SILENCE S02 LS User Manual

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USER MANUAL

(V002)

31/05/2021

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Page 2: Helloo Silencer
Do you accept SILENCE's challenge to improve our cities? Before you drive S02 LS for the first time, read this user manual, ensuring your safety and preventing damage to the vehicle or third parties. Always take your scooter to a SILENCE Official Service Centre for maintenance.
Page 3: About This Manual
Please read the whole manual carefully and pay special attention to the safety instructions. It explains everything you need to know as an S02 LS driver. It should be considered part of the scooter, so if you sell the scooter, the manual must go with it.
Page 4: Safety
1) Use and maintenance SILENCE S02 LS is an urban scooter designed to be used only on roads, carrying at most the driver and one passenger. It is also important to respect the maximum load indicated in the "Carrying loads" section.
Page 5: Clothing And Protection
These recommendations also apply to the passenger, if there is one. Wear snug-fitting footwear, with a low heel and protect your ankles MU_S02 LS_EN - S02 LS User Manual (V002) Page 5 of 62 Copyright© SILENCE Urban Ecomobility...
Page 6: Carrying Loads
4) Accessories and modifications We recommend using only original SILENCE accessories, as they have been designed and tested to ensure they work properly with this model of scooter. If you use other accessories or modify them in any way, you must make sure they are installed and chosen properly, so that they: Don’t reduce the turning radius of the handlebar or interfere with the use of any of the controls.
Page 7: Table Of Contents
Scooter specifications (chassis + motor) ......................................36 Battery and charger specifications ........................................38 BATTERY PACK ................................................40 Components ..............................................40 Energy ................................................42 Exchanging batteries (available soon) ....................................... 43 MU_S02 LS_EN - S02 LS User Manual (V002) Page 7 of 62 Copyright© SILENCE Urban Ecomobility...
Page 8 VEHICLE AND BATTERY WARRANTY ..........................................58 Delivery to buyer .............................................. 58 Warranty terms and conditions (grounds for voiding the warranty) ..............................59 Inspection: Scooter and battery ........................................60 MU_S02 LS_EN - S02 LS User Manual (V002) Page 8 of 62 Copyright© SILENCE Urban Ecomobility...
Page 9: Vehicle Identification
This scooter has a label with the chassis and approval number, among other information. *UCYS0??????000001* The label is found on the front part of the battery compartment: MU_S02 LS_EN - S02 LS User Manual (V002) Page 9 of 62 Copyright© SILENCE Urban Ecomobility...
Page 10: Basic Components And Functioning
Tail light and rear Headlight and front indicator lights indicator lights Front fender Rear fender Rear wheel (motor) Front wheel Side Battery Centre stand stand MU_S02 LS_EN - S02 LS User Manual (V002) Page 10 of 62 Copyright© SILENCE Urban Ecomobility...
Page 11: Battery Pack ("Be")
1) Battery pack (“be”) The SILENCE S02 LS model has an innovative removable battery pack with a handle and wheels so it can be transported like a trolley, called “be”. This means you can charge it on the scooter or wherever you want, simply by taking the battery to a power source.
Page 12: Dashboard
It features an LCD screen, 2 buttons (“SET” and “INFO”) and 10 hazard lights, which are explained below. MU_S02 LS_EN - S02 LS User Manual (V002) Page 12 of 62 Copyright© SILENCE Urban Ecomobility...
Page 13 The top of the display shows the battery's state of charge (SoC). This is shown as a percentage, so when the battery is completely discharged it will read 0% and when it is fully charged it will show 100%. MU_S02 LS_EN - S02 LS User Manual (V002) Page 13 of 62...
Page 14 Current time Just below that, the current time is displayed (battery data). The time can be shown using the 12-hour or 24-hour clock system. MU_S02 LS_EN - S02 LS User Manual (V002) Page 14 of 62 Copyright© SILENCE Urban Ecomobility...
Page 15 Speedometer In the middle on the right (under the SILENCE logo), the scooter’s current speed is shown. It can be set to kilometres per hour or miles per hour.
Page 16 Holding down the INFO button you can switch between: KM/MI: kilometres/miles travelled. AVG: average speed for these kilometres/miles (in km/h or mph). Press INFO once to display: MU_S02 LS_EN - S02 LS User Manual (V002) Page 16 of 62 Copyright© SILENCE Urban Ecomobility...
Page 17 Exactly the same as TRIP1. Press INFO once to show ODO again. Other messages The bottom of the display shows other messages, such as warnings (scooter charging, side stand out, etc.), or operating errors (which start with “0x…”). If the latter appear, please contact your SILENCE Official Service Centre. b) Buttons...
Page 18 Change Unit System Press SET (press when starting the scooter): this will switch you from the metric system (ºC, km/h, km) to imperial measurements (ºF, mph, mi), and vice versa. MU_S02 LS_EN - S02 LS User Manual (V002) Page 18 of 62...
Page 19 (int.), 110ºC (fix.). Inverter: 70ºC (int.), 80ºC (fix.). Battery: 50ºC (int.), 60ºC (fix.) / 5ºC (int.), -10ºC (fix.) Charge light. Steady when connected to the mains. Right indicator light indicator. MU_S02 LS_EN - S02 LS User Manual (V002) Page 19 of 62 Copyright© SILENCE Urban Ecomobility...
Page 20: Vehicle Controls And Driving
Rear-view Rear-view mirror mirror Brake Brake Throttle Lights switch Hazard light INFO Indicator lights switch MODE Horn Power socket - USB Ignition Carry hook MU_S02 LS_EN - S02 LS User Manual (V002) Page 20 of 62 Copyright© SILENCE Urban Ecomobility...
Page 21 The regenerative brake is also applied when you stop accelerating (depending on the mode selected). MU_S02 LS_EN - S02 LS User Manual (V002) Page 21 of 62 Copyright© SILENCE Urban Ecomobility...
Page 22 Position 2 (switch -> remains in position 2, top): HIGH BEAM is added to the lights in the central position. When high beam is on, the blue light below will come on in the dashboard: MU_S02 LS_EN - S02 LS User Manual (V002) Page 22 of 62...
Page 23 The following hazard light will come on in the dashboard and make an intermittent beeping sound: Use it carefully, especially the first time. This helps manoeuvre for parking or to get out of a parking spot in reverse gear. MU_S02 LS_EN - S02 LS User Manual (V002) Page 23 of 62...
Page 24 To do so, switch them on with the key in and then remove it. After they have been switched off, they can’t be switched on again without putting the key back in. MU_S02 LS_EN - S02 LS User Manual (V002) Page 24 of 62...
Page 25 ECO: this mode is for more relaxed driving, with limited speed and acceleration. It gives the vehicle a longer range. It features a regenerative brake. The maximum speeds, according to the chosen mode, are: MODE MAXIMUM SPEED 27 km/h 45 km/h CITY MU_S02 LS_EN - S02 LS User Manual (V002) Page 25 of 62 Copyright© SILENCE Urban Ecomobility...
Page 26 Tbat ≥ 60 ºC Tmot ≥ 110 ºC Tinv ≥ 80 ºC To prevent this, the power will be reduced gradually when you reach these values. MU_S02 LS_EN - S02 LS User Manual (V002) Page 26 of 62 Copyright© SILENCE Urban Ecomobility...
Page 27: Ignition
Insert the top slotted end of the hey into the corresponding hole and turn left to protect the ignition from dust and humidity. e) “OPEN”: Guard open Perform this operation, turning to the right, to open the lock and insert the key. MU_S02 LS_EN - S02 LS User Manual (V002) Page 27 of 62 Copyright© SILENCE Urban Ecomobility...
Page 28: Lighting
Tail light The LED module is hosted on the top of the scooter, which groups the rear side, braking and registration plate lights. MU_S02 LS_EN - S02 LS User Manual (V002) Page 28 of 62 Copyright© SILENCE Urban Ecomobility...
Page 29 (high and low beam), yourself, please take the scooter to turn the screw counter-clockwise your nearest SILENCE Official Service (facing the scooter headlight). Centre. MU_S02 LS_EN - S02 LS User Manual (V002) Page 29 of 62 Copyright© SILENCE Urban Ecomobility...
Page 30: Seat - Compartment Under The Seat
Opening and closing the seat Solo seats (standard) and two-seater seats (optional) are available for your S02 LS. In both cases, the seat is opened with the scooter's key, which must be inserted into the lock and turned clockwise. To close it, lower it and press on the seat until it is locked. Make sure it is locked before you start driving.
Page 31 To remove the battery pack easily in just a few seconds, follow these steps (with the scooter on the centre stand): (The model shown may not correspond to the model described in the manual) MU_S02 LS_EN - S02 LS User Manual (V002) Page 31 of 62...
Page 32 (check before driving). MU_S02 LS_EN - S02 LS User Manual (V002) Page 32 of 62...
Page 33 The goal is to protect it while it is disconnected: WARNING: do not put the protective cap on while the scooter is plugged in and never get the connector wet (even with the cap on). MU_S02 LS_EN - S02 LS User Manual (V002) Page 33 of 62...
Page 34 F6 (Orange/yellow): 5A fuse protecting the second 12 VDC/VDC outlet (installed on some versions). There are another 3 spare fuses, as shown on the top of the image. MU_S02 LS_EN - S02 LS User Manual (V002) Page 34 of 62...
Page 35: Stands
10) Accessories There is a wide range of accessories available to customise your S02 LS, according to your needs: high windshield, two-seater seat (in 1 or 2 pieces), load carrying accessories, such as top cases and bags, with a different storage capacity, smartphone support, rear footpegs, etc. Check the official website for more information.
Page 36: Technical Specifications
Disc (hydraulic, combined) + Regenerative Diameter Diameter FRONT SUSPENSION REAR SUSPENSION Type Conventional hydraulic telescopic fork Type Double side hydraulic shock absorber (adjustable, 5 positions) MU_S02 LS_EN - S02 LS User Manual (V002) Page 36 of 62 Copyright© SILENCE Urban Ecomobility...
Page 37 With BP 5.6 kWh Energy consumption Wh/km Energy consumption Wh/km Environmental regulations Euro 5 Environmental regulations Euro 5 Range (BP 2 kWh) Range (BP 5.6 kWh) MU_S02 LS_EN - S02 LS User Manual (V002) Page 37 of 62 Copyright© SILENCE Urban Ecomobility...
Page 38: Battery And Charger Specifications
Avoid all contact with water. If there is any indication or you suspect the battery pack has been used improperly or has fallen, do not plug it in. Call a SILENCE Official Service Centre, as this could be LIFE-THREATENING.
Page 39 20 A 35 A Max. discharge current 80 A 280 A Charger type Onboard 90-240 VAC; 600 W Standard charge time 3-4 h 7-9 h MU_S02 LS_EN - S02 LS User Manual (V002) Page 39 of 62 Copyright© SILENCE Urban Ecomobility...
Page 40: Battery Pack
1) Components The SILENCE S02 LS model has an innovative removable battery pack which, in addition to its basic internal systems, also has the following elements: a) Trolley-type removal system This system includes an extendible handle, two wheels and a support base (to use on flat, horizontal surfaces). To learn more battery about how to remove it from the scooter, see the “Removing the...
Page 41 (The model shown may not correspond to the model described in the manual) If the scooter ignition is on, the ring will not light up under any circumstances. MU_S02 LS_EN - S02 LS User Manual (V002) Page 41 of 62...
Page 42: Energy
2) Energy With our removable battery system on the S02 LS model, we have created a series of parts to give our batteries additional uses. It is not just about getting around the city on your electric scooter and being able to charge it wherever you want, whenever you want. Now, you can also use it to power many other devices.
Page 43: Exchanging Batteries (Available Soon)
3) Exchanging batteries (available soon) You will soon be able to use the SILENCE Battery Station to exchange batteries. You can reserve a charged and available battery through the SILENCE APP (https://www.SILENCE.eco/conectividad/), and exchange it for your battery with a low charge, wasting no time on charging batteries. Only for purchase with battery hire.
Page 44: Battery Management System (Bms)
4) Battery management system (BMS) This battery has a BMS (Battery Management System), which controls parameters such as temperature and voltage. It was developed by the SILENCE R&D team and plays a very important role in balancing the individual charge of each cell and the overall charge of each series of cells, making sure the battery works at an optimal level.
Page 45 Batteries that fall below a certain level of voltage no longer work on their own, meaning they cannot be charged and must be taken to an Official Service Centre. MU_S02 LS_EN - S02 LS User Manual (V002) Page 45 of 62...
Page 46: Temperature
To get as precise a reading as possible for the state of charge (SoC, in %) , make sure that the battery is charged up to 100% of its capacity (at least after 3 or 4 partial charging processes). MU_S02 LS_EN - S02 LS User Manual (V002) Page 46 of 62...
Page 47: Range
• If possible, use the internal charging system and try not to use quick charging systems. MU_S02 LS_EN - S02 LS User Manual (V002) Page 47 of 62 Copyright© SILENCE Urban Ecomobility...
Page 48: Safety Information Regarding The Battery
THE VEHICLE CANNOT EXPLODE, SO THERE IS NO PROBLEM IN TRANSPORTING IT TO A SAFE LOCATION QUALIFIED AUTHORISED PERSONNEL YOU MUST READ THE WORKSHOP MANUAL BEFORE REPAIRING OR REPLACING THE BATTERY. MU_S02 LS_EN - S02 LS User Manual (V002) Page 48 of 62 Copyright© SILENCE Urban Ecomobility...
Page 49 Water if the scooter/battery is not connected to the mains or near other batteries. Specific hazards: cells overheating due to external heat sources or improper use. MU_S02 LS_EN - S02 LS User Manual (V002) Page 49 of 62 Copyright© SILENCE Urban Ecomobility...
Page 50: Disposal And Recycling
1) Recycling the battery pack S02 LS battery packs that have reached the end of their service life must be disposed of in compliance with the applicable regulations and always respecting the environment. The Law prohibits disposing of battery packs in domestic waste containers. It must be deposited at an authorised SILENCE Service Centre to ensure it is recycled properly, reducing its environmental impact.
Page 51: Maintenance Schedule
DISCLAIMERS These instructions were drafted for owners that will only use the S02 LS in urban areas. If you use it for a purpose other than that for which it was intended or constantly drive at a high speed or in overly damp or dusty conditions, you will have to service the scooter more often. Always read the instructions before starting and make sure you have all the materials you need and a clear idea of what you are going to do.
Page 52: Operations And Frequency
When you dry your scooter, always use a clean and smooth cloth. Dirty or rough cloths can scratch the flat, shiny surfaces and clean and smooth ones will reduce scratching. Never use hard cloths or sponges. MU_S02 LS_EN - S02 LS User Manual (V002) Page 52 of 62...
Page 53: Storage
Replace any parts that don’t work properly or have been damaged before driving. When the speedometer lights do not work properly, they start flashing more quickly to indicate that there is some sort of problem. MU_S02 LS_EN - S02 LS User Manual (V002) Page 53 of 62...
Page 54 Levels should always be checked and the fluid must be changed every 2 years. If there is not enough, add more DOT4 brake fluid. MU_S02 LS_EN - S02 LS User Manual (V002) Page 54 of 62 Copyright© SILENCE Urban Ecomobility...
Page 55 After the “D” icon lights up (scooter ready to drive), make sure that the braking system is working properly: squeeze the left and right brake levers at the same time to make sure there is resistance to the pressure on both. MU_S02 LS_EN - S02 LS User Manual (V002) Page 55 of 62...
Page 56 Rotate the adjustment device forwards or backwards to adjust the position of the brake levers. WARNING The brake lever adjustments only affect the lever position and have no effect on the braking power or range. MU_S02 LS_EN - S02 LS User Manual (V002) Page 56 of 62 Copyright© SILENCE Urban Ecomobility...
Page 57: Troubleshooting
All of our scooters are examined carefully before they are sent to our distributor. Incidents may appear after the scooter is inspected. The following table offers guidelines for identifying the problem and, if possible, repairing it yourself. If you cannot solve the problem, take the scooter to the SILENCE Official Service Centre, so it can be inspected and repaired if needed.
Page 58: Vehicle And Battery Warranty
This document is the basis for processing any warranty claims (warranty claims cannot be processed if the documents are not filled in properly or are incomplete): VIN (Vehicle Identification Number) …………………………………….. Date of delivery Full name……………………………………………………………………………………………. Address………………………………………………………………………………………………. City/Town……………………………………………………………………………………………. Postcode…………………………………………………………………………………………….. Distributor number Country……………………………………………………………………………………………… Telephone / Mobile phone………………………………………………………………… e-mail………………………………………………………………………………………………… MU_S02 LS_EN - S02 LS User Manual (V002) Page 58 of 62 Copyright© SILENCE Urban Ecomobility...
Page 59: Warranty Terms And Conditions (Grounds For Voiding The Warranty)
The battery must be charged fully once every 30 days to ensure the validity of the warranty. TECHNICAL NOTICE: Silence vehicles feature an internal communication bus (CAN bus), which is used by all electronic devices to communicate and ensure proper functioning of the vehicle: Electronic Control Unit (ECU), Battery Management System (BMS), Motor Control Unit (MCU) Telematics Control Unit (TCU), among others.
Page 60: Inspection: Scooter And Battery
3) Inspection: Scooter and battery Each S02 LS must pass a series of regular inspections, based on the kilometres travelled or at least once a year (if the scooter has not travelled the kilometres necessary to require an inspection within a year). The same is true for the battery packs (be), which have their own inspection intervals. For batteries purchased with the scooter, the inspections will be the same as for the scooter and must be passed at the same time.
Page 61 S02 LS inspection log (both scooter and battery): ODOMETER OFFICIAL SERVICE ODOMETER OFFICIAL SERVICE INSPECTION No. DATE INSPECTION No. DATE READING SIGNATURE READING SIGNATURE NUMBER PLATE ../../..INSPECTION INFO: ../../.....km 1st INSPECTION +3 months ↓ NEXT INSPECTION +1 year ↓...

SILENCE S02 LS User Manual

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