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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
-
Performance
problems
often
result
from little things you can find and fix
without
tools of any kind.
If nothing
operates:
l
Is the power
supply
cord
plugged
into a live circuit with the proper volt-
age?
(See Installation
Instructions.)
l
Have
you checked
your
home's
main fuses or circuit
breaker
box?
If the oven will not operate:
l
Is the Oven Selector
turned
to a Set-
ting (BAKE or BROIL)?
l
Is the Oven
Temperature
Control
turned
to a temperature
setting?
If surface
units will not operate:
l
Have
you
checked
your
home's
main fuses or circuit
breaker
box?
l
Are surface
units plugged
in all the
way?
l
Do the control
knobs turn?
It surface
unit control
knob(s)
will
not turn:
l
Did you push in before trying to turn?
If soil
is visible
on Continuous-
Cleaning
oven finish:
l
The special
finish
is designed
to
gradually
reduce
oven soil during
normal
baking
or roasting.
It is not
designed
to keep
your oven spot-
less, only presentably
clean.
l
If you broil often, you may see oven
soil.
l
The door
is cooler
than
the oven
walls. Soil will be more visible on the
door than other areas
in the oven.
See page
19 for how to clean.
l
Sugar and starchy
spills may leave
stains. See page
19 for hand clean-
ing tips. Keep foil on oven bottom
to
catch
these spills.
If cooking
results
aren't
what
you
expected
:
l
Is the range
level?
l
Are you using pans recommended
in the Cooking
Guide?
l
If baking,
have you allowed
1% to 2
inches
(4-5 cm) on all sides of the
pans for air circulation?
l
Have you preheated
the oven as the
recipe
calls for?
l
Are the pans the size called
for in the
recipe?
l
Are you following
a tested
recipe
from a reliable
source?
l
Do
the
cooking
utensils
have
smooth, flat bottoms
and fit the sur-
face unit being
used?
See the Cooking
Guide for more infor-
mation
on cooking
problems
and
how to solve them.
2.
If you need
assistance?..
Call
Whirlpool
COOL-LINE"
serv-
ice assistance
telephone
number.
Dial free from anywhere
in the U.S.:
I-800-253-1301
and talk with one of our trained
con-
sultants. The consultants
can instruct
you in how to obtain satisfactory
oper-
ation from your appliance
or, if serv-
ice
is necessary,
recommend
a
qualified
service
company
in your
area.
22
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