If You Need Assistance; If Yoj Need Service; If Yo.1 Have A Problem - Whirlpool EV20VS Use And Care Manual

If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
Performance problems often result from little things
You can find and fix Yourself without tools of any kind.
if electricity goes off:
Learn how long power will be off by calling the
power company.
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If service is to be interrupted 24 hours or less,
keep freezer closed. Most food will stay frozen.
If service is to be interrupted longer than 24
hours, do this:
1.
2.
3.
Remove all frozen food and store in a frozen
food locker. Or...
Place dry ice on top of food, using as large
pieces as possible. Protect your hands with
gloves when using dry ice.
If neither food locker storage or dry ice is
available, use or can perishable food at
once.
The length of time food will stay frozen depends
on several factors. For instance: a full freezer
will remain cold longer than a freezer only par-
tially filled. And a freezer full of meat will stay
cold longer than a freezer filled with baked
goods. Also, if the food still contains ice crystals,
it may be safely refrozen, although the quality
and flavor may be affected. Use this food as
soon as convenient. If the condition of the food
is poor or is in any way questionable, it is wise
to dispose of it.
if freezer stops runnlng:
Check to see if power cord is plugged into the
outlet.
Check fuse box or circuit breaker.
Check electric company for a power failure.
Be sure COLD CONTROL is turned on.
if compressor seems to run too long:
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Check to see that condenser, located on back
of freezer, is free of dust and lint.
l
On hot summer days or if room is hot, compres-
sor will run longer to provide correct amount of
cooling.
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If large amounts of unfrozen food have been
put into the freezer, compressor will run longer.
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Check to see that there is enough air circula-
tion space above and in back of freezer.
2. If you need assistance ". . .
Call Whirlpool COOL-LINE R service assis-
tance telephone number. Dial free from:
Contlnentai
U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . (800) 253-l 121
and talk with one of our trained Consultants. The
Consultc.lnt can instruct you in how to obtain satisfac-
tory op6.ration from your appliance or, if service is
necessa'y, recommend a qualified service com-
pany in '#our area.
3. lf you need service"'. . .
Whirlpool has a na-
tionwlde network of
franchised TECH-CARE y
Service Companies
TECH-CARE servtce
1 technlclans are trained
to fulfill the product
..,..anty and provide
FRANkHlSEiiS-ERVICE
after-warranty service,
anywhere In the United
States To locate
TECH-0 RE service in your area, call our COOL-LINE
service c:ssistance telephone number [see Step 2) or
look in yc ur telephone drrectory Yellow Pages under
APPLIANCE'~-HOUSEHOLO-
ELECTRICAL APPLIANCES-
MAJOR-!IERVICE 8 REPAIR
MAJOR-REPAIRING 8 PARTS
WHIRLPOOLP 'PLIANCES
OR
WHIRLPOOLAPPLIANCE~
FRANCHISE TECH-CARE SERVICE
FRANCHISED TECwCARE SERVICE
s, YIIC'I- ~'O.ll,'.\.V,E\
.SEI?\',( b roll,'., LIE\
XYL SERVICE :l
XYL SERVICE CO
123 Maple
939 9399
123 Maple
339 9993
OR
WASHING MACHINES, DRYERS
8 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISED TECH~CARE SERVICE
SBH\ l('E ~'Olli':\ V,FS
XYZ SERVICE CO
123 Maple 333 3393
4. If you have a problem"'. . .
Call 08 jr COOL-LINE service assistance telephone
number I see Step 2) and talk with one of our Consul-
tants. or f you prefer, write to
Mr Rol jeri F Gunts, Vice President
Whtrlp .?ol Corporation
Admtr strative Center
2000 1. j-33
North
Bentor Harbor, Ml 49022
-If you Illust call or write, please provide. model
number, serlal number, date of purchase, and a
complettt description of the problem. This Informa-
tion is n::!eded in order to better respond to your
request 1 or asststance.
0
FSP
R
FSP IS o registered trademark of Whirlpool
Corporot~on for quolIiy parls Look for lhls symbol
of quality whenever Vou need o replacement parl
for your WhIrlpool oppl~once FSP replacement
parts will fit rIghi and work right because they are
made to the some exacting specificotlons used
to build every new WhIrlpool app~~once
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