LG SIGNATURE WM9500H A Series Owner's Manual page 46

46 TROUBLESHOOTING
Problem
Washer will not operate
Washer not filling
properly
Water level is too low/
No water is visible in
the drum
Possible Cause
Control panel has powered
off due to inactivity.
Washer is unplugged.
Water supply is turned off.
Controls are not set properly.
Lid is open.
Circuit breaker/fuse is
tripped/ blown.
Control needs to be reset.
Start/Pause was not pressed
after a cycle was set.
Extremely low water
pressure.
Washer is too cold.
Filter clogged.
Inlet hoses may be kinked.
Energy efficiency.
Insufficient water supply.
The washer lid is open.
Energy efficiency
Solutions
• This is normal. Press the Power button to turn the
washer on.
• Make sure cord is plugged securely into a working
outlet.
• Turn both hot and cold faucets fully on.
• Make sure the cycle was set correctly, close the lid
and press the Start/Pause button.
• The washer will not operate if the lid is open. Close
the lid and make sure that nothing is caught under
the lid preventing it from closing completely.
• Check house circuit breakers/fuses. Replace
fuses or reset breaker. The washer should be on a
dedicated branch circuit. The washer will resume the
cycle where it stopped once power is restored.
• Press the Power button, then re-select the desired
cycle and press the Start/Pause button.
• Press the Power button then re-select the desired
cycle and press the Start/Pause button. The washer
will shut off if the Start/Pause button is not pressed
within 60 minutes.
• Check another faucet in the house to make sure that
household water pressure is adequate.
• If the washer has been exposed to temperatures
below freezing for an extended period of time, allow
it to warm up before pressing the Power button.
• Otherwise, the display will not come on.
• Make sure the inlet filters on the fill valves are not
clogged. Refer to the filter cleaning instructions.
• Check that inlet hoses are not kinked or clogged.
• This is a High-Efficiency (HE) washer. As a result,
the water level settings for this washer may be
different than for conventional washers.
• Make sure that both hot and cold water faucets are
turned on all the way.
• The washer will not operate if the lid is open. Close
the lid and make sure that nothing is caught under
the lid preventing it from closing completely.
• This is a High-Efficiency (HE) washer. As a result,
the water level settings for this washer may be
different than on your previous washer. The water
will not normally cover the clothes. The fill level is
optimized for the wash motion to achieve the best
wash performance.