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Maintenance
Service
and
Trouble
Shooting
Trouble Shooting
Power cut
If the internal temperature of the Freezer compartment is -18℃ or less when the power returns,
your food is safe. The food in your Freezer will remain frozen for approx 16 hours with the door
closed. Do not open the Freezer door more than necessary.
The Freezer is exceptionally cold
You may have accidentally adjusted the thermostat control dial to a higher position.
The Freezer is exceptionally warm
The compressor may not be working. Turn the thermostat control dial to the maximum setting
and wait a few minutes. If there is no humming noise, it is not working. Contact the local store
where your purchase was made.
The Freezer is not working
Check it is plugged in and switched on. Check that the fuse in the plug has not blown. Plug
In another appliance, such as a lamp, to see if the socket is working. The Freezer should be placed
in a well ventilated room with an ambient temperature of between 16℃and 38℃. Leave the
Freezer for 30 minutes.
Condensation appears on the outside of the Freezer
This may be due to a change in the room temperature. Wipe off any residue of moisture. If the
problem continues contact the local store where your purchase was made.
Noises inside the Freezer
If you have not owned a Freezer before, you may notice that it makes some rather unusual noises.
Most noises are perfectly normal; however you should be aware of them!
GURGLING, WHOOSHING
These noises are caused by the circulation of the refrigerant liquid in the cooling system. It has
become more pronounced since the introduction of CFC free gases. This is not a fault and will not
affect the performance of your Freezer.
HUMMING, PURRING OR PULSATING
This is the compressor motor working, as it pumps the refrigerant around the system.
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