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USER MANUAL
MY23
S01 LS
S01 BASIC
S01 STANDARD
S01 CONNECTED
S01+
(V003)
Variant shown: S01+
- 18/08/2024-

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Summary of Contents for SILENCE S01 LS 2023

  • Page 1 USER MANUAL MY23 S01 LS S01 BASIC S01 STANDARD S01 CONNECTED S01+ (V003) Variant shown: S01+ - 18/08/2024-...
  • Page 2: Hello Silencer

    On the other hand, the Connected variant, in addition to sharing the features of the Standard variant, also has a TCU device that, thanks to the “My Silence” application, allows you to link the scooter to your smartphone, being able to control it at all times and even share it with whoever you want.
  • Page 3: About This Manual

    Furthermore, at the following link you will find answers to some questions you may have (FAQs): SUPPORT. You can also scan this QR code: OFFICIAL SERVICES NETWORK If you need additional support, you can always contact a SILENCE Official Service Centre. You may find the map with our service network under the link OFFICIAL SERVICE CENTRES or by scanning the QR code.
  • Page 4: Table Of Contents

    11) Accessories .................................................. 35 DRIVING MODES ................................................36 “M ” ) ....................................... 39 ILENCE ONLY FOR CONNECTED VERSIONS TECHNICAL SPECIFICATIONS ............................................40 Scooter specifications (structure + motor)........................................40 MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 4 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 5 VEHICLE AND BATTERY WARRANTY ..........................................63 Delivery to buyer ................................................. 63 Warranty terms and conditions (grounds for voiding the warranty) ................................64 Inspection: Scooter and Battery ..........................................65 MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 5 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 6: Safety

    The most important recommendations are set out below: Use and maintenance SILENCE S01 is an urban scooter designed to be used only on roads, carrying at most the driver and one passenger. It is also important to respect the maximum load indicated in the "Carrying loads" section.
  • Page 7: Clothing And Protection Elements

    These should be form-fitting and the right size, and we recommend they have reflector strips. These recommendations also apply to any passenger. Wear snug-fitting footwear, with a low heel and protect your ankles MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 7 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 8: Carrying Loads

    Accessories and modifications We recommend using only original SILENCE accessories, as they have been designed and tested to ensure they work properly with this model of scooter. If you use other accessories or modify them in any way, you must make sure they are installed and chosen properly, so that they: - Do not reduce the turning angle of the handlebar or interfere with the use of any of the controls.
  • Page 9: Vehicle Identification

    This scooter has a second label with the chassis and homologation number, among other information. This label is found on the front part of the battery compartment: MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 9 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 10: Basic Components And Functioning

    Tail light and rear indicator lights indicator lights Rear fender Front fork Rear shock absorber Front fender Front wheel Rear wheel (motor) Side Battery Centre stand stand MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 10 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 11: Battery Pack ("Be")

    Battery pack (“be”) The SILENCE S01 model has an innovative removable battery pack with a handle and wheels so it can be transported like a trolley, called “be”. This means you can charge it on the scooter or wherever you want, simply by taking the battery to a power source.
  • Page 12: Dashboard

    The dashboard provides you with all of the information you need about the scooter in order to drive it. It features an LCD screen, 2 buttons (“SET” and “INFO”) and 10 warning lights, which are explained below. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 12 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 13 The top of the display shows the battery's state of charge (SoC). This is shown as a percentage, so when the battery is completely discharged it will read 0 % and when it is fully charged it will show 100 %. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 13 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 14 Change Unit System section). It shows both positive and negative temperatures. Current time Just below that, the current time is displayed (battery data). The time can be shown using the 12-hour or 24-hour clock system. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 14 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 15 Speedometer In the middle on the right (under the SILENCE logo), the scooter’s current speed is shown. It can be set to kilometres per hour or miles per hour.
  • Page 16 Holding down the INFO button you can switch between: - KM/MI: kilometres/miles travelled. - AVG: average speed for these kilometres/miles (in km/h or mph). Press INFO once to display: ↓ MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 16 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 17 Exactly the same as TRIP1. Press INFO once to show ODO again. Other messages The bottom of the display shows other messages, such as warnings (scooter charging, side stand out, etc.), or operating errors (which start with “0x…”). If the latter appear, please contact your SILENCE Official Service Centre Buttons...
  • Page 18 Change screen brightness In ODO, press SET (press once): you can adjust the backlight brightness of the screen with 5 levels. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 18 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 19 (flash), 110 °C (on). Inverter: 70 °C (flash), 75 °C (on). Battery: 50 °C (flash), 60 °C (on)/5 °C (flash), -10 °C (on) Charge light. It remains on when connected to the mains. Right indicator light. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 19 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 20: Vehicle Control And Driving Elements

    Combined brake Hazard lights switch Lights switch MODE Throttle Indicator lights switch INFO Horn Ignition Power outlet - USB (not available in S01 Basic) Carry hook MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 20 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 21 The regenerative brake is also applied, to a lesser extent, when you stop accelerating (depending on the selected mode). MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 21 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 22 Position 2 (switch -> remains in position 2, top): HIGH BEAMS come on. In any case, when the high beams are on, the following blue light will come on in the dashboard: MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 22 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 23 The following warning light will come on in the dashboard and make an intermittent beeping sound: Use it carefully, especially the first time. This helps you to manoeuvre for parking or to get out of a parking spot in reverse gear. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 23 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 24 To do so, switch them on with the key in and then remove it. After they have been switched off, they can’t be switched on again without putting the key back in. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 24 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 25 Switching off the scooter: (new for MY23) it is possible to switch off the vehicle without the key and without having to access the app again, simply by folding out the side stand and pressing the MODE button for at least 3 seconds. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 25 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 26: Ignition

    “READY” appears on the speedometer and the green drive light (D) comes on. In this position, the key cannot be removed. In addition to the key, the LS, Connected and Plus versions can be switched on via the “My Silence” app, which allows the scooter to be shared without the need for a physical key (although the handlebar must not be blocked).
  • Page 27: Lighting

    A LED module is situated on the rear of the scooter, which groups the rear side, braking and indicator lights. License plate light Under the rear reflector is the LED module that illuminates the license plate. License plate light MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 27 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 28 (if take the scooter to your nearest you are looking at the scooter’s SILENCE Official Service Centre. headlight). MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 28 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 29: Seat - Compartment Under The Seat

    The seat is opened 1) with the scooter’s key (see “Seat opening” section). In the S01+, it can also be done by 2) braking with both levers, with the scooter turned on and the side stand deployed or 3) via the “My Silence” app. To close it, lower it and press on the seat until it is locked. Make sure it is locked before you start driving.
  • Page 30 (check before driving). Otherwise, there is a risk of falling on your feet, resulting in personal injury. RISK OF ENTRAPMENT OF HANDS: • DO NOT try to deploy the landing gear by hand or reach under the battery under any circumstances. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 30 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 31 When the battery does not make proper contact with the scooter, the information "BATT OUT" appears on the dashboard (once properly connected, the usual information will be displayed): MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 31 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 32 The goal is to protect it while it is disconnected: ATTENTION: do not put the protective cap on while the scooter is plugged in and never get the connector wet (even with the cap on). MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 32 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 33 - F2 (Orange): 5A fuse protecting the power source for lights, horn, etc. (DC/DC 12V output). - F3 (Grey): 2A fuse protecting the DC/DC converter (DC/DC 60V input). - F4 (Grey): 2A fuse protecting the Inverter (MCU). MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 33 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 34: Suspensions

    (H) and counterclockwise to soften (S). *In any case, the regulation of the preload, carried out by any of these systems, must be done at a SILENCE Official Service Centre. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 34 of 67 Copyright©...
  • Page 35: Stands

    There is a wide range of accessories available to customise your S01, according to your needs: high windshield, load carrying accessories such as top cases, smartphone holder, etc. Check the official website for more information. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 35 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 36: Driving Modes

    55 km/h. In the S01 Basic variant, as it only has ECO and CITY modes, the sequence is simply: C-E-C-E-C-… MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 36 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 37 Tmot < 105 °C Tinv < 70 °C …where SoC refers to the battery charge level and the Ts to the battery, motor or inverter temperatures, respectively. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 37 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 38 The vehicle is designed to be driven in CITY and ECO mode, without causing any critical element to overheat. If the vehicle is continuously used in SPORT mode (LS, Connected, Standard and Plus variants), the battery pack (BP) could overheat; for this reason, SILENCE has developed a system that optimises the vehicle’s consumption and power to modify its performance while in use and avoid this type of problem.
  • Page 39: My Silence" App (Only For Connected Versions)

    “My Silence” app (only for connected versions) If there is one thing that characterises the S01 LS, S01 Connected and S01+, it is the possibility of linking it to your smartphone through the “My Silence” mobile application. The app allows you to be connected to your scooter from anywhere, being able to share it with whoever you want in complete safety.
  • Page 40: Technical Specifications

    Disc (hydraulic, combined) + Regenerative Diameter Diameter FRONT SUSPENSION REAR SUSPENSION Type Conventional hydraulic telescopic fork (see Front fork) Type Hydraulic monoshock (see Rear monoshock absorber) Length Length MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 40 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 41 Environmental regulations Euro 5 Range Range Range Homologated nominal and peak power. In the case of the Basic variant, the power is electronically limited to 5 kW. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 41 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 42: Battery And Charger Specifications

    Avoid all contact with water. If there is any indication or you suspect the battery pack has been used improperly or has fallen, do not plug it in. Call a SILENCE Official Service Centre, as this could be LIFE THREATENING.
  • Page 43 12500W Power Onboard 90-240 VAC; 600 W Type of charger ~11 A Max. internal charger current 35 A Maximum charge current 7-9 h Standard charge time MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 43 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 44: Battery Pack

    BATTERY PACK Components The SILENCE S01 model has an innovative removable battery pack which, in addition to its basic internal systems, also has the following elements: Trolley-type removal system This system includes an extendable handle, two wheels and a support base (to use on flat, horizontal surfaces). To learn more about how to remove it from the scooter, see the “Removing the battery”...
  • Page 45 It will be all REDDISH with a WHITE light moving around the ring while it is still plugged trail moving around the ring while it is still plugged in. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 45 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 46: Energy

    Energy IN: On the one hand, you will find the power to charge the battery pack, which at SILENCE we call “Energy IN”. You can charge your battery directly from the mains with a normal socket, or find a charged pack at one of our Battery Swapping Stations (BSS).
  • Page 47: Exchanging Batteries

    Everything that requires electricity to run can be powered thanks to the inverter that SILENCE has developed for you. Thanks to its backpack design, the NOMAD is portable (as is your removable battery), allowing you to use both wherever you are.
  • Page 48: Battery Management System (Bms)

    Battery Management System (BMS) This battery has a BMS (Battery Management System), which controls parameters such as temperature and voltage. It was developed by the SILENCE R&D team and plays a very important role in balancing the charge between the different cells, making sure the battery works at an optimal level.
  • Page 49 Batteries that fall below a certain level of voltage no longer work on their own, meaning they cannot be charged and must be taken to an Official Service Centre. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 49 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 50: Temperature

    To get as precise a reading as possible for the state of charge (SoC, in %), make sure that the battery is charged up to 100 % of its capacity (at least after 3 or 4 partial charging processes). MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 50 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 51: Range

    Keep the battery away from mobile elements, such as vehicles or doors, preventing anything from possibly hitting it. • Keep the battery at a safe distance from other things such as tables, cabinets, chairs and shelves. • Regularly monitor the battery while charging. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 51 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 52: 10) Best Practices To Ensure Correct Battery Maintenance

    Rated capacity will vary by 4% per year, power and resistance by 2% per year. Rated capacity will vary by 2% every 100 cycles, power and resistance by 1% every 100 cycles. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 52 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 53: 11) Safety Information Regarding The Battery

    THE VEHICLE CANNOT EXPLODE, SO THERE IS NO PROBLEM IN TRANSPORTING IT TO A SAFE LOCATION. QUALIFIED AUTHORISED STAFF YOU MUST READ THE SERVICE MANUAL BEFORE REPAIRING OR REPLACING THE BATTERY. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 53 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 54 Water if the scooter/battery is not connected to the mains or near other batteries. Specific hazards: cells overheating due to external heat sources or improper use. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 54 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 55: Disposal And Recycling

    Recycling the scooter When you need to dispose of your SILENCE scooter, you must do so according to the applicable regulations and always respecting the environment. For more information about recycling and disposal of your scooter, please contact an authorised SILENCE Service Centre, which will provide you with the guidelines for proper disposal of the scooter and all of its components at the end of its service life.
  • Page 56: Maintenance Schedule

    When carrying out maintenance work, always take your scooter to a SILENCE Official Service Centre, as they know your scooter best and have the right tools to diagnose and repair it.
  • Page 57: Operations And Frequency

    When you dry your scooter, always use a clean and smooth cloth. Dirty or rough cloths can scratch the flat, shiny surfaces, while clean and smooth ones will reduce scratching. Never use hard cloths or sponges. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 57 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 58: Storage

    Replace any parts that don’t work properly or have been damaged before driving. When the speedometer lights do not work properly, they start flashing more quickly to indicate that there is some sort of problem. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 58 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 59 Levels should always be checked and the fluid must be changed every 2 years. If there is not enough, add more DOT4 brake fluid. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 59 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 60 Before the “D” icon lights up (scooter ready to drive), make sure that the braking system is working properly: squeeze the left and right brake levers at the same time to make sure there is resistance to the pressure on both. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 60 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 61 Battery anchoring Check the correct fastening of the battery, verifying that when pulling it firmly it does not come out of the scooter. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 61 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 62: Troubleshooting

    All of our scooters are examined carefully before they are sent to our dealer. Incidents may appear even after the scooter is inspected. The following table offers guidelines for identifying the problem and, if possible, repairing it yourself. If you cannot solve the problem, take the scooter to the SILENCE Official Service Centre, so it can be inspected and repaired if needed.
  • Page 63: Vehicle And Battery Warranty

    This document is the basis for processing any warranty claims (warranty claims cannot be processed if the documents are not filled in properly or are incomplete): VIN (Vehicle Identification Number) …………………………………….. Date of Delivery Full name……………………………………………………………………………………………. Address………………………………………………………………………………………………. City/Town……………………………………………………………………………………………. Postcode…………………………………………………………………………………………….. Dealer Number Country……………………………………………………………………………………………… Telephone / Mobile phone………………………………………………………………… e-mail………………………………………………………………………………………………… MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 63 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 64: Warranty Terms And Conditions (Grounds For Voiding The Warranty)

    The battery must be charged fully once every 30 days to ensure the validity of the warranty. TECHNICAL NOTICE: Silence vehicles feature an internal communication bus (CAN bus), which is used by all electronic devices to communicate and ensure proper functioning of the vehicle: Electronic Control Unit (ECU), Battery Management System (BMS), Motor Control Unit (MCU), Telematics Control Unit (TCU), among others.
  • Page 65: Inspection: Scooter And Battery

    3 months after purchase). Information on what to inspect is provided in the corresponding manuals/maintenance schedules for the scooter and the battery, which are available to SILENCE Official Service Centres. MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 65 of 67 Copyright©...
  • Page 66 INSPECTION INFO: ../../.....km +1 year ↓ +5,000 km ↓ NEXT INSPECTION BEFORE: ../../.....km must be greater than ↓ must be greater than ↓ ......... MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 66 of 67 Copyright© SILENCE Urban Ecomobility...
  • Page 67 MU_S01 MY23_ENG -User Manual S01 MY23(V003) Page 67 of 67 Copyright© SILENCE Urban Ecomobility...

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