LG SIGNATURE WM9500H A Series Owner's Manual page 50

50 TROUBLESHOOTING
Problem
The tub does not
rotate or
Water in the washer
drains slowly or not at
all and
Possible Cause
The door is not secured.
Drain hose is kinked, pinched, or
clogged
Drain discharge is more than 96
inches (2.4 m) above bottom of
washer.
Control error.
Water level is too high due to a
faulty water valve.
The water level sensor is not
working correctly.
A motor error has occurred.
If the washing machine detects
too many suds, it displays this
error code and adds a Suds
Reducing cycle. This adds about
2 hours to the cycle time. If too
many suds are detected during
spinning, the washing machine
stops to help prevent leaking.
The water level too low or high
compared with the size of the
load.
Solutions
• Close and secure the door. If the message keeps
appearing, unplug the power cord and call for
service.
• Make sure the drain hose is free of clogs, inks,
etc., and is not pinched behind or under the
washer.
• Use the drain 96 inches (2.4 m) above the
bottom of the washer.
• Unplug the washer and wait 60 seconds.
Reconnect power and try again. If the error
reappears, call for service.
• Close the water faucets, unplug the washer, and
call for service.
• Close the water faucets, unplug the washer, and
call for service.
• Allow the washer to stand for 30 minutes and
then restart the cycle. If the LE error code
persists, call for service.
• Do not add more than the manufacturer's
recommended amount of detergent.
• The water level sensor ir not working correctly.
Unplug the power cord and call for service.