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7
Malfunctions
7.1
Behavior in event of faults
In the event of an irregularity or malfunction, different displays are shown depending on the control
unit connected.
7.1.1
Malfunction indication
Malfunction
Error display
No indication
CAN malfunction
7.1.2
Possible troubleshooting
▪ Based on the status display, malfunctions can be partially corrected by the user.
▪ If you are not sure, please contact the responsible service centre.
▪ Before you call, write down the data displayed on the BDE-D FC. These information give the
technician important information for a possible troubleshooting.
▪ You can navigate from one malfunction to another by pressing the INFO button 2x quickly.
Example:
Which information?
Malfunction
Software versions
BAL_FlowControl_EN_1V2_REC_121-006454644
Taking out of service and disposal
IMPORTANT
If malfunctions that endanger the safety of individuals occur, the system
must be turned off. It may not be turned back on until the problem has been
resolved by a professional and the danger no long exists.
NOTICE
If the door performs a slow opening or closing movement, it may be a de-
liberate automatic redundancy test.
NOTICE
In some cases, malfunctions can be remedied by the operator himself. If
the operator does not remedy the fault, please contact the responsible ser-
vice centre.
Before you call, please make a note of the information which is shown on
the display of the BDE-D FC operating unit. This information gives the ser-
vice technician important information for possible troubleshooting.
Procedure
▪ Is automatically displayed on
the control unit
▪ By pressing the INFO button
2x quickly, you can access the
settings. Then go to the menu
item [version].
Display icon
Description
▪ Error is pending.
▪ Contact Service.
▪ Check connections.
▪ Contact Service.
▪ No connection to the controller.
▪ Contact Service.
How displayed? (Example)
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