TROUBLESHOOTING
Follow these common troubleshooting tips:
Possible Cause
Lamp Loose in Socket
Incorrect Voltage
Defective or Improper Wiring
Poor electrical connections
Incorrect Lamp
Lamp Damage
RETURNS
WARRANTY
CERTIFICATIONS
This guide does not supersede national, state, or local regulations for
Ensure the lamp is fully inserted into the socket
and that it has been properly locked.
Make sure you're using the correct input
voltage with ballast. If using incorrect voltage,
disconnect the ballast from the power source
immediately.
Examine wiring to ensure it agrees with wiring
diagrams on ballast label. Check connections
to see that they are secure. If wiring a ballast,
DO NOT use a neutral. The correct wiring is
two hot wires and a ground.
Check wiring and lamp contact with socket.
Verify that you're using a correct wattage lamp.
Investigate possibility of outer lamp damage.
Look for broken tubes or loose metal. Replace
lamp.
Please contact your point of purchase store for returns.
When properly used, this unit will provide you with years of service.
It is covered under a 3 year warranty. This warranty will be voided
if the unit is misused, abused, opened or altered. Warranty repair
or replacement will be at the sole discretion of the manufacturer.
Defective units need to be returned to the place of purchase with
proof of purchase/receipt.
For more warranty information, visit
iluminarlighting.com/warranty
electrical installations.
Corrective Maintenance
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