Guarantee - Sunrise Medical Gemino 30 User Manual

18 English
CE labelling
The product fulfils the requirements of
the EU-Directive 93/42 EEC for medical
devices. Based on the classification rules in
Attachment IX of this directive the product
is classified into class I. The declaration of
conformity has been done under the own
responsibility of Sunrise Medical based on
the Attachment VII of this directive.

Guarantee

THIS GUARANTEE DOES NOT AFFECT YOUR LEGAL RIGHTS IN ANY WAY.
Sunrise Medical* provides a guarantee, as set out in the warranty conditions, for products to its
customers covering the following.
Warranty conditions:
1. Should a part or parts of the product require repair or replacement as a result of a
manufacturing and/or material fault within 24 months, then the affected part or parts will be
repaired or replaced free of charge. The warranty will only cover manufacturing defects
2. To enforce the warranty, please contact Sunrise Medical Customer Service with the exact
details of the nature of the difficulty. Should you be using the product outside the area covered
by the Sunrise Medical customer service agent, repairs or replacement will be carried out by
another agency as designated by the manufacturer The product must be repaired by a Sunrise
Medical designated Customer Service agent, (dealer).
3. For parts, which have been repaired or exchanged within the scope of this warranty, we
provide a warranty in accordance with these warranty conditions for the remaining warranty
period for the product in accordance with point 1).
4. For original spare parts which have been fitted at the customer's expense, these will have a 12
months guarantee, (following the fitting), in accordance with these warranty conditions.
5. Claims from this warranty shall not arise, if a repair or replacement of a product or a part is
required for the following reasons:
a. Normal wear and tear, which include but is not limited to the following parts where fitted;
batteries, armrest pads, upholstery, tyres, brakes shoes, ferrules, etc.
b. Any overloading of the product, please check the EC label for maximum user weight.
c. The product or part has not been maintained or serviced in accordance with the
manufacturer's recommendations as shown in the user instructions and/or the service
instructions.
d. Accessories have been used which are not specified as original accessories.
e. The product or part having been damaged by neglect, accident or improper use.
f. Changes/modifications have been made to the product or parts, which deviate from the
manufacturer's specifications.
g. Repairs have been carried out, before our Customer Service has been informed of the
circumstances.
6. This guarantee is subject to the law of the country in which the product was purchased from
Sunrise Medical"
* Means the Sunrise Medical facility from which the product was purchased.
Additional Notes For Australia Only:
i. For goods provided by Sunrise medical Pty Ltd in Australia, our goods come with a guarantee
by Sunrise Medical that cannot be excluded under Australian Consumer Law.
ii. You are entitled to a replacement or refund for a major failure and for compensation for any
foreseeable loss or damage.
iii. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
iv. The benefits to you given by this warranty are in addition to your other rights and remedies
under a law in relation to the goods to which the warranty relates.
MB4100 Gemino 30