Troubleshooting - Dell Alienware 310M User Manual

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Troubleshooting

Problems
Mouse is not functioning
Possible solutions
1. Check if the battery is inserted in
the correct orientation.
2. The battery "+" and "-" ends should
be placed as indicated on the
battery compartment.
3. Replace the battery.
4. Slide the power button to turn off
the mouse and then turn on again.
5. When using a desktop, connect
the USB wireless dongle extension
cable to another USB A port. A
notification may appear indicating
that the driver installation is
in progress. If so, wait until a
notification to appear indicating
that the driver installation is
complete before you use the
mouse.
6. When using a laptop, connect the
USB wireless dongle to another
USB A port. A notification may
appear indicating that the driver
installation is in progress. If so,
wait until a notification to appear
indicating that the driver installation
is complete before you use the
mouse.
Troubleshooting
11
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