On the other hand, the Connected variant, in addition to sharing the features of the Standard variant, also has a TCU device that, thanks to the “My Silence” application, allows you to link the scooter to your smartphone, being able to control it at all times and even share it with whoever you want.
Furthermore, at the following link you will find answers to some questions you may have (FAQs): SUPPORT. You can also scan this QR code: OFFICIAL SERVICES NETWORK If you need additional support, you can always contact a SILENCE Official Service Centre. You may find the map with our service network under the link OFFICIAL SERVICE CENTRES or by scanning the QR code.
The most important recommendations are set out below: Use and maintenance SILENCE S01 is an urban scooter designed to be used only on roads, carrying at most the driver and one passenger. It is also important to respect the maximum load indicated in the "Carrying loads" section.
Accessories and modifications We recommend using only original SILENCE accessories, as they have been designed and tested to ensure they work properly with this model of scooter. If you use other accessories or modify them in any way, you must make sure they are installed and chosen properly, so that they: - Do not reduce the turning angle of the handlebar or interfere with the use of any of the controls.
Battery pack (“be”) The SILENCE S01 model has an innovative removable battery pack with a handle and wheels so it can be transported like a trolley, called “be”. This means you can charge it on the scooter or wherever you want, simply by taking the battery to a power source.
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Speedometer In the middle on the right (under the SILENCE logo), the scooter’s current speed is shown. It can be set to kilometres per hour or miles per hour.
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Exactly the same as TRIP1. Press INFO once to show ODO again. Other messages The bottom of the display shows other messages, such as warnings (scooter charging, side stand out, etc.), or operating errors (which start with “0x…”). If the latter appear, please contact your SILENCE Official Service Centre Buttons...
“READY” appears on the speedometer and the green drive light (D) comes on. In this position, the key cannot be removed. In addition to the key, the LS, Connected and Plus versions can be switched on via the “My Silence” app, which allows the scooter to be shared without the need for a physical key (although the handlebar must not be blocked).
The seat is opened 1) with the scooter’s key (see “Seat opening” section). In the S01+, it can also be done by 2) braking with both levers, with the scooter turned on and the side stand deployed or 3) via the “My Silence” app. To close it, lower it and press on the seat until it is locked. Make sure it is locked before you start driving.
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The vehicle is designed to be driven in CITY and ECO mode, without causing any critical element to overheat. If the vehicle is continuously used in SPORT mode (LS, Connected, Standard and Plus variants), the battery pack (BP) could overheat; for this reason, SILENCE has developed a system that optimises the vehicle’s consumption and power to modify its performance while in use and avoid this type of problem.
“My Silence” app (only for connected versions) If there is one thing that characterises the S01 LS, S01 Connected and S01+, it is the possibility of linking it to your smartphone through the “My Silence” mobile application. The app allows you to be connected to your scooter from anywhere, being able to share it with whoever you want in complete safety.
Avoid all contact with water. If there is any indication or you suspect the battery pack has been used improperly or has fallen, do not plug it in. Call a SILENCE Official Service Centre, as this could be LIFE THREATENING.
BATTERY PACK Components The SILENCE S01 model has an innovative removable battery pack which, in addition to its basic internal systems, also has the following elements: Trolley-type removal system This system includes an extendable handle, two wheels and a support base (to use on flat, horizontal surfaces). To learn more about how to remove it from the scooter, see the “Removing the battery”...
Energy IN: On the one hand, you will find the power to charge the battery pack, which at SILENCE we call “Energy IN”. You can charge your battery directly from the mains with a normal socket, or find a charged pack at one of our Battery Swapping Stations (BSS).
Everything that requires electricity to run can be powered thanks to the inverter that SILENCE has developed for you. Thanks to its backpack design, the NOMAD is portable (as is your removable battery), allowing you to use both wherever you are.
Battery Management System (BMS) This battery has a BMS (Battery Management System), which controls parameters such as temperature and voltage. It was developed by the SILENCE R&D team and plays a very important role in balancing the charge between the different cells, making sure the battery works at an optimal level.
Recycling the scooter When you need to dispose of your SILENCE scooter, you must do so according to the applicable regulations and always respecting the environment. For more information about recycling and disposal of your scooter, please contact an authorised SILENCE Service Centre, which will provide you with the guidelines for proper disposal of the scooter and all of its components at the end of its service life.
When carrying out maintenance work, always take your scooter to a SILENCE Official Service Centre, as they know your scooter best and have the right tools to diagnose and repair it.
All of our scooters are examined carefully before they are sent to our dealer. Incidents may appear even after the scooter is inspected. The following table offers guidelines for identifying the problem and, if possible, repairing it yourself. If you cannot solve the problem, take the scooter to the SILENCE Official Service Centre, so it can be inspected and repaired if needed.
The battery must be charged fully once every 30 days to ensure the validity of the warranty. TECHNICAL NOTICE: Silence vehicles feature an internal communication bus (CAN bus), which is used by all electronic devices to communicate and ensure proper functioning of the vehicle: Electronic Control Unit (ECU), Battery Management System (BMS), Motor Control Unit (MCU), Telematics Control Unit (TCU), among others.
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