Common Linux Problems - Xerox B210 User Manual

Common Linux Problems

Symptoms
The printer does not print.
The printer does not print whole pages,
and output is printed on half the page.
Error message "Cannot open port device
file" displays when printing a document.
Note: Refer to the Linux User Guide supplied with your computer for further information on Linux
error messages.
Solutions
• Check if the print driver is installed on your system.
• Make sure that your printer is displayed in the Printers list. If
not, open the Add new printer wizard to set up your printer.
• Check if the printer is started. Open the Printers configuration
window and select your printer from the printer list. Look at the
description in the Selected printer pane. If its status contains
Stopped, press the Start button. Normal operation of the
printer should be restored. The "stopped" status might be
activated if problems in printing occurred.
• Check if your application has a special print option such as
"-oraw". If "-oraw" is specified in the command line parameter,
then remove it to print properly. For Gimp front-end, select the
"print" -> "Setup printer" and edit command line parameters in
the command item.
It is a known problem that occurs on version 8.51 or earlier of
Ghostscript, 64-bit Linux OS.The problem is solved in AFPL
Ghostscript v. 8.52 or above. Download the latest version of AFPL
Ghostscript from http://sourceforge.net/projects/ghostscript/ and
install it to solve this problem.
Avoid changing print job parameters while a print job is in
progress. Known versions of CUPS server break the print job
whenever print options are changed and then try to restart the job
from the beginning. Since Unified Linux Driver locks the port while
printing, the abrupt termination of the driver keeps the port locked
and unavailable for subsequent Print jobs. If this situation occurs,
try to release the port by selecting Release port in Port
configuration window.
Printing Problems
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Xerox B210 Printer
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User Guide