Troubleshooting - GRE HIMVCB50.18 Instruction Manual

8. Trouble shooting
Problem
Cleaner does not
capture the debris
Garbage flowing out from
the Transparent Suction
Head part
Garbage flow out from the
rear filter bag
Handle/pole connector
cannot be secured in assembly
Cleaner cannot be recharged
Possible Cause
Battery is running out
Impeller is jammed
Impeller is broken
When the filter bag is full Detach the filter basket and filter bag,
(1) The soft rubber of
the rear impeller is
broken.
(2) Full with rubbish
Filter sock is damaged
Side pin broken
Battery is dead
The charger is out of
order
Remedy
Charge the battery again. Normally cleaner
can operate 90 minutes after fully charged.
Power off the cleaner and visually check the
gap in middle of the cleaner to see if the
impeller is jammed. you can use your hand
to rotate the impeller two circles to make the
impeller rotation looser.
WARNING! Make sure cleaner is power
off when servicing the cleaner.
Contact your dealer for impeller replacement.
and clean them.
(1) The soft rubber of rear impeller is like a
door in case the garbage in the filter bag will
flow backwards into impeller and the cover
of transparent suction head part.
(2) Take the rubbish out
Replace a new filter sock.
Using the new V-Shape clip
Contact dealer for battery replacement.
WARNING! When you replace the
battery, please contact the local dealers to
purchase the original lithium battery in
case that the electric cleaner is destroyed.
Contact dealer for proper transformer.
WARNING! Using wrong charger will
result in damaging the cleaner /battery
and void the warranty.