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MY22
USER MANUAL
(V002)
Copyright© SILENCE Urban Ecomobility
27/09/2021

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Summary of Contents for SILENCE S01 MY22

  • Page 1 MY22 USER MANUAL (V002) Copyright© SILENCE Urban Ecomobility 27/09/2021...
  • Page 2: Hello Silencer

    The Connected variant has a maximum speed of 100 km/h and a range of around 133 km thanks to a 5.6 kWh battery. It also has a TCU device that, thanks to the “My Silence” app, allows you to link the motorcycle to your smartphone, being able to control it at any time and even share it with whoever you want. It also has a USB power socket, for charging your mobile phone, for example.
  • Page 3: About This Manual

    If you experience an incident with your S01, please refer to the “TROUBLESHOOTING” section first. In addition, if you have any doubts, click on the following link to read the FAQs: https://www.silence.eco/en/support/ If you need additional support, please contact a SILENCE Official Service Centre. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 3 of 64...
  • Page 4: Safety

    1) Use and maintenance SILENCE S01 is an urban scooter designed to be used only on roads, carrying at most the driver and one passenger. It is also important to respect the maximum load indicated in the "Carrying loads" section.
  • Page 5: Clothing And Protection

    These should be form-fitting and the right size, and we recommend they have reflector strips. These recommendations also apply to any passenger. Wear snug-fitting footwear, with a low heel and protect your ankles MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 5 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 6: Carrying Loads

    4) Accessories and modifications We recommend using only original SILENCE accessories, as they have been designed and tested to ensure they work properly with this model of scooter. If you use other accessories or modify them in any way, you must make sure they are installed and chosen properly, so that they: Do not reduce the turning angle of the handlebar or interfere with the use of any of the controls.
  • Page 7: Table Of Contents

    TECHNICAL SPECIFICATIONS ............................................38 Scooter specifications (chassis + motor) ......................................38 Battery and charger specifications ........................................40 BATTERY PACK ................................................42 Components ..............................................42 Energy ................................................44 MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 7 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 8 VEHICLE AND BATTERY WARRANTY ..........................................60 Delivery to buyer .............................................. 60 Warranty terms and conditions (grounds for voiding the warranty) ..............................61 Inspection: Scooter and battery ........................................62 MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 8 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 9: Vehicle Identification

    This scooter has a second label with the chassis and homologation number, among other information. This label is found on the front part of the battery compartment: MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 9 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 10: Basic Components And Functioning

    Tail light and rear indicator lights Headlight and front indicator lights Rear fender Front fender Rear wheel (motor) Front wheel Side Battery Centre stand stand MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 10 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 11: Battery Pack ("Be")

    1) Battery pack (“be”) The SILENCE S01 model has an innovative removable battery pack with a handle and wheels so it can be transported like a trolley, called “be”. This means you can charge it on the scooter or wherever you want, simply by taking the battery to a power source.
  • Page 12: Dashboard

    It features an LCD screen, 2 buttons (“SET” and “INFO”) and 10 hazard lights, which are explained below. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 12 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 13 The top of the display shows the battery's state of charge (SoC). This is shown as a percentage, so when the battery is completely discharged it will read 0% and when it is fully charged it will show 100%. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 13 of 64...
  • Page 14 Current time Just below that, the current time is displayed (battery data). The time can be shown using the 12-hour or 24-hour clock system. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 14 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 15 Speedometer In the middle on the right (under the SILENCE logo), the scooter’s current speed is shown. It can be set to kilometres per hour or miles per hour.
  • Page 16 Holding down the INFO button you can switch between: KM/MI: kilometres/miles travelled. AVG: average speed for these kilometres/miles (in km/h or mph). Press INFO once to display: MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 16 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 17 Exactly the same as TRIP1. Press INFO once to show ODO again. Other messages The bottom of the display shows other messages, such as warnings (scooter charging, side stand out, etc.), or operating errors (which start with “0x…”). If the latter appear, please contact your SILENCE Official Service Centre. b) Buttons...
  • Page 18 Press SET (hold down before and during the start of the scooter): this will switch you from the metric system (ºC, km/h, km) to imperial measurements (ºF, mph, mi), and vice versa. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 18 of 64...
  • Page 19 (int.), 110 ºC (fix.). Inverter: 70 ºC (int.), 75 ºC (fix.). Battery: 50 ºC (int.), 60 ºC (fix.) / 5 ºC (int.), -10 ºC (fix.) Charge light. Steady when connected to the mains. Right indicator light indicator. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 19 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 20: Vehicle Controls And Driving

    Brake Brake Warnings/Hazard switch Lights switch INFO Throttle Indicator lights switch MODE Horn Ignition Power socket - USB (only in S01 Connected) Carry hook MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 20 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 21 The regenerative brake is also applied when you stop accelerating (depending on the mode selected). MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 21 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 22 Position 2 (switch -> remains in position 2, top): HIGH BEAM comes on. When high beam is on, the following blue light will come on in the dashboard: MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 22 of 64...
  • Page 23 The following hazard light will come on in the dashboard and make an intermittent beeping sound: Use it carefully, especially the first time. This helps manoeuvre for parking or to get out of a parking spot in reverse gear. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 23 of 64...
  • Page 24 To do so, switch them on with the key in and then remove it. After they have been switched off, they can’t be switched on again without putting the key back in. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 24 of 64...
  • Page 25 / battery temperature to rise excessively, resulting in decreased performance or disconnecting the scooter. It features a regenerative brake. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 25 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 26 We can go directly from SPORT to CITY, but to go anyway to ECO we must drive at a speed lower than 55 km/h. ➔ In the S01 Basic variant, the sequence es simply: C-E-C-E-C-… MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 26 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 27 If the vehicle is used in SPORT mode continuously (Connected variant), the Battery Pack (BP) could overheat; For this reason, SILENCE has developed a system that optimizes the consumption and power of the vehicle to modify performance on the fly and avoid this type of problem.
  • Page 28: Ignition

    “READY” appears on the speedometer and the green drive light (D) comes on. In this position, the key cannot be removed. In addition to the key, the Connected version can be switched on via the “My Silence” app, which allows shared use without the need for a physical key.
  • Page 29: Lighting

    A LED module is situated on the rear of the scooter, which groups the rear side, braking and rear turn lights. d) License plate light Under the rear reflector is the LED module that illuminates the license plate. License plate light MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 29 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 30 (high and low beam), adjust it yourself, please take the turn the screw counter-clockwise scooter to your nearest SILENCE (facing the scooter headlight). Official Service Centre. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 30 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 31: Seat - Compartment Under The Seat

    The seat is opened 1) with the scooter's key (see section “Ignition”). In the S01 Connected, it can also be done by 2) braking with both levers, with the scooter turned on and the side stand deployed or 3) via the “My Silence” app. To close it, lower it and press on the seat until it is locked. Make sure it is locked before you start driving.
  • Page 32 When the battery does not make proper contact with the motorcycle, the information "BATT OUT" appears on the instrument panel (once properly connected, the usual information will be displayed): MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 32 of 64...
  • Page 33 Check that the rubber cover is always in place when driving, thus protecting the cylinder and preventing dirt from entering. Otherwise, it could become unusable. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 33 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 34 The goal is to protect it while it is disconnected: WARNING: do not put the protective cap on while the scooter is plugged in and never get the connector wet (even with the cap on). MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 34 of 64...
  • Page 35 F2 (Orange): 5A fuse protecting the power source for lights, horn, etc. (12 VDC/VDC socket). F3 (Grey): 2A fuse protecting the DC/DC converter (60 VDC/VDC inlet). F4 (Grey): 2A fuse protecting the inverter (MCU). MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 35 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 36: Stands

    There is a wide range of accessories available to customise your S01, according to your needs: high windshield, load carrying accessories such as top cases, smartphone support, etc. Check the official website for more information. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 36 of 64...
  • Page 37: App "M Y Silence " ( Only For Connected Version )

    If something characterizes the S01 Connected, it is the possibility of linking it to your smartphone through the “My Silence” mobile application. This allows you to be connected to your motorcycle from any point, being able to share it with whoever you want in complete safety.
  • Page 38: Scooter Specifications (Chassis + Motor)

    Disc (hydraulic, combined) + Regenerative Diameter Diameter FRONT SUSPENSION REAR SUSPENSION Type Conventional hydraulic telescopic fork Type Adjustable (in workshop) lateral hydraulic monoshock Travel Travel MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 38 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 39 S01 Basic (BP 4,1 kWh) S01 Connected (BP 5,6 kWh) Energy consumption Wh/km Energy consumption Wh/km Environmental regulations Euro 5 Environmental regulations Euro 5 Range Range MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 39 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 40: Battery And Charger Specifications

    Avoid all contact with water. If there is any indication or you suspect the battery pack has been used improperly or has fallen, do not plug it in. Call a SILENCE Official Service Centre, as this could be LIFE-THREATENING.
  • Page 41 160 A 280 A Charger type Onboard 90-240 VAC; 600 W Max. internal charger current 10,2 A Standard charge time 5-7 h 7-9 h MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 41 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 42: Battery Pack

    1) Components The SILENCE S01 model has an innovative removable battery pack which, in addition to its basic internal systems, also has the following elements: a) Trolley-type removal system This system includes an extendible handle, two wheels and a support base (to use on flat, horizontal surfaces). To learn more about how to remove it from the scooter, see the “Removing the battery”...
  • Page 43 When it reaches 100%, the ring will be all green with a blue light trail moving around the ring while it is plugged in. If the scooter ignition is on, the ring will not light up under any circumstances. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 43 of 64...
  • Page 44: Energy

    Now, you can also use it to power many other devices. Energy IN: On the one hand, you will find the power to charge the battery pack, which at SILENCE we call “Energy IN”. You can charge your battery in our quick charging cabinets or by plugging it directly into a normal socket ➔...
  • Page 45: Exchanging Batteries (Available Soon)

    You will soon be able to use the Battery Swapping Stations (BSS) to exchange batteries. You will be able to reserve a charged and available battery through the “My Silence” app, and exchange it for your battery with a low charge, wasting no time on charging batteries. Only for purchase with battery hire.
  • Page 46: Battery Management System (Bms)

    4) Battery management system (BMS) This battery has a BMS (Battery Management System), which controls parameters such as temperature and voltage. It was developed by the SILENCE R&D team and plays a very important role in balancing the charge between the different cells, making sure the battery works at an optimal level.
  • Page 47 Batteries that fall below a certain level of voltage no longer work on their own, meaning they cannot be charged and must be taken to an Official Service Centre. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 47 of 64...
  • Page 48: Temperature

    To get as precise a reading as possible for the state of charge (SoC, in %), make sure that the battery is charged up to 100% of its capacity (at least after 3 or 4 partial charging processes). MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 48 of 64...
  • Page 49: Range

    • If possible, use the internal charging system and try not to use quick chargers continuously. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 49 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 50: Safety Information Regarding The Battery

    THE VEHICLE CANNOT EXPLODE, SO THERE IS NO PROBLEM IN TRANSPORTING IT TO A SAFE LOCATION QUALIFIED AUTHORISED PERSONNEL YOU MUST READ THE WORKSHOP MANUAL BEFORE REPAIRING OR REPLACING THE BATTERY. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 50 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 51 Water if the scooter/battery is not connected to the mains or near other batteries. Specific hazards: cells overheating due to external heat sources or improper use. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 51 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 52: Disposal And Recycling

    2) Recycling the scooter When you need to dispose of your SILENCE scooter, you must do so according to the applicable regulations and always respecting the environment. For more information about recycling and disposal of your scooter, please contact an authorised SILENCE Service Centre, which will provide you with the guidelines for proper disposal of the scooter and all of its components at the end of its service life.
  • Page 53: Maintenance Schedule

    Always take your scooter to a SILENCE Official Service Centre, as they know your scooter best and have the right tools to diagnose and repair it. However, there are some things you can (and should) check yourself, such as tyre pressure, brake fluid level, etc.
  • Page 54: Operations And Frequency

    When you dry your scooter, always use a clean and smooth cloth. Dirty or rough cloths can scratch the flat, shiny surfaces and clean and smooth ones will reduce scratching. Never use hard cloths or sponges. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 54 of 64...
  • Page 55: Storage

    Replace any parts that don’t work properly or have been damaged before driving. When the speedometer lights do not work properly, they start flashing more quickly to indicate that there is some sort of problem. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 55 of 64...
  • Page 56 Levels should always be checked and the fluid must be changed every 2 years. If there is not enough, add more DOT4 brake fluid. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 56 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 57 Before the “D” icon lights up (scooter ready to drive), make sure that the braking system is working properly: squeeze the left and right brake levers at the same time to make sure there is resistance to the pressure on both. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 57 of 64...
  • Page 58 Battery anchoring Check the correct fastening of the battery, verifying that when pulling it firmly it does not come out of the motorcycle. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 58 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 59: Troubleshooting

    All of our scooters are examined carefully before they are sent to our distributor. Incidents may appear even after the scooter is inspected. The following table offers guidelines for identifying the problem and, if possible, repairing it yourself. If you cannot solve the problem, take the scooter to the SILENCE Official Service Centre, so it can be inspected and repaired if needed.
  • Page 60: Vehicle And Battery Warranty

    This document is the basis for processing any warranty claims (warranty claims cannot be processed if the documents are not filled in properly or are incomplete): VIN (Vehicle Identification Number) …………………………………….. Date of delivery Full name……………………………………………………………………………………………. Address………………………………………………………………………………………………. City/Town……………………………………………………………………………………………. Postcode…………………………………………………………………………………………….. Distributor number Country……………………………………………………………………………………………… Telephone / Mobile phone………………………………………………………………… e-mail………………………………………………………………………………………………… MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 60 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 61: Warranty Terms And Conditions (Grounds For Voiding The Warranty)

    The battery must be charged fully once every 30 days to ensure the validity of the warranty. TECHNICAL NOTICE: Silence vehicles feature an internal communication bus (CAN bus), which is used by all electronic devices to communicate and ensure proper functioning of the vehicle: Electronic Control Unit (ECU), Battery Management System (BMS), Motor Control Unit (MCU) Telematics Control Unit (TCU), among others.
  • Page 62: Inspection: Scooter And Battery

    3 months after purchase). Information on what to inspect is provided in the corresponding manual/maintenance schedules for the scooter and the battery, which are available to SILENCE Official Service Centres. MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 62 of 64 Copyright©...
  • Page 63 ../../.....km +1 year ↓ +5,000 km ↓ NEXT INSPECTION BEFORE: ../../.....km must be greater than ↓ must be greater than ↓ ......... MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 63 of 64 Copyright© SILENCE Urban Ecomobility...
  • Page 64 MU_S01 MY22_ENG - User Manual S01 MY22 (V002) Page 64 of 64 Copyright© SILENCE Urban Ecomobility...

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