts When Reset Counts is clicked, all the packet counters are reset to zero.
  • Page 55: Ip Share Port

    IQH3B/IQH3BQ User Manual IP Share Port • Full Network: The Gateway will accept IP Share connections on this IP port number. The default is 2050. To enter/modify the full network port number, enter the new number in the editable field and click the Save (S) button. To restore the default value, click the Preset (P) button.
  • Page 56: Rollcall Ip Bridging

    • Last Closed Client: IP address of the last client (bridge or other) to close their connection to gateway. • Closed Count: This shows how many IP connections have been closed. The count includes connections that have been closed by the Gateway and by the remote client. RollCall IP Bridging This menu controls the IP half bridge function of the Gateway.
  • Page 57 IQH3B/IQH3BQ User Manual • Pass WAN packets: • SP_IAM: If this check box is checked then the Gateway will pass wide area I AM messages received over the IP bridge to the RollNet network. Note: Pass I_AM (Bridge) overrides both Pass I_AM (Serial) and Pass I_AM (IP).
  • Page 58: Log Server

    Log Server This Log Server page enables the characteristics of the logging server to be specified. Log Server The Logging Server to be used may be named by editing the text string in the text window. To enter/modify the name of the logging server, enter the new name in the editable text field and click Save (S).
  • Page 59: Accept Log Server Via Serial

    IQH3B/IQH3BQ User Manual Accept Log Server via Serial If this is selected, the Gateway will accept servers packets via the serial port. Accept Log Server via Bridge If this is selected, the Gateway will accept servers packets via the bridge. Last Time Source This shows the address from which the last time packet was received.
  • Page 60: Slots (1-4), (5-8), (9-12), And (13-16)

    Slots (1-4), (5-8), (9-12), and (13-16) The Slots pages allow each slot to be named and interrogated. Name The Name section displays the name and type of module fitted in the enclosure slot. See Examples of Slot Use on page 63. Editable Name Preset Installed Unit Type...
  • Page 61: Type

    IQH3B/IQH3BQ User Manual Type This displays the unique identifier of the module fitted in the slot. See Examples of Slot Use page 63 for more information. Bound Type ID Preset Save Installed Unit ID The following controls are provided: • Bound Type ID: This allows the slot to be associated with a particular type of module, for example an encoder type 284.
  • Page 62: Information Field(S)

    Note: Non-RollCall cards send a MSG=NON ROLLCALLMODULE log to indicate their presence. Information Field(s) These may be edited by user to specify any information required. See Examples of Slot Use page 63 for more information. Preset Save Information 1 Information 2 For example, these could be used to name signal paths associated per card.
  • Page 63: Examples Of Slot Use

    IQH3B/IQH3BQ User Manual Examples of Slot Use Intentionally Empty Slot If a slot is intentionally left empty, the Installed Unit Name field will show No Unit Fitted and the Installed Unit ID field will show No Unit. The Editable Name field will be empty and the Bound Type ID window will display None. In the absence of other modules, the Gateway does not log Module Status for this slot position.
  • Page 64: Control (1-8) And (9-16)

    Control (1-8) and (9-16) The Control pages display information about the controllers for each slot. Update Packet Stats When the modules receive commands from control clients, the number of commands are counted. If the Update Packet Stats box is checked, the number of control packets from the currently selected connected controller and from all connected controllers is shown to the right of the controller address.
  • Page 65: Slots 1 To 16

    IQH3B/IQH3BQ User Manual Slots 1 to 16 These sections display information about control clients. Active Front Panels and RollCall PC programs use a RollCall connection to control a module. RollTrack does not use a connection, it uses Blind Control. Blind Control is the ability to control a unit without a connection.
  • Page 66: Gateway Control

    Gateway Control This Gateway Control page provides information about control clients connected to the gateway unit itself (not to modules inside the enclosure). Note if SNMP is enabled, one of the sessions is looped back to itself. Control • Name: This shows the RollCall controller client name/per session. Note if SNMP is enabled, one of the session names corresponds to the name of the Gateway unit.
  • Page 67: Statistics Control

    IQH3B/IQH3BQ User Manual Statistics Control • Update Packet Stats: If ticked, packet counts are updated each second on displayed session and blind controllers. • Clear Packet Counts: Clears and resets connected and blind packet counts, resets last blind controller address.
  • Page 68: Snmp (Simple Network Management Protocol)

    SNMP (Simple Network Management Protocol) The SNMP page enables configuration of the SNMP agent that operates within the Gateway card. Note: In order for SNMP to operate, there must be a physical Ethernet connection available.
  • Page 69: Enable Snmp

    IQH3B/IQH3BQ User Manual Enable SNMP This enables or disables the SNMP functions of the Gateway. Note: Enabling SNMP makes certain older modules inaccessible at non- Supervisor levels, and thus prevents certain module-specific PC tools from working correctly. The work-around is to temporarily disable the SNMP agent whilst using these tools.
  • Page 70: Slot Trap Enable

    • Community: Trap Community string. This string is included within the SNMP trap message. • Enable: Enable this Trap destination. Trap dest 1 is always enabled when SNMP is enabled, so it has no enable control. Slot Trap Enable With SNMP enabled, these controls allow filtering of trap messages from individual slot positions, or even the Gateway.
  • Page 71: Logging 1

    IQH3B/IQH3BQ User Manual Logging 1 The Logging 1 page shows the information made available via RollCall logging, and allows the user to specify which fields will be logged. Each log field is shown on a separate line. Each has an enable check box, a descriptive name, the log field header and the current value.
  • Page 72 Field Name Field Name Valid Field Values Usage Description Description BUILD_NUMBER= Build Number Text For K_OS-based units, this is typically a ten- digit string, e.g. “0123456789”. Future units may use a different format. OS_VERSION= OS Version OS Name & Version Format: “<OS String>...
  • Page 73 IQH3B/IQH3BQ User Manual Field Name Field Name Valid Field Values Usage Description Description FAULT= Internal fault status of NONE This field is used to unit report internal FAIL: <fault hardware or software description> faults detected by a unit (as distinct from external error conditions, e.g.
  • Page 74 Field Name Field Name Valid Field Values Usage Description Description LAN_PORT_n_NAME Ethernet port name as Typical example Where FastEthernet is defined by the OS format is: the port type, other reported types are FastEthernet0/24 GigabitEthernet 0 is the interface binding and 24 is the physical port number On devices with only one physical 10/100...
  • Page 75 IQH3B/IQH3BQ User Manual Field Name Field Name Valid Field Values Usage Description Description LAN_PORT_n_ Traffic Out/min NNN.n Kbytes/sec MIB-II ifOutOctets. e.g. TRAFFIC_OUT= “LAN_PORT_5_TRAFF IC_OUT=12.3 KBytes/ sec” Format (“%0.1f”) IP_EVENT= Text xxx.xxx.xxx.xxx Free text for CONNECT FROM miscellaneous IP event messages such xxx.xxx.xxx.xxx DISCONNECT FROM xxx.xxx.xxx.xxx...
  • Page 76: Logging 2

    Logging 2 The Logging 2 page shows the information made available via RollCall logging, and allows the user to specify which fields will be logged. Each log field is shown on a separate line. Each has an enable check box, a descriptive name, the log field header and the current value.
  • Page 77 IQH3B/IQH3BQ User Manual Field Name Field Name Valid Field Values Usage Description Description TEMP_1_NAME Name of temp sensor TEXT Function name such TEMP_2_NAME as Temperature In, Temperature Out Internal Temperature, PSU 1 Temperature, etc. These are set by the product and are not user settable.
  • Page 78 Field Name Field Name Valid Field Values Usage Description Description TEMP_1_CELSIUS= Temperature in °C Number Temperature in TEMP_2_CELSIUS= Celsius Temperature will be blank if the temperature sensor is not enabled. FAN_1_NAME= Name of Fan Text This is set by the FAN_2_NAME= product and are not user settable.
  • Page 79 IQH3B/IQH3BQ User Manual Field Name Field Name Valid Field Values Usage Description Description VOLTAGE_1_STATE= Is the voltage rail OK Voltage rail is within VOLTAGE_2_STATE= within spec? spec FAIL: High  Absolute value of  voltage rail is above  normal operating threshold FAIL: Low Absolute value of...
  • Page 80 Field Name Field Name Valid Field Values Usage Description Description SYSTEM_ System Description Text Reports a description DESCRIPTION= of the gateway type, for example IQH3UM4-S. LOGGING_STATE= Logging State OK This log field indicates WARN:No Logserver whether logging is WARN: Address functioning properly.
  • Page 81 IQH3B/IQH3BQ User Manual Field Name Field Name Valid Field Values Usage Description Description POWER_CHECK= Power Detail Check Reports if cards have a known power WARN:REFER rating, or not. If any MANUAL card is not recognized it will port WARN:REFER MANUAL, else OK. IP_BRIDGE_STATUS= IP Bridge Status OK:Primary...
  • Page 82: Statistics

    Statistics The Statistics page displays any errors that may occur within a system. In the event of a problem, these error messages may be quoted to Grass Valley customer support to assist debugging. Statistics The following items are displayed: • Data Length Errors: This counts packets that are an incorrect length. •...
  • Page 83 IQH3B/IQH3BQ User Manual • BackPlane Tx: This counts the bytes/second of RollCall traffic transmitted down the Backplane. This count cannot be reset. • Hyperion Rx: This counts the bytes/second of received Hyperion traffic (thumbnails). This count cannot be reset. • Processor Use(%): This reports the processor use. The percentage is updated every second.
  • Page 85: Rollcall Control Panel Applet

    RollCall Control Panel Applet The RollCall Control Panel Applet is a Java applet which runs in a compliant web browser. This allows easy access and control of all RollCall controllable products and can be used as a replacement for the standard RollCall Control Panel. For details of templates, menus, caching, savesets, etc., see Operation on page 45.
  • Page 86 2 Click the Control Applet icon at the top of the home page. 3 A Java screen and a Warning - Safety dialog will be displayed: 4 In the Warning - Security dialog, enable Always trust Content from this Publisher, then click Run.
  • Page 87 IQH3B/IQH3BQ User Manual 6 Right-click on the relevant enclosure to display a context menu, then select Connect to download the RollCall template. 7 After a few moments, the pages for the selected enclosure are downloaded to the RollCall Control Panel window, and the top-level Setup page is displayed in the template display area on the right.
  • Page 89: Contact Us

    Contact Us Grass Valley Technical Support For technical assistance, contact our international support center, at 1-800-547-8949 (US and Canada) or +1 530 478 4148. To obtain a local phone number for the support center nearest you, please consult the Contact Us section of Grass Valley’s website, www.grassvalley.com An online form for e-mail contact is also available from the website.

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