Troubleshooting; Basic Troubleshooting - GORBEL G-Force iQ Series Installation & Operation Manual

TROUBLESHOOTING

Basic Troubleshooting

Failure
There is no display on Note: The LCD screen will go into screen saver mode after 10 minutes of non-use.
the LCD screen on the • Verify the correct AC power to the actuator.
handle. • Check the coil cord connections at both the handle and actuator.
• Check the overall condition of the coil cord. Look for broken or exposed wiring.
There is a fault or • Clear the fault per the instructions on the LCD.
warning message • Reset the E-stop on the handle.
displayed on the LCD • Recycle the AC power. Note: AC power must be disconnected from the actuator by unplugging the
screen on the handle.
The red or blue LED, or • Refer to System Fault Diagnostics Charts on the following pages.
both, on the control handle
are either on or flashing.
The unit will not raise or • Make sure you are in the RUN MODE.
lower the load. • Check the virtual limits settings if equipped with that option.
• Check that you are not in an overloaded condition.
• If you are wearing dark gloves, remove them and try the sliding handle again.
• Check the coil cord connections at both the handle and the actuator.
• Check that the sliding handle grip or pendant handle levers move smoothly.
• Check for any interference between the handle and any foreign objects, work surfaces, etc.
The unit is too slow or • Adjust the speed in PROGRAM MODE.
too fast. • Check for speed reduction setting in virtual limits program if equipped with that option.
The unit does not • Adjust the response in PROGRAM MODE.
accelerate at the desired • Make sure you are not attempting to "snatch" the load.
rate. • Check the weight of the load. If you are close to the overload limit, try lifting at a reduced speed.
Unit will not raise or • Check the virtual limits settings in PROGRAM MODE.
lower the load to the • Check for wire rope damage.
desired height. • Check whether or not you have an extended wire rope with a standard length coil cord.
• Check to see if the wire rope has been modified (shortened) for any reason).
• Check for any interference with foreign objects, tooling, work surfaces, etc.
The actuator is • Check the condition of the wire rope.
extremely noisy. • Check for any external damage to the actuator covers.
Float Mode does not Note: Refer to Technical Specifications, page 43, for maximum speed of G-Force
function correctly. • Check that your system has the Float Mode option.
• Check that the blue LED on the handle is illuminated.
• Check to see if the LCD screen indicates you are in Float Mode.
• Check that Float Mode has not timed out because the system has not been used for 60 seconds.
• Ensure the unit is stable when Float Mode is initiated.
• Check that the load data is reading accurately on the LCD screen.
• Verify the bridge capacity. Check for excessive deflection in the bridge.
• Check for obvious interference with the coil cord or handle.
Unit only goes in the up • Check the virtual limits settings if equipped with that option.
direction. • Check that the wire rope is not in a slack condition.
• Check for any obvious interference with the load or the handle.
• Check that you are not at the lower limit of the system.
• Check the coil cord connections at both the handle and actuator.
• Check the overall condition of the coil cord. Look for broken or exposed wiring.
Unit only goes in the • Check the virtual limits settings if equipped with that option.
down direction. • Check that you are not at the lower limit of the system.
• Check that you are not in an overload condition.
• Check for any obvious interference with the load or the handle.
• Check the coil cord connections at both the handle and actuator.
• Check the overall condition of the coil cord. Look for broken or exposed wiring.
7219 / 4005 codes. • The AC power is too low. If it approaches ~ 200VAC the system will not operate properly.
501 / 11000 codes. • Limit switch fault:
#### • Two rows of # signs indicate poor cable connection anywhere from handle to the internal CPU.
####
If possible solutions do not work, refer to the optional Service Manual available from Gorbel.
actuator from the AC power source or disconnecting power by using a circuit breaker or similar method.
1. Insure there is weight on the hook.
2. Disconnect AC power.
3. Reapply AC power.
Check all external cable connections.
Possible Solution
42
Float Mode.
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9/18 - Rev. U