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If you need service or assistance, we suggest
you follow these five steps:
1.
Before calling for assistance
Performance problems often result from little things you
can find and fix yourself without tools of any kind.
Air conditioner
won't run
1. Is unit plugged into a live circuit with proper voltage?
2. Is switch turned on?
3. Is thermostat set correctly?
4. Have you checked
your home's
main fuses or
circuit breaker box?
5. Has the time-delay fuse blown?
6. Has the local power failed?
Unit blows fuses:
1. Are time-delay fuses being used?
2. Is an extension cord being used? (Do not use an
extension
cord to run your air conditioner.)
3. Are you waiting two minutes after turning cooling
circuit off before trying to restart unit?
Unit turns on and off. or does not cool room:
::
3.
4.
5.
Is filter clean?
'
Are coils
clean
(both
evaporator
[inside]
and
condenser [outside])?
Is there excessive
moisture or heat (open vessel
cooking, showers, etc.)?
Try setting fan to higher speed.
Try setting thermostat to a cooler setting.
Operating
sounds:
1. When
your
room air conditioner
is operating
normally,
you will hear sounds such as:
l
Droplets of water hitting the condenser, causing
a "pinging"
or "clicking"
sound. Water droplets
help to cool the condenser.
l
Air movement from the fan, especially on high fan
speed setting.
l
Clicks from the thermostat cycle.
2. Sounds also may be caused by house construction
- such as vibration of the unit due to wall construction
or unsteady window mounting area.
2. If you need assistance*. . .
Call Whirlpool
COOL-LINE@ service assistance
telephone
number.
Dial free from anywhere
in the U.S.:
l-800-253-1301
and talk with one of our trained Consultants. The consultant
can instruct you in how to obtain satisfactory operation from
your appliance or, if service is necessary, recommend a
qualified service company in your area.
3.
If you need service*. . .
Whirlpool
has a nation-
wide network of franchised
TECH-CARE@
service
Companies.
TECH-CARE
service
technicians
are
trained to fulfill the product
warranty and provide after-
warranty service, anywhere
in the United
States.
To
locate TECH-CARE
service
in your area. Call our
COOL-LINE service assistance tetephone number (see
z;d\F)
or look In your telephone directory Yellow Pages
APPLIANCES
. HOUSEHOLD
-
MAJOR
- SERVICE
L REPAIR
WHIRLPOOL
APPLIANCES
ELECTRICAL
APPLIANCES
-
MAJOR
- REPAIRING
8 PARTS
OR
WHIRLPOOL
APPLIANCES
FRANCHISED
TECHCARE
SERVICE
FRANCHISED
TECH-CARE
SERVICE
SERVICE COMPANIES
SERVICE COMPANIES
XYZ SERVICE
CO.
123 Maple
XYZ SERVICE
CO.
9999999
in
Maple
.999-9999
OR
WASHING
MACHINES,
DRYERS
& IRONERS
- SERVICING
WHIRLPOOL
APPLIANCES
FRANCHISED
TECHCARE
SERVICE
SERVICE COMPANIES
XYZ SERVICE
CO
123 Made
993-9999
4.
If you have a problem*...
Call our COOL-LINE
service
assistance
telephone
number (see Step 2) and talk with one of our Con-
sultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirloool
Corooration
2000'M 63
'
Benton Harbor, Ml 49022
0
FSP
5. If you need FSP@
replacement parts*. . .
FSP is a registered trademark of Whirlpool Corporation
for quality parts. Look for this symbol of quality whenever
you
need a replacement
par-t for your
Whirlpool
appliance. FSP replacement parts will fit right and work
right, because they are made to the same exacting
specifications
used to build
every
new Whirlpool
appliance.
To locate FSP replacement parts in your area, refer
to Step 3 above or call the Whirlpool COOL-LINE service
assistance number in Step 2.
l
If you must call or write, please provide: model number,
serial number,
date of purchase,
and a complete
description
of the problem.
This information is needed
in order to better respond to your request for assistance.
15
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