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Questions, problems, missing parts? Before returning to Home Depot, call our customer
service department at 1-855-885-5858, 7 a.m. - 4 p.m., PST, Monday - Friday.
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance
and immediately call your gas supplier or fire
department.
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance. An LP-cylinder not connected for use shall
not be stored in the vicinity of this or any other
appliance.
DANGER
Improper installation, adjustment, alteration, service
or maintenance can cause property damage, injury or
death. Read the installation, operation and
maintenance instructions thoroughly before installing
or servicing this equipment.
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Gas-Fired Outdoor Infrared Patio Heaters
US
1
DANGER
WARNING
WARNING:
For Outdoor Use Only
CARBON MONOXIDE HAZARD
This appliance can produce
carbon monoxide which has
no odor. Using it in an enclosed
space can kill you. Never use this
appliance in an enclosed space
such as a camper, tent, car or
home.
WARNING
ANS Z83.26-2014 • CSA 2.37-2014
Owner's
Manual
OUTDOOR
PATIO HEATER
MODEL #NCZH-G-SS
Need help?
Do you have a question about the NCZH-G-SS and is the answer not in the manual?
Questions and answers
Will not stay lit after releasing the press and hold pilot knob.
The Changzhou Gardensun Furnace NCZH-G-SS may not stay lit after releasing the pilot knob due to several possible reasons:
1. Thermocouple Issue – The thermocouple may not be properly heated or could be faulty, preventing the gas valve from staying open.
2. Gas Supply Problem – There might be insufficient gas flow due to a partially closed valve or an empty propane tank.
3. Clogged Pilot Orifice – Dirt or debris in the pilot orifice can restrict gas flow, preventing the flame from staying lit.
4. Loose Connections – A loose thermocouple connection to the control valve can cause the safety mechanism to shut off the gas supply.
Checking and cleaning the thermocouple and pilot orifice, ensuring proper gas flow, and tightening connections may help resolve the issue.
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how can i order replacement parts