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What to do if it goes wrong
Problem
Is there an
accessory missing?
Why won't the
vacuum cleaner
pick up?
Why does my
vacuum cleaner
have no power?
Why is dust escaping
from the vacuum?
CAUTION: To reduce the risk of personal injury, unplug the vacuum cleaner before performing maintenance
/troubleshooting checks.
Solution
•
g !
the part is included with your vacuum cleaner.
• The dirt container may not be correctly itted, remove the dirt container
from the vacuum cleaner and check pre-motor ilter and dirt container
are assembled correctly, reit ensuring it's locked into place. Go to
'Taking care of your machine'.
• The ilter may be clogged, clean the ilter. Go to 'Taking care of your
machine'.
• The dirt container may be blocked, empty the dirt container. Go to
'Taking care of your machine'.
• There may be a blockage in the hose/tube. Disconnect from the vacuum
cleaner and carefully remove any blockages. Go to 'Let's talk technical'.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always replace with
a 13amp fuse.
• The motor thermostat may have tripped. If this has happened, unplug
the vacuum cleaner. Remove and empty the dirt container and check
the hose for blockages. Clean the ilters and allow the vacuum cleaner
to cool for approximately 1 hour (if you have washed the ilters you will
need to wait 24 hours for the ilters to fully dry before putting them back
into the vacuum cleaner).
• The ilters may be clogged, clean the ilter. Go to 'Taking care
of your machine'.
o ntains' panel on the box to make sure
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