Dell MS5320W User Manual
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Dell MS5320W User Manual

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Dell Multi-device Wireless Mouse
MS5320W
User's Guide
Regulatory model: MS5320Wc/RG-1216
Table of Contents
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Frequently Asked Questions (12)

  • How do I pair my Dell MS5320W mouse?

    You can pair your mouse using a USB dongle or Bluetooth.

    • To pair with a USB dongle:

    1. Install the Dell Universal USB dongle into a USB port on your computer. The RF device is pre-paired in the factory.

    2. The connection-mode light on the mouse turns on and then off, indicating pairing.

    • To pair using Bluetooth (for a second device):

    1. Press the connection-mode button twice on your mouse within 3 seconds until the connection-mode light (2) turns on, indicating the second Bluetooth connection is selected.

    2. The connection-mode light (2) blinks for 3 minutes, indicating the mouse is in pairing mode.

    3. On your computer, search for "Bluetooth", click "Bluetooth and other devices settings", and ensure Bluetooth is on.

    4. From the list of devices, click "Dell Mouse".

    • To pair using Bluetooth (for a third device):

    1. Press the connection-mode button twice on your mouse within 3 seconds until the connection-mode light (3) turns on, indicating the third Bluetooth connection is selected.

    2. The connection-mode light (3) starts blinking to confirm pairing mode is enabled.

    3. On your computer, search for "Bluetooth", click "Bluetooth and other devices settings", and ensure Bluetooth is on.

    4. From the list of devices, click "Dell Mouse".

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  • How do I put my Dell MS5320W mouse in pairing mode?

    To put your mouse in Bluetooth pairing mode:

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  • How do I switch between devices with the Dell MS5320W mouse?

    You can switch between connected devices using the connection-mode button on your mouse.

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  • What should I do if my Dell MS5320W mouse is not detected by my computer?

    If your mouse is not detected by your computer, consider the following solutions:

    1. Check the battery level. Ensure the battery is correctly inserted and replace it if exhausted.
    2. Turn the mouse off, and then turn it on again. Check if the battery status light is flashing amber, indicating low battery power.
    3. If using a USB dongle, ensure it is directly connected to your computer and avoid using port replicators or USB hubs.
    4. Change the USB port by inserting the dongle into another USB port on your computer.
    5. Restart your computer.
    6. If connecting via Bluetooth, check that the operating system is Windows 10/Windows 8/Chrome/Android.
    7. Ensure that the mouse is set to Bluetooth Low Energy (BLE) mode in your computer.
    8. Turn off then on, and then turn on the Bluetooth Low Energy (BLE) mode in your computer.

    For more information, see pages 15, 16 and 18 of the manual.
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  • Why does my Dell MS5320W mouse keep freezing?

    If your mouse pointer is not moving or is unresponsive, consider the following solutions:

    1. Check the battery level. If the mouse uses a rechargeable battery, ensure it is fully charged. If it uses a disposable battery, replace it if exhausted.
    2. Turn the mouse off, and then turn it on again. Check if the battery-status light is flashing amber ten times, which indicates low battery power. If the battery is fully depleted, the status light will not turn on.
    3. Restart your computer.

    For more information, see page 17 of the manual.
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  • Why is my Dell MS5320W mouse lagging or experiencing delay?

    If your mouse is lagging or experiencing delay, consider the following solutions:

    1. Check the battery level. If the mouse uses a rechargeable battery, ensure it is fully charged. If it uses a disposable battery, replace it if exhausted.
    2. Turn the mouse off, and then turn it on again. Check if the battery-status light is flashing amber ten times, which indicates low battery power. If the battery is fully depleted, the status light will not turn on.
    3. Restart your computer.
    4. If using a USB dongle, ensure it is directly connected to your computer and avoid using port replicators or USB hubs.
    5. Change the USB port by inserting the dongle into another USB port on your computer.
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  • Does the Dell MS5320W mouse support both Bluetooth and 2.4GHz wireless connectivity simultaneously?

    The Dell MS5320W mouse features "2.4 GHz Wireless & Bluetooth dual mode technology". It can be paired with devices using USB and Bluetooth, and you can switch between a laptop, desktop, and a compatible mobile device.

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  • Why is my Dell MS5320W mouse blinking orange?

    An Amber LED Blinking on your mouse indicates that the device battery is low.


    For more information, see page 5 of the manual.
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  • Why does my Dell MS5320W mouse stop working randomly?

    If your mouse stops working randomly, consider the following solutions:

    1. Check the battery level. Ensure the battery is correctly inserted, with the "+" and "-" ends following the indications on the battery compartment label.
    2. If the mouse uses a rechargeable battery, ensure it is fully charged. If it uses a disposable battery, replace it with a new one if exhausted.
    3. Turn the mouse off, and then turn it on again. Check if the battery status light is flashing amber, which indicates low battery power. If the battery is fully depleted, the status light will not turn on.
    4. If using a USB dongle, ensure it is directly connected to your computer and avoid using port replicators or USB hubs.
    5. Change the USB port by inserting the dongle into another USB port on your computer.
    6. Restart your computer.
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  • Is the Dell MS5320W mouse compatible with Mac or Linux operating systems?

    Yes, the Dell MS5320W mouse is compatible with:

    • Linux 6.x, Ubuntu, Free DOS when connected via 2.4 GHz Wireless.
    • MAC OS when connected via 2.4 GHz Wireless or Bluetooth.

    For more information, see page 14 of the manual.
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  • Why does my Dell MS5320W mouse keep turning off?

    If your mouse is turning off or not working, it could be due to battery issues.

    1. Check the battery level. Ensure the battery is correctly inserted, with the "+" and "-" ends following the indications on the battery compartment label.
    2. If the mouse uses a rechargeable battery, ensure it is fully charged. If it uses a disposable battery, replace it with a new one if exhausted.
    3. Turn the mouse off, and then turn it on again. Check if the battery status light is flashing amber, which indicates low battery power. If the battery is fully depleted, the status light will not turn on.

    For more information, see page 15 of the manual.
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  • How do I turn on the Dell MS5320W mouse?

    To turn on your mouse, slide the power switch down.

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Summary of Contents for Dell MS5320W

  • Page 1 Dell Multi-device Wireless Mouse MS5320W User’s Guide Regulatory model: MS5320Wc/RG-1216...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents What’s in the box ......4 Features ........5 Mouse .

  • Page 4: What's In The Box

    What’s in the box Wireless mouse Dongle 2 Documents AA-type battery │ What’s in the box...

  • Page 5: Features

    Features Mouse Top view Left button Connection-mode lights • White LED Blinking: Device is not connected to computer Right button • LED Lighting Solid White: Device is connected to computer Scroll wheel • Amber LED Blinking: Device battery is low Forward button Backward button Connection-mode button...

  • Page 6: Bottom View

    Features Mouse Bottom view Optical sensor Power switch │ Features...

  • Page 7: Setting Up Your Wireless Mouse

    Setting up your wireless mouse Installing the battery 1. Locate the slot on the side of the mouse cover. Using your fingertip, pry open the cover. 2. Remove the USB dongle from its compartment. 3. Install the AA battery into the battery compartment. │...
  • Page 8 Setting up your wireless mouse 4. Replace the mouse cover. 5. Slide the power switch down to turn on the mouse. NOTE: Ensure that the distance between your computer and mouse is within ten meters. │ Setting up your wireless mouse...

  • Page 9: Pairing Your Wireless Mouse

    You can pair and switch between a laptop, desktop, and a compatible mobile device. Pairing with a USB dongle NOTE: You can connect a device to your wireless mouse using the Dell Universal pairing. 1. Install the Dell Universal USB dongle to the USB port on your computer.

  • Page 10: Pairing Your Mouse Using Bluetooth

    In Windows Search, type Bluetooth. b. Click Bluetooth and other devices settings. The Settings window appears. c. Click Bluetooth & other devices. Ensure that the Bluetooth is turned on. d. From the list of devices, click Dell Mouse. │ Pairing your wireless mouse...
  • Page 11 NOTE: If Mouse MS5320W is not listed, ensure that the pairing mode is enabled on the mouse. 4. Confirm that the pairing process on both mouse and device. The second-Bluetooth connection light turns solid white for 3 seconds to confirm the connection is established, and then turns off.

  • Page 12: Pairing Device Three Using Bluetooth

    In Windows Search, type Bluetooth. b. Click Bluetooth and other devices settings. The Settings window appears. c. Click Bluetooth & other devices. Ensure that the Bluetooth is turned on. d. From the list of devices, click Dell Mouse. │ Pairing your wireless mouse...
  • Page 13 NOTE: If Mouse MS5320W is not listed, ensure that the pairing mode is enabled on the mouse. The third-Bluetooth connection light turns solid white for 3 seconds to confirm the connection is established then dims off. After the mouse and a device are paired, they connect automatically when Bluetooth is enabled and they are within the Bluetooth range.

  • Page 14: Specifications

    Specifications General Mouse model number MS5320W Connection type 2.4 GHz Wireless & Bluetooth dual mode technology Supported operating systems • Windows 10/8/7/XP (2.4 GHz) • Server 2008/Server 2012 • Linux 6.x, Ubuntu, Free DOS • Chrome and Android • MAC OS Supported operating systems •...

  • Page 15: Troubleshooting

    Troubleshooting Problems Possible causes Possible solutions Unable to use the The white LED indicator 1. Check if the battery is inserted correctly. mouse at top of the mouse Battery “+” and “-“ ends does not light up when should follow those indicated the mouse is turned on on the battery compartment label.
  • Page 16 Problems Possible causes Possible solutions Unable to pair The Bluetooth icon on 1. Check the battery level. the mouse to the the computer does not • If the mouse uses a computer using light up when connecting rechargeable battery, Bluetooth the mouse to the ensure that the battery computer.
  • Page 17 Problems Possible causes Possible solutions Mouse pointer The mouse pointer is not 1. Check the battery level. does not move responding • If the mouse uses a rechargeable battery, ensure that the battery Left/right buttons No response when the is fully charged. does not work left or right mouse button •...
  • Page 18 Problems Possible causes Possible solutions Unable to pair the Wireless pairing error 2.Turn the mouse off, and then turn it on again. mouse with the message is received while computer pairing the mouse with Check if the battery-status the computer light is flashing amber ten times, indicating that the battery power is low.

  • Page 19: Statutory Information

    Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at Dell.com/terms. This document contains a binding arbitration clause.

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