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If you need service or assistance, we suggest
you follow these four stteps:
I. Before calling for assistance.,..
Performance
problems
often
result from little
things you can find and fix yourself
without
tools
of any kind.
1. If dlshwasher
won't run, or stops during
cycle:
l
Is door tightly
closed
and securely
latched?
l
Has cycle
been
correctly
set (and
Control
Knob pulled
out)?
l
Is water turned
on?
l
Has house
fuse blown
or circuit
breaker
tripped?
l
Is the
power
cord
plugged
in (if so
equipped)?
l
Has electrical
power
been
interrupted?
l
If motor has stopped
because
of overload,
it will automatically
reset itself within
a few
minutes.
If motor
does
not start,
call
for
service.
l
Are you using
the POTS & PANS Cycle
or
HI-TEMP WASHING Option?
Is the dishwasher
waiting
for water to heat?
2. If water
remains
in the dishwasher:
l
Has the cycle
completed?
l
Is drain air gap clogged?
(DU5000XLonly.)
3. If detergent
remains
in the covered
deter-
gent cup:
l
Is the bottom
rack in backwards?
[The rack
bumpers
should
be at the front.]
l
Is the dishwasher
detergent
fresh and
dry
without
lumps?
l
Is the cycle
completed?
4. If you
hear
grlndlng,
grating,
crunching,
buzzing
sounds:
l
A hard object
has probably
entered
the
POWERCLEAN
Module.Thesoundshould
stop when the object
is ground
up.
2. If you need assistance*...
Call
Whirlpool
COOL-LINE
' service
assis-
tance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . .-. . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain
sat-
isfactory
operation
from your appliance
or, if ser-
vice is necessary,
recommend
a qualified
service
company
in your area.
3. If you need service*...
Whirlpool
has a na-
tionwide
network
of
anywhere
in
the
United States, To locate
TECH-CARE service
in your
area, call our COOL-LINE service
assistance
tele-
phone
number
(see Step 2) or look in your tele-
phone
directory
Yellow
Pages under:
APPLIANCES-HOUSEHOLO-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
6 REPAIR
MAJOR-REPAIRING
h PARTS
WHlRLPOOLAPPLlANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH
CARESERVICE
FRANCHISEDTECHKARESERVICE
SERVI('E
('0MPA.VIE.S
SERVICE
COMPA.VIES
XYZSERVICECO
XYZSERVICECO
123 Maple
999~9999
123 Maple
999-9999
OR
WASHING
MACHINES,
DRYERS
6 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
,SERI'I('E
('0Mf'A'A.YIE.S
XYLSERVICECO
123 Maple
999 9999
0
FSP is a registered
trademark
of Whirlpool
Corporation
for
FSP
quality
parts.
look
for this
symbol
of quality
whenever
I
you
need
a replacement
part
tor your
Whirlpool
appliance.
FSP replacement
parts
will
fit right
ond
work
right,
because
they
are
made
to the
same
exacting
specifications
used
to build
every
new
Whirlpool
applrance
4. If you have a problem * . . .
Call
our COOL-LINE
service
assistance
tele-
phone
number
(see Step 2) and talk with one of
our Consultants,
or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
<If you must call or write, please
provide:
model
number,
serial
number,
date
of purchase,
and a
complete
description
of the problem.
This infor-
mation
is needed
in order
to better
respond
to
your request
for assistance.
15
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