Maintenance; After Sales Service - Tacony Truvox International Orbis UHS User Manual

STORAGE

Always switch off the machine after use.

Store the machine in a dry indoor area only.

Never store the machine with a pad fitted as this causes
distortion, and results in instability during operation.

Always switch off, empty, wipe down and dry the machine
after use.

MAINTENANCE

WARNING - Before undertaking maintenance
operations or adjustments switch off machine,
unplug from
disconnect the battery.
IMPORTANT – All other servicing and repairs should
only be performed by a Truvox engineer or Authorised
Service Agent.
IMPORTANT – Should the machine fail to operate please
refer to the fault diagnosis section in the back of this
instruction manual. If the problem / remedy is not listed please
contact Truvox Customer Service Department for rapid
attention.
The machine requires minimum maintenance apart from the
following checks by the operator prior to use:

Body of the machine - Clean with a damp cloth.

Charger power cord - Regularly inspect sheath, plug and
cord anchorage for damage or loose connection.

Air vents - Check for dust accumulation around the air
inlet and outlet vents of the motor cooling-air system and
clean if necessary. Blocked vents will cause the motor to
overheat, and may lead to premature failure. Warranty
claims for this type of damage will not be accepted.

Check the switch interlock for correct operation.

Motor overload cut-out - All machines are fitted with an
automatic reset motor overload cut-out. The cut-out will
operate to protect the motor from overheating by
switching the machine off when there is excessive
friction/resistance to the cleaning head on the floor. This
is usually caused by the stickiness of the pad or floor.
Turn the cleaning pad over or if both sides are dirty
replace with a clean pad. It is not possible to obtain a
good finish on the floor using a dirty pad. Should the cut-
out operate it will reset automatically when the motor has
cooled sufficiently, usually after 15 - 30 mins.

Drive boards, pads and brushes - Inspect for wear and
replace worn brushes. Clean under running water.
3
the electricity supply

AFTER SALES SERVICE

Truvox machines are high quality machines that have been
tested for safety by authorised technicians. It is always apparent
that after longer working periods, electrical and mechanical
components will show signs of wear and tear or ageing. To
maintain operational safety and reliability the following service
interval has been defined: Every year or after 250 hours. Under
extreme or specialised conditions and/or insufficient
maintenance, shorter maintenance intervals are necessary.
Use only original Truvox spare parts. Use of other spare parts
will invalidate all warranty and liability claims. Should you
require after sales service please contact the supplier from
and
whom you purchased the machine, who will arrange service.
Repairs and servicing of Truvox products should only be
performed by trained staff. Improper repairs can cause
considerable danger to the user.
GUARANTEE
Your product is guaranteed for one year from the date of
original purchase, or hire purchase, against defects in materials
or workmanship during manufacture. Within the guarantee
period we undertake at our discretion, to repair or replace
free of charge to the purchaser, any part found to be defective,
subject to the following conditions:
CONDITIONS
1. Claims made under the terms of the guarantee must be
supported by the original invoice/bill of sale issued at the
time of sale, or the machine Serial No.
2. For claims under this guarantee contact the supplier from
whom you purchased the product who will arrange the
appropriate action. Do not initially return the product as
this could result in transit damage.
3. Neither Truvox nor its distributor shall be liable for any
incidental or consequential loss.
4. This guarantee is governed by the laws of England.
5. This guarantee does not cover any of the following:

Periodic maintenance, and repair or replacement of
parts due to normal wear and tear.

Damage caused by accident, misuse or neglect, or the
fitting of other than genuine Truvox parts.

Defects in other than genuine Truvox parts, or
repairs, modifications or adjustments performed by
other than a Truvox service engineer or authorised
service agent.

Costs and risks of transport relating directly or
indirectly to the guarantee of this product.

Consumable items such as power cords, brushes,
drive discs, filters, belts, vacuum skirts and other
similar items.
This guarantee does not affect your statutory rights, or your
rights against the supplier arising from their sales or purchase
contract. Truvox International Limited policy is one of
continual product development and we reserve the right to
alter specifications without prior notice.
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