LG SIGNATURE WM9500H A Series Owner's Manual page 45

Problem
Washer will not turn
on
Wash cycle time is
longer than usual
Bleach does not
dispense
Premature dispensing
of bleach
Incomplete or
no dispensing of
detergent
Possible Cause
Power cord is not properly
plugged in.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
The washer automatically adjusts
the wash time for the amount of
laundry, water pressure and other
operating conditions.
Bleach dispenser cover is not
properly installed.
Bleach dispenser is dirty or
clogged.
Bleach dispenser filled for future
load.
Detergent compartments clogged
from incorrect filling.
Too much detergent used.
Insufficient water supply.
Normal residue.
TROUBLESHOOTING
Solutions
• Make sure that the plug is plugged securely into
a grounded, 3-prong, 120-VAC, 60 Hz outlet.
• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified
electrician.
• This is normal. The washer adjusts cycle time
automatically to provide optimal results for the
selected cycle. The time remaining shown in the
display is only an estimate. Actual time may vary.
• Make sure that the bleach cover is properly
installed and snapped into place before the
beginning of the cycle.
• Lift out the bleach dispenser cover and clean out
the reservoir. Lint and other foreign debris that
collects in the inside the dispenser may prevent
proper dispensing of the bleach.
• You cannot store bleach in the dispenser for
future use. The bleach will be dispensed every
load.
• Make sure that detergent and additives are put
into the correct dispenser compartments. For
all detergent types, always make sure that the
dispenser drawer is fully closed before the start
of the cycle.
• Make sure that the suggested amount of
detergent is used per the manufacturer's
recommendations. You may also dilute the
detergent with water to the maximum fill line on
the compartment to avoid clogging. Use only HE
(High-Efficiency) detergent.
• NOTE: Always use as little detergent as
possible. High-Efficiency washers need very little
detergent to achieve optimum results. Using too
much detergent will cause poor wash and rinse
performance and may contribute to odors in
washer.
• Make sure that both hot and cold water faucets
are turned on all the way.
• It is normal for a small amount of detergent to
remain in the dispenser. If this residue builds
up it can interfere with normal dispensing of
products. Refer to the cleaning instructions.
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