Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new WHIRLPOOL
replacement parts in your area, call our Customer eXperience
Center telephone number or your nearest designated service
For assistance and service
Call the Whirlpool Customer eXperience Center toll free:
Our consultants provide assistance with:
Features and specifications on our full line of appliances
Use and maintenance procedures
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
Referrals to local dealers, repair parts distributors, and
ASSISTANCE OR SERVICE
appliance. To locate FSP
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
To order accessories, call the Whirlpool Customer eXperience
Center toll free at 1-800-442-9991 and follow the menu prompts.
Or visit our website at www.whirlpool.com.