SILENCE S01 Owner's Manual
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SILENCE S01 Owner's Manual

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  • Page 1 OWNER’S MANUAL...
  • Page 2 Do you dare improve cities with SILENCE? Before you start driving your S01 for the first time, please read this owner’s manual for your own safety and to prevent any damage to the vehicle or third parties. To service the vehicle, always take it to a SILENCE Official Service Centre.

  • Page 3: About This Manual

    ABOUT THIS MANUAL Please read the whole manual carefully and pay special attention to the safety instructions. It explains everything you need to know as an S01 driver. It should be considered part of the scooter, so if you sell the scooter the manual must go with it.

  • Page 4: Use And Maintenance

    1. Use and maintenance The SILENCE S01 is an urban scooter designed to be used on the road only, carrying at most the driver and one passenger. It is also important to respect the maximum load indicated in the corresponding section.
  • Page 5 The scooter is NOT prepared for regular motorway use, although it can be done sporadically. The vehicle is designed to go at a steady speed of 85 km/h without any critical elements overheating. If the vehicle is used in Sport mode all the time, the battery pack (BP) could overheat. So, SILENCE has developed a system that optimises the vehicle’s power use and output to modify settings on the go and avoid this type of issues.
  • Page 6 Clothing should never be Always wear a helmet. Also protect loose your face (visor or glasses) Wear bright colours or reflectors Wear gloves Shoes should fit properly, have a low heel and protect your ankles Copyright© SILENCE Urban Ecomobility...
  • Page 7 – Distribute the load evenly on the scooter, and try to keep it as close to the centre as possible. – Make sure the load is firmly tied down, avoid carrying loose objects. – Always make sure tyres are properly inflated, and adjust the rear suspension to suit the specific load in each case. Copyright© SILENCE Urban Ecomobility...

  • Page 8: Accessories And Modifications

    4. Accessories and modifications We recommend using only SILENCE accessories, as they have been designed and tested to ensure they work properly with this model of scooter. If you use other accessories or modify them in any way, you must make sure they are installed and chosen properly so that they: –...

  • Page 9: Contents Of This Manual

    SWITCHING BETWEEN SCREENS ........................................¡Error! Marcador no definido. CHANGE VIEW KMS PARTIAL - AVERAGE SPEED (AVG) ................................¡Error! Marcador no definido. RESET PARTIAL KMS ............................................ ¡Error! Marcador no definido. CHANGE TEMPERATURE VIEW ........................................¡Error! Marcador no definido. Copyright© SILENCE Urban Ecomobility...
  • Page 10 Side stand ............................................... ¡Error! Marcador no definido. Centre stand ............................................¡Error! Marcador no definido. Rear-view mirrors....................................¡Error! Marcador no definido. MOBILE APP - SCOOTER ALWAYS CONNECTED ......................... ¡E RROR ARCADOR NO DEFINIDO ACCESSORY COMPONENTS ................................¡E RROR ARCADOR NO DEFINIDO Copyright© SILENCE Urban Ecomobility...

  • Page 11: Cleaning And Storage

    ARCADOR NO DEFINIDO ) ................................¡E ROUNDS FOR VOIDING WARRANTY RROR ARCADOR NO DEFINIDO INSPECTIONS: SCOOTER & BATTERY ............................¡E RROR ARCADOR NO DEFINIDO Registry of inspections S01 (both scooter and battery): ..........................¡Error! Marcador no definido. Copyright© SILENCE Urban Ecomobility...

  • Page 12: Vehicle Identification

    This scooter has a tag with the chassis number, maximum allowable noise, maximum mass and revolutions per minute. The tag is on the rear left, on the opposite side from the number engraved on the chassis (see picture). Copyright© SILENCE Urban Ecomobility...
  • Page 13 Copyright© SILENCE Urban Ecomobility...

  • Page 14: Basic Components

    B. BASIC COMPONENTS The basic components (from a user standpoint) that make up the scooter are: Rear-view mirror Seat Instrument panel Brake light, indicators Front mudguard Rear wheel Front wheel (motor) Side stand Battery Centre stand Copyright© SILENCE Urban Ecomobility...
  • Page 15 1) Battery pack (be) The SILENCE S01 model has an innovative removable battery pack with a handle and wheels so it can be transported like a trolley. This way, you can charge it on the scooter or wherever you want, taking the battery to a power source.

  • Page 16: Instrument Panel

    3) Instrument panel The instrument panel gives you all the information you need to know about the scooter while driving. It features an LCD screen, 2 buttons (“SET” and “INFO”) and 10 warning lights, which are explained below. Copyright© SILENCE Urban Ecomobility...

  • Page 17: Lcd Screen

    On the bottom of the screen, there is an SoC gauge (State of Charge). This is shown as a percentage, so when the battery is completely drained it will read 0% and when it is fully charged it will show 100%. Copyright© SILENCE Urban Ecomobility...

  • Page 18: Power Light

    It shows both positive and negative temperatures. CURRENT TIME Just below that, there is a clock showing the current time (battery data). The time can be shown using the 12-hour or 24-hour clock systems. Copyright© SILENCE Urban Ecomobility...

  • Page 19: Bluetooth Connection

    On the top middle (below the charge percentage), the screen shows the current driving mode (ECO, CITY or SPORT). ESTIMATED BATTERY RANGE Below the driving modes, there is information about the remaining range, in kilometres or miles. This is approximate and depends on driving style and current use of power. Copyright© SILENCE Urban Ecomobility...
  • Page 20 SPEEDOMETER In the middle on the right (under the SILENCE logo), a gauge shows the scooter’s current speed. It can be set to kilometres per hour or miles per hour. SERVICE When it is time for a scheduled service (determined by the number of kilometres travelled), a spanner icon will appear in the lower left corner.
  • Page 21 Holding down the INFO button you can get: - KM/MI: Kilometres/miles travelled. - AVG: Average speed for these kilometres/miles (in km/h or mi/h). 1 click on INFO to show: TRIP2 Exactly the same as TRIP1. 1 click on INFO to show ODO again. Copyright© SILENCE Urban Ecomobility...
  • Page 22 In TRIP1 or TRIP2, hold down INFO. RESET PARTIAL KMS In TRIP1 or TRIP2, single click on INFO. The kilometre count will be reset. CHANGE TEMPERATURE VIEW In TEMP, hold down INFO: go through screens TEMP BAT, TEMP ENG and TEMP INV. Copyright© SILENCE Urban Ecomobility...

  • Page 23: Change Time

    Hold SET (while starting scooter): change between metric system (°C, km/h, km) and Imperial measurements (°F, mph, mi). GET RID OF SPANNER ICON FOR SERVICE/REVISION Hold down SET and INFO at the same time (while starting scooter): the service spanner icon (revision reminder) will disappear until the next scheduled service is required. Copyright© SILENCE Urban Ecomobility...

  • Page 24: Warning Lights

    Temperature light This blinks if any part is near its maximum allowable temperature. It stays on without blinking when it is over the maximum temperature. Motor: 100°C (blinking), 110°C (steady). Controller: 70°C (blinking), 75°C (steady). BMS: 50°C (bl.), 65°C (st.) / -10°C (bl.), -15°C (st.) Charge gauge. Steady when connected to a power source. Right indicator light. Copyright© SILENCE Urban Ecomobility...
  • Page 25 4) Vehicle controls and driving Instrument panel Windscreen Brake-fluid tank Brake-fluid tank Rear-view Rear-view mirror mirror Reverse gear Brake Brake Accelerator INFO Warning light Lamps MODE Horn Indicators Ignition Power socket - USB Carry hook Copyright© SILENCE Urban Ecomobility...

  • Page 26: Controls On The Left Side Of The Handlebar

    Position 2 (lever -> leave in position 2): HIGH BEAMS To switch on the high beams, hold down the lever on the top. When the high beams are on, the blue light below will come on in the instrument panel: Copyright© SILENCE Urban Ecomobility...
  • Page 27 The following warning light will come on in the instrument panel. Use it carefully, especially the first time. This helps manoeuvre for parking or to get out of a parking spot in reverse. Copyright© SILENCE Urban Ecomobility...
  • Page 28 If you keep squeezing the brake lever, it will also activate the mechanical brake on the front wheel. The more pressure you put on the lever, the more the mechanical brake will be used. The regenerative brake applied depends on the driving mode selected (see “¡Error! No se encuentra el origen de la referencia.”). Copyright© SILENCE Urban Ecomobility...

  • Page 29: Controls On The Right Side Of The Handlebar

    You can switch on your hazard lights and leave them on even after taking the key out of the scooter. To do so, switch them on with the key in and then remove it. After they have been switched off, they can’t be switched on again without putting the key back in. Copyright© SILENCE Urban Ecomobility...
  • Page 30 (kilometres it can travel with a full charge) as it uses more power and can raise the temperature of the engine/battery, which could have a negative effect on performance or cause the scooter to shut off. The full regenerative brake is used. Copyright© SILENCE Urban Ecomobility...
  • Page 31 Tmot ≥ 110°C Tinv ≥ 70°C If the battery temperature is above 60°C, it stops powering the motor and the scooter will shut off to protect itself (the power will decrease gradually before reaching this point). Copyright© SILENCE Urban Ecomobility...
  • Page 32 (D) comes on. In this position, the key can’t be removed. The scooter can also be started with our APP, which means you can share it without having to share the physical key. Copyright© SILENCE Urban Ecomobility...

  • Page 33: Rear Lights

    On either side of the front lamp, there is an LED group used for the front sidelights and indicator lights. Front lamp j) Rear lights On the back of the scooter, there are rear sidelights, brake lights and rear indicator lights. Rear lights Copyright© SILENCE Urban Ecomobility...
  • Page 34 6) Seat – compartment inside seat k) Open and close seat The seat of your SILENCE S01 has room for the driver and one passenger, plus a large compartment inside with enough space for 2 helmets. There are three ways to open this compartment: With the key.
  • Page 35 Battery release latch: Fuse box and OBD connector (diagnosis): To lock the seat, push it down until the latch clicks. Make sure it is locked before driving. Power socket to charge the battery on the scooter: Copyright© SILENCE Urban Ecomobility...

  • Page 36: Remove Battery

    Remove battery To remove the battery pack easily in just seconds, follow these steps (with the scooter on the centre stand): Copyright© SILENCE Urban Ecomobility...
  • Page 37 Whenever the battery is not in the scooter, the (Multicontact) cord on the scooter must be covered with the rubber cap designed for this purpose. The goal is to protect it while the battery is out: WARNING: don’t put the protective cap on while the scooter is plugged in and never get the cord wet (even with the cap on). Copyright© SILENCE Urban Ecomobility...
  • Page 38 - F1 (Black): 1A fuse protecting the USB port - F2 (Orange): 5A fuse protecting the 12V power source - F3 (Grey): 2A fuse protecting the 60V power source - F4 (Black): 2A fuse protecting the SEVCON Copyright© SILENCE Urban Ecomobility...

  • Page 39: Centre Stand

    The centre stand should be used when the ground is stable or flat, and for long parking periods or servicing. 8) Rear-view mirrors Before driving, always make sure both mirrors are properly adjusted to the current driver. Copyright© SILENCE Urban Ecomobility...
  • Page 40 C. MOBILE APP - SCOOTER ALWAYS CONNECTED If one thing sets the S01 apart, it is its mobile app. It lets you stay connected no matter where you are, and lets you safely share your scooter with anyone you want. It is the first electric scooter that comes standard with this connection and was designed from the very beginning to have this function. The whole system is designed by and for users, making it easier to use the scooter and providing all the information you need in a fully personalised way.

  • Page 41: Accessory Components

    D. ACCESSORY COMPONENTS SILENCE rear storage box Screen The S01 has an optional rear piece with grab handles/rack for rear storage boxes, which replaces the standard grab handles. Inverter Smartphone Dock The S01 battery, in addition to powering the scooter, can also...

  • Page 42: Front Brake

    Weight of vehicle with battery Weight of vehicle without battery Battery weight FRONT WHEEL ASSEMBLY FRONT WHEEL Front rim 15" Front tyre 120/70-15 Pressure front tyre 1.8 – 2.0 FRONT BRAKE Type Disc (hydraulic, combined) Diameter Copyright© SILENCE Urban Ecomobility...

  • Page 43: Rear Brake

    Brushless, on the wheel. Reversible: regenerative motor brake. Reverse gear Nominal power Peak power Maximum speed of the vehicle km/h Ratio power/mass 0.063 ENERGY EFFICIENCY Energy consumption 58.54 Wh/km Environmental regulations Euro 4 Range (BP 5 kWh) Copyright© SILENCE Urban Ecomobility...

  • Page 44: Battery And Charger Specifications

    Avoid all contact with water. If there is any indication or you suspect the Battery Pack has been used improperly or fallen, don’t plug it in. Call a SILENCE Official Service Centre (SVD), as this could be LIFE THREATENING.

  • Page 45: Battery Specifications

    0°C to 45°C (charging) -10°C to 60°C (use) Housing material Aluminium and PA66 Maximum charge power Maximum discharge power 250A Charger type Onboard 90-240VAC; 600W Standard charge time 6-8h Modes City Sport Maximum driving distance 127 km Copyright© SILENCE Urban Ecomobility...
  • Page 46 1) Battery Pack Components The SILENCE S01 model has an innovative removable battery pack that, in addition to its basic internal systems, also has the following elements: a) Trolley removable battery system This system includes an extendible handle, two wheels and a support base (to use on flat, horizontal surfaces). To learn more about how to remove it from the scooter, see the “¡Error! No se encuentra el origen de la referencia.”...

  • Page 47: Light Ring

    When it reaches 100%, the ring will be all green with a blue light trail moving around the ring while it is plugged in. If the scooter ignition is on, the ring won’t light up under any circumstances. Copyright© SILENCE Urban Ecomobility...
  • Page 48 2) Power With our removable battery system on the S01 model, we’ve created a series of pieces to give our batteries additional uses. It’s not just about getting around the city on your electric scooter and being able to charge it wherever you want, whenever you want. Now you can also use it to power many other devices.
  • Page 49 3) Battery sharing (Available soon) Soon you’ll be able to use the SILENCE Battery Stations to share batteries. You can book a fully charged battery through the SILENCE APP and exchange it for your dead battery, without having to wait to charge. Only for purchase with battery hire.
  • Page 50 This battery has a monitoring system, called the BMS (Battery Management System), that controls things like temperature and voltage. It was developed by the SILENCE R&D team and plays a very important role in balancing the individual charge of each cell and the overall charge of each series of cells, making sure the battery works at an optimal level.
  • Page 51 Batteries that fall below a certain level of voltage no longer work on their own, meaning they can’t be charged and must be taken to an Official Service Centre. Copyright© SILENCE Urban Ecomobility...
  • Page 52 7) Charge gauge in % (SoC) To get as precise a reading as possible for the state of charge (SoC, as a %), the battery has to be charged to 100% (at least after 3 or 4 partial charges). Copyright© SILENCE Urban Ecomobility...

  • Page 53: Battery Warnings

    This is influenced by many factors, including driving style, load and distribution, tyre pressure and weather conditions, such as wind, which can decrease the range. The display shows an estimated number of kilometres (or miles) left. This is approximate and depends on driving style and current use of power: 9) Battery warnings Copyright© SILENCE Urban Ecomobility...

  • Page 54: First Aid

    10) Note - Lifespan of Power Battery Packs When the lifespan of your S01 battery pack comes to an end, you can hand it in to an authorised SILENCE service centre to be processed properly, limiting its effect on the environment.

  • Page 55: Maintenance Schedule

    DISCLAIMERS - These instructions were drafted for owners that will only use the S01 in urban areas. If you will use it for a purpose other than that for which it was intended or drive steadily at a high speed or in overly damp or dusty conditions, you will have to service the scooter more often.

  • Page 56: Check Before Driving

    2) Lights and indicators Replace any parts that don’t work properly or have been damaged before driving. When the speedometer lights don’t work properly, they start blinking more quickly to indicate that there is some sort of problem. Copyright© SILENCE Urban Ecomobility...

  • Page 57: Brake Fluid

    The brake liquid should never fall below the MIN line on the tank. Air can get into the tank if it is empty, which can cause problems in the scooter’s braking system and compromise safety on the road. Levels should always be checked and the fluid must be changed every 2 years. If there is not enough fluid, add more. Copyright© SILENCE Urban Ecomobility...

  • Page 58: Brake Lever

    If you get brake fluid on your skin, wash it off immediately with water. If you get brake fluid in your eyes, flush with water and seek medical attention quickly. d) Brake lever If you find the brake levers too loose, and the brake pads are still in good condition, take the scooter to the official point-of-sale as soon as possible to have it checked: Copyright© SILENCE Urban Ecomobility...

  • Page 59: Solving Problems

    All of our scooters are examined carefully before being sent to our distributor. Even though the scooters are carefully inspected, some issues may arise. The following table offers guidelines for identifying the problem and, if possible, repairing it yourself. If you can’t resolve the problem on your own, take your scooter to the point-of-sale for the necessary repairs. Copyright© SILENCE Urban Ecomobility...
  • Page 60 Discharge the scooter battery until the green OK LED blinks of charge seven times and it charges completely. Take the scooter to an official distributor if the problem persists. Message on screen: “0X” Depends on the problem Take the scooter to your nearest official distributor Copyright© SILENCE Urban Ecomobility...
  • Page 61 Check the scooter to make sure there haven’t been any problems in the past. A cover to protect your scooter from the elements is a good investment. Put some type of protection on the floor to protect from any drips and prevent damage. Copyright© SILENCE Urban Ecomobility...
  • Page 62 4. VEHICLE AND BATTERY WARRANTY A. DELIVERY TO BUYER This document is the basis for processing any warranty claims (warranty claims cannot be processed if the documents are not filled in properly or are incomplete): Copyright© SILENCE Urban Ecomobility...

  • Page 63: Warranty Conditions

    Without regular use. The scooter should be fully charged before it is left parked for more than one week. The battery must be charged completely once every 30 days to keep the warranty valid. Any agreements that differ from the warranty conditions above must be confirmed in writing by the manufacturer. Copyright© SILENCE Urban Ecomobility...
  • Page 64 C. INSPECTIONS: SCOOTER & BATTERY Each S01 must pass a series of periodic inspections, based on the kilometres travelled or at least once a year (if the scooter has not been driven the kilometres necessary to require an inspection within the past year). The same is true of the battery packs (be), which have their own inspection points. For batteries purchased with the scooter, the inspections will be the same as the scooter and must be passed at the same time.
  • Page 65 Registry of inspections S01 (both scooter and battery): SIGNATURE OFFICIAL SIGNATURE OFFICIAL INSPECTION NUMBER DATE ODOMETER READING INSPECTION NUMBER DATE ODOMETER READING SERVICE SERVICE NUMBER PLATE ../../..INSPECTION INFO: ../../.....km +1 year ↓ +1 year ↓ +5,000km ↓ NEXT INSPECTION...

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