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TROUBLESHOOTING GUIDE
PART VI
TROUBLESHOOTING GUIDE
PROBLEM
Condensation dripping from the glass door to the floor
10. Water
leakage (outside
of the cabinet)
Water overflows in the water pan next to the compressor
The outlet of the water tray below the evaporator is
blocked
11. Water
The water pipe connected to the water tray under the
leakage inside
evaporator falls off.
the cabinet
The water tray cannot catch all the water drops from the
evaporator
Ambient humidity is high
12. High humidity
in the cabinet or
The door opening time is too long or too frequent
condensation on
the bottle
The door does not close properly.
surface
There are other objects besides drink bottles in the
13. The
cabinet, which affects the air circulation.
temperature
difference
The running time is too short, and the system has not
between the
reached a stable state.
bottles inside the
cabinet is large
The upper and lower temperatures are not preset
properly. (only applicable to dual-zone wine cabinets)
14. The power
Power consumption is related to many factors, such as
consumption is
ambient temperature, ventilation conditions, the number
different from the
of bottles in the cabinet, preset temperature, and voltage
level. The actual situation may differ from the power
value on the
consumption indicated on the label. This is normal.
label
15. Incomplete
The number on the display is missing one or two strokes
display
characters
The display is not displayed, but the keys have sound
The door opening time is too long, resulting in too much
condensation on the glass panel
Signals such as cars, hair dryers, induction cookers, and
16. Button failure
mobile phones accidentally interfere with the wine cabinet
Display or control board failure.
The new machine may leave a small amount of
17. There is smell
environmental cleaner
inside the
cabinet
The smell of wooden shelves
Error code U1 or C1 means the sensor in the UPPER zone
is short-circuit or open-circuit.
18. Error code
U1, C1, U2 or C2
Error code U2 or C2 means the sensor in the LOWER zone
is short-circuit or open-circuit.
19. Error code
High-temperature alarm
HH
20. Error code LL
Low-temperature alarm
www.kingsbottle.com (USA) ｜www.kingsbottle.com.au
POSSIBLE CAUSE
(Australia)
SOLUTION
Please refer to the problem #9 "Condensation on the glass door" and its
solutions.
Open the back cover of the compressor and make sure that the water pipe is
in the water receiving tray.
Remove the blockages
Re-connect the water pipe, glue it with glue and tighten it with cable ties
Reinstall the water tray.
Move the refrigerator to a cool and ventilated place
Reduce the times/frequency of door openings.
Please refer to the problem #6 "The door will not close properly" and its
solutions.
This refrigerator is designed for wine storage, if there are other objects,
please remove it. The number of bottles placed on each layer cannot exceed
the standard configuration.
No action required. After extending the cooling time, the temperature inside
the cabinet will be uniform.
Adjust the temperature setting value; the best setting is that the preset value
in the LOWER zone is 9°F (5°C) higher than the UPPER zone.
No action required.
The wiring of the display is poor connected. In most cases, it will not affect
the cooling function of the refrigerator.
Find a technician to repair.
Avoid opening the door for a long time when the machine is turned on, it will
return to normal in ten minutes after the door is closed.
Keep away from the signal source, turn off and unplug the power, then restart
the refrigerator.
Find a technician to repair.
No action required, it will disappear gradually.
No action required, it will disappear gradually.
The sensor in the UPPER zone is defective, or the socket/plug with UP mark
on PCB is poor connected. Please check the connection or replace the
sensor.
The sensor in the LOWER zone is defective, or the socket/plug with DOWN
mark on PCB is poor connected. Please check the connection or replace the
sensor.
Please refer to the problem #2 "Refrigerator is not cold enough; can not cool
down to the preset temp." and its solutions. Then unplug the power plug for 5
hours, restart the refrigerator.
1. Unplug the power for 5 hours, restart the refrigerator and check again.
2. Check or replace the sensors and control board.
3. Check or replace the the electromagnetic valve (applicable to KBU28LR)
14
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