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Whirlpool RS20AQXFN00 Use & Care Manual page 52

Estate side by side refrigerator
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The ice dispenser will not operate properly
Check if ...
The freezer door is not closed completely.
The ice bin is not installed correctly.
The wrong ice has been added to the bin.
The ice has frozen in the ice bin.
The ice has melted around the auger (metal spiral) in
the ice bucket.
Ice is stuck in the delivery chute.
There is no ice in the bucket.
The dispenser arm has been held in too long.
The water dispenser will not operate properly
Check if ...
The freezer door is not closed completely.
The water tank has not filled.
The water shut-off valve is not turned on or the water
line is not connected at the source.
The water shut-off valve is clogged or incorrectly
installed
There is a kink in the home water source line.
There is a water filter installed on the
refrigerator. This filter may be clogged
or incorrectly installed.
52
Then ...
Push the door firmly shut. If it will not shut all the way, see
"The doors will not close completely" later in this section.
Push the ice bin in all the way. If the ice bin does not go in all
the way, it may not be put in straight. Pull it out and try again.
Use only cubes produced by the current ice maker. If other
cubes have been added, remove all cubes and check to see
that none have become stuck in the delivery chute.
Shake the ice bin to separate cubes. If cubes do not
separate, empty bin and wait 24 hours for ice to restock.
Dump the ice cubes and clean the ice bucket completely.
Allow 24 hours for the ice maker to re-stock. Do not try to
remove the melted ice with a sharp object. You could
damage the ice bucket.
Clear the ice from the delivery chute with a plastic utensil.
Do not use anything sharp to remove the ice. You could
cause damage.
See "The ice maker is not producing ice" earlier in this
section.
Release dispenser arm. Ice will stop dispensing when the
arm is held in too long. Wait three minutes for dispenser
motor to reset before using again. (For future use, take large
amounts of ice directly from the ice maker so that the dis-
penser arm is not held in too long.)
Then ...
Push the door firmly shut. If it will not shut all the way, see
"The doors will not close completely" later in this section.
The water tank needs to be filled the first time it is used.
Depress the water dispenser bar with a large container
until you draw two or three quarts (1.9 to 2.8 L) of water.
Discard water. (Refer to "Using the ice and water
dispensers" section for further instructions on filling the
water tank.)
Check to be sure the water shut-off valve is turned on and
the water source is connected to the refrigerator. Refer to
the "Attaching the optional ice maker to a water supply"
section for directions.
Refer to the "Attaching the optional ice maker to a water
supply" section. Call the Consumer Assistance Center or
a plumber.
If you find or suspect a kink in the water line, call the
Consumer Assistance Center.
First, check the filter installation instructions to ensure
that the filter was installed correctly and is not clogged. If
installation or clogging is not a problem, call the Consumer
Assistance Center.

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