Gardena 1242 Series Operating Instructions Manual page 11

9. Service / Warranty
Service :
Please contact the address on the back page.
Warranty statement :
In the event of a warranty claim, no charge is
levied to you for the services provided.
Gardena Manufacturing GmbH grants a warranty
for all original GARDENA new products for two
years from the date of original purchase from the
retailer, provided that the devices have been for
private use only. This manufacturer's warranty
does not apply to products acquired second
hand.
This warranty includes all significant defects of
the product that can be proved to be material
or manufacturing faults.
This warranty is fulfilled by supplying a fully
functional replacement product or by repairing
the faulty product sent to us free of charge; we
reserve the right to choose between these
options. This service is subject to the following
provisions :
• The product has been used for its intended
purpose as per the recommendations in the
operating instructions.
• Neither the purchaser nor a third party has
attempted to open or repair the product.
• Only Original GARDENA replacement parts
and wear parts have been used for operation.
• Presentation of the receipt.
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Normal wear and tear of parts and components
(such as blades, blade fixing parts, turbines, light
bulbs, V-belts / toothed belts, impellers, air filters,
spark plugs), visual changes, wear parts and
consumables are excluded from the warranty.
This manufacturer's warranty is limited to replace-
ment and repair of products in accordance with
the abovementioned conditions.
The manufacturer's warranty does not constitute
an entitlement to lodge other claims against us
as a manufacturer, such as for damages.
This manufacturer's warranty does not, of course,
affect statutory and contractual warranty claims
against the dealer / retailer.
The manufacturer's warranty is governed by the
law of the Federal Republic of Germany.
In case of a warranty claim, please return the
faulty unit, together with a copy of the receipt
and a description of the fault, with postage paid
to the service address.
Consumables :
GARDENA will not replace Programming Units
with defects resulting from incorrect installation
of the battery or leaking batteries.