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6. Press the STEP button twice. An 03 will be indicated on the two-digit display.
If a 94 is indicated on the two-digit display, ensure that the tape is not threaded. If
a 95 is indicated on the two-digit display, repeat the test.
When the test ends a numerical code appears on the display and the RESET indi-
cator lights. Record this code and any other fault codes and contact Honeywell
according to the terms of your service agreement (see "Service" below).
Service
Your MTU9921/9922 GCRlPE tape unit has a 90-day warranty beginning on the
date of shipment from Honeywell.
If you purchased a Honeywell maintenance contract, warranty service will be
provided in accordance with the terms of your maintenance contract. Perform the
Instructions specified in your contract and contact Honeywell according to the
telephone number provided.
If you have not purchased a maintenance contract and your equipment requires
service after the warranty has expired, contact the Honeywell National Response
Center for information on service options.
~ational
Response Center telephone numbers are:
800-241-1634 Outside Georgia
800-282-4350 Within Georgia
982-3066 Local- Atlanta, GA
When you call the National Response Center, you will be asked for your identifi-
cation number.
If you do not have a maintenance contract, you will be asked for your proof of pur-
chase number which is recorded on your PROOF OF PURCHASE FORM. This
will indicate to the attendant whether or not your equipment is still under war-
ranty. The National Response Center will collect some additional information,
and forward your service request to the appropriate Honeywell organization
which, in turn, will return your call to provide the assistance you need.
Operator Maintenance
4-10
HD52-00
o
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