Advertisement
2. If you need
assistance
. . .
Call our toll-free
telephone
number.
Dial free
from anywhere
in the U.S.:
l-600-44ROPER
(1-600447-6737)
and talk with one of our trained consultants.
The
consultant can instruct you in how to obtain
satisfactory
operation from your appliance or, if
service is necessary,
recommend
a qualified
service company in your area.
For further information, write to:
Mr. William Clark
Consumer Assistance
Representative
Roper Brand Appliances
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need
service
. . .
Contact the dealer from whom you purchased
the appliance or the authorized servicer in your
area. For help finding an authorized servicer in
your area, call our toll-free telephone
number in
Step 2.
4. If you are not satisfied
with
how
the problem
was
solved
. . .
l
Contact the Major Appliance
Consumer Action
Panel (MACAP). MACAP is a group of indepen-
dent consumer experts that voices consumer
views at the highest levels of the major appli-
ance industry.
9 Contact MACAP only when the dealer, author-
ized servicer and Roper Brand Appliance
warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
19
Advertisement
