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疑難解答
Troubleshooting
如果本機的操作不正常，在與維修人員聯系之前，有些項目您可以預先進行檢查，例如，您或許忘記了開啟電源鍵，或者操
作方法不當等等。
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see "Assistance"), make sure
that the problem cannot be not solved easily using the following list.
故障 Problem
洗衣機不能啟動及沒有顯示燈發亮
The washing machine does not
switch on
洗衣程序不能啟動
The water cycle does not start
洗衣機不進水
（顯示屏上出現 H2O 字樣）
The washing machine does not
take in water
(H2O will flash on the display)
不停地進水和排水
The washing machine
continuously takes in and drains
water
可能成因 / 處理方法 Possible causes / Solutions
本機未插上電源插頭或插座沒有電。
The appliance is not plugged into the socket fully, or is not making contact.
電源保險絲熔斷，家裡的供電是否正常。
There is no power in the house.
機門是否已關好。
The washing machine door is not closed properly.
電源掣來按下。
The ON/OFF button has not been pressed.
開始/暫停掣未按下。
The START/PAUSE button has not been pressed.
水龍頭未打開。
The water tap has not been opened.
已設定延遲操作程序。
A delayed start has been set.
水龍頭與進水管未有連接。
The water inlet hose is not connected to the tap.
進水軟管被壓扁或扭結。
The hose is bent.
家裡的自來水總閥門/水龍頭未打開。
The water tap has not been opened.
家裡暫停來水。
There is no water supply in the house.
自來水未能達到了應有的壓力。
The pressure is too low.
開始/暫停掣未按下。
The START/PAUSE button has not been pressed.
連接排水管的管道，離地高度必須在 65 和 100cm 之間。
The drain hose is not fitted at a height between 65 and 100cm from the floor.
排水軟管末端位置太低。請參閱"排水"部分中的有關段落。
The free end of the hose is under water.
排水系統是否已安裝泄氣/通氣位。
The wall drainage system is not fitted with a breather pipe.
如情況未有改善，先關閉水喉及本機，並即與維修中心聯絡。
如洗衣機處於上樓層單位，則有可能出現排水問題。可購買特製的防去水堵塞瓣解決這問題。
If the problem persists even after these checks, turn off the water tap, switch the appliance
off and contact the Assistance Service. If the dwelling is one of the upper floors of a building,
there may be problems relating to water drainage, causing the washing machine to fill with
water and drain continuously. Special anti-draining valves are available in shops and help to
avoid this inconvenience.
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