Contacting Customer Service; General Information; Serial Number; Service - MartinLogan Monument 7XW User Manual

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C
C
ontaCting
MartinLogan customer service is available Monday
– Friday between the hours of 8 am – 5 pm
(central time) by calling (785) 749-0133 or by
emailing service@martinlogan.com.
g
i
eneraL
nFormation

SERIAL NUMBER

You can locate the serial number on the back of
the speaker and the product carton.

SERVICE

Should your MartinLogan product be used in a
country other than where initially purchased, we
ask that you note the following:
1 The appointed MartinLogan distributor for any
given country is only responsible for warranty
servicing on units distributed by or through it in
that country, per its applicable warranty.
2 Should a MartinLogan product require service
in a country other than the one in which ini-
tially purchased, the end-user may seek to have
repairs performed by the nearest MartinLogan
distributor, subject to that distributor's local ser-
vicing policies. The owner of the MartinLogan
product must bear the cost of all repairs (parts,
labor, transportation, and such).
3 If, after owning your speaker for six months,
you relocate to a country other than the one
in which you purchased your speaker, your
warranty may be transferable. Contact
MartinLogan for details.

WARRANTY INFORMATION

Thank you for purchasing a MartinLogan product.
All MartinLogan products meeting the conditions
set forth here are eligible to receive the Limited
s
ustomer
erviCe
Warranty. Please retain your sales receipt for proof
of warranty terms and proof of purchase from an
authorized MartinLogan dealer or distributor in
the United States or Canada. Please register your
purchase on the Online Warranty Registration sys-
tem (https://www.martinlogan.com/register) on
MartinLogan.com.
Limited Warranty and Duration
MartinLogan, Ltd. warrants the product designated
herein to be free of manufacturing defects in mate-
rial and workmanship, subject to the conditions
and for a period set forth below. This Warranty
expires on the anniversary of the date of delivery.
The Limited Warranty period on MartinLogan prod-
ucts is as follows:
• Five (5) Years – Floorstanding, bookshelf, and
on-wall speakers;
• Five (5) Years – On-wall, in-wall, and in-ceiling
speakers;
• Three (3) Years – Powered subwoofers;
• Three (3) Years – Outdoor Living Series satellite
speakers and subwoofers;
• Two (2) Years – Installer Series outdoor/all-
weather speakers;
• Two (2) Years – Soundbars, separate power
amplifiers and pre-amplifiers, and fully pow-
ered speakers;
• One (1) Year – Headphones.
11

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