VERITAS 5U84 Hardware Service Procedure

VERITAS 5U84 Hardware Service Procedure

Replacing a raid controller in a primary storage shelf

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Veritas Appliance
Hardware Service Procedure
Replacing a RAID Controller in a Veritas 5U84 Primary Storage
Shelf
Document Number: 217
Version: 1.0 (11/06/17)

Purpose

This document describes the process for replacing a RAID Controller in a Veritas 5U84 Primary
Storage Shelf that is connected to a 5340 Appliance.

Electrical Safety

The static discharged by human bodies can damage static-sensitive components on the boards.
When installing and maintaining the equipment, observe appropriate electrostatic safety precautions
to prevent personnel injuries or device damage.
When operating a device in an electrostatic sensitive area, you must take electrostatic-discharge
(ESD)-preventive measures. These include wearing ESD-preventive gloves, an ESD-preventive wrist
strap, and ESD-preventive clothes to avoid personnel injury or device damage.
To prevent damage to the device, pay attention to the following during operations:
Do not touch devices with bare hands because ESD from the human body may damage the
electrostatically sensitive elements on a board.
When dealing with the server or any of the internal components, wear an ESD-preventive wrist
strap, ESD-preventive gloves, and ESD-preventive suit.

High availability (HA) appliance service considerations

Attention: A HA or multi-node appliance is serviced in the same manner as a single node appliance.

About the RAID Controller in a 5U84 Primary Storage Shelf

The Veritas 5U84 Primary Storage Shelf uses dual, hot swappable RAID Controllers. These controllers
create and manage the 5U84 Primary Storage Shelf disk drive RAID arrays that contain backed up
data. They also create and manage the RAID disk drive arrays on 5U84 Expansion Storage Shelves
when those are attached to the 5U84 Primary Storage Shelf.
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Summary of Contents for VERITAS 5U84

  • Page 1 The Veritas 5U84 Primary Storage Shelf uses dual, hot swappable RAID Controllers. These controllers create and manage the 5U84 Primary Storage Shelf disk drive RAID arrays that contain backed up data. They also create and manage the RAID disk drive arrays on 5U84 Expansion Storage Shelves...
  • Page 2 But if both RAID Controllers are faulty the shelf must be powered off before you replace the controllers. Although you must have access to the rear panel of the 5U84 Primary Storage Shelf, it is not necessary to remove the shelf from the rack to replace the RAID Controller.
  • Page 3 A RAID Controller uses fiber cables. It may also have a SAS3 cable attached to it if there is a 5U84 Expansion Storage Shelf as part of the 5340 Appliance system. Label and disconnect any cables connected to the controller. Label each cable to facilitate re-connection to the replacement RAID Controller.
  • Page 4 HSP 217: Raid Controller replacement: Veritas 5U84 Storage Shelf Note: Do not disturb other SAS3 cables if there are multiple storage shelves installed as part of the 5340 Appliance system. Swing the latch handle open, grip the latch handle and ease the RAID Controller forward from the slot.
  • Page 5 HSP 217: Raid Controller replacement: Veritas 5U84 Storage Shelf Connect the cables to the replacement RAID Controller. Note: Refer to the labels and any notes you made before you removed the cables from the defective RAID Controller. Verify that the LED illuminates green.

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