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Orbic Speed RC400L User Manual

Orbic Speed RC400L User Manual

Verizon

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User guide
RC400L Mobile Hotspot

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Table of Contents
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Summary of Contents for Orbic Speed RC400L

  • Page 1 User guide RC400L Mobile Hotspot...
  • Page 3: Table Of Contents

    Table of Contents Overview Package Contents ..........................4 System Requirements ........................4 About Your Mobile Hotspot ......................6 Power Management ......................... 8 Replacing the SIM Card ........................ 11 Using Your Mobile Hotspot Navigating your Mobile Hotspot ....................12 Device Information ..........................15 Device Settings ..........................16 Software Updates ..........................
  • Page 4: Overview

    The Mobile Hotspot is also backwards compatible to 3G networks, ensuring reliable connectivity when you need it most. Package Contents The Verizon Mobile Hotspot RC400L package includes: • Orbic Speed RC400L • 3000mAh Standard Lithium Ion Battery • Pre-installed 4G LTE SIM Card • Charger •...
  • Page 5 Caring for your Mobile Hotspot Like any electronic device, the Mobile Hotspot must be handled with care to ensure reliable operation. Orbic® recommends the following guidelines: • Protect the Mobile Hotspot from liquids, dust, and excessive temperatures. • Do not apply adhesive labels to the Mobile Hotspot; they might cause the Mobile Hotspot to potentially overheat and they might alter the performance of the antenna.
  • Page 6: About Your Mobile Hotspot

    About your Mobile Hotspot Menu button Signal status icon Network mode icon Wi-Fi signal icon Unread message icon Battery icon Power button USB Type-C Port Battery cover Cutout to remove back cover...
  • Page 7 Status Indicators DISPLAY ICON DESCRIPTION The Mobile Hotspot is powered off or in sleep mode. Black Screen Tap the power button to wake up device if in sleep mode. Network Signal Strength Indicator. Network Signal More bars indicate more signal strength. Strength Data is being transferred between the mobile network Activity Indicator...
  • Page 8: Power Management

    “Product Safety and Warranty Information” section of this guide. (See Proper Battery Use and Disposal on page 10.) CAUTION! Use only batteries and chargers with your Mobile Hotspot that have been approved by Orbic® for optimal performance and safe operation.
  • Page 9 Replacing the Battery To remove and replace the battery: Insert your finger in the battery removal groove at the top edge of the battery cover, then lift and remove the battery cover. Set the cover aside. Insert your finger into the battery removal divot and lift the battery out of the battery compartment.
  • Page 10 Replacing the Battery (cont’d) Replace the cover by setting it on the Mobile Hotspot where the notches align, then press on the cover until it clicks into place and is flat across the entire bottom surface. Battery Use Handle and store batteries properly to avoid injury or damage. Most battery issues arise from improper handling of removable battery and, particularly, from the continued use of damaged batteries.
  • Page 11: Replacing The Sim Card

    CAUTION! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries in accordance with local regulations. Risk of fire and burns. Do not open, crush, heat above 60 C or incinerate. Follow manufacturer’s instructions. WARNING! Always use only approved batteries and chargers with your Mobile Hotspot.
  • Page 12: Navigating Your Mobile Hotspot

    Turning your Mobile Hotspot On and Off • To turn your Mobile Hotspot on, press and hold the Power button for 2 seconds • To turn it off, press and hold the Power button for 3 seconds • To wake the Mobile Hotspot display, press and release the Power button. Setting Up Wi-Fi Connection Press and hold the “power”...
  • Page 13: Using Your Mobile Hotspot

    Using your Mobile Hotspots From the Mobile Hotspot, you can check your Mobile Hotspot’s status, view your current data usage, see Wi-Fi and Connected Devices details, and more. The Home Screen The Home Screen lets you see what your Mobile Hotspot is doing at a glance: Number of Wi-Fi devices connected to your Mobile Hotspot...
  • Page 14 Using Your Mobile Hotspots (cont’d) If you have a PIN lock on your SIM. You need to unlock it by going to the web UI. http://www.my.Jetpack or http://192.168.1.1and enter your password to unlock it. Menu SIM Locked Screen Press the Menu Button...
  • Page 15: Device Information

    Managing your Mobile Hotspot You can manage your settings directly on the Mobile Hotspot’s screen, or by using the website. In this chapter, we will show you what features you can manage on your Mobile Hotspot’s screen. For website instructions, including features that can only be managed on the website, see page 23. Device Info To see your estimated data usage from the Menu, from the Home Screen tap Menu >...
  • Page 16: Device Settings

    2.4 GHZ Wi-Fi & 5GHZ Info (cont’d) Device Settings Press Power/OK to view next options. Press Power/OK to highlight which Chanel you want to use (2.4GHz or 5GHz) and press Power/Next to select. Press Menu/Next to view Mobile Data status, press Power/OK to select Mobile Data ON/OFF. You can set this in two options: •...
  • Page 17: Software Updates

    Software Update Allows you to view the current software version and to check available updates. To check for a Software update: Press Power/OK to display the current Software. Press Power/OK to check for Software updates. If an update is available, follow the prompts on your device. Refer to the flow diagram that shows the pics of Software upgrade process and options.
  • Page 18: Usb Options

    Wi-Fi Hotspot USB Options You can tether a device by using the USB-data cable. Press Power/OK to view USB tethering option. Press Power/OK to select/unselect this option. Press Menu/Next to return. OK/Power Select USB Options Select USB Tethering...
  • Page 19: Logging In

    Website UI Logging Into The Device Management Website Make sure your device is connected to the Orbic Speed via Wi-Fi. Open the browser, and enter http://192.168.1.1 or http://www.my.Jetpack in the address bar. Enter username and password and click “Login”.
  • Page 20 Logout Click the logout in the upper right corner, and a prompt box will pop up. Click OK to successfully exit the system and return to the login interface. You need to enter the username and password again to enter the system.
  • Page 21: Internet Information

    The Mobile Hotspot Website UI Home Screen The Home page allows you to quickly access commonly used links and all available menu options for your Mobile Hotspot. The Internet Info is displays the key information of your device.
  • Page 22: Wi-Fi Information

    Wi-Fi Status Information From this screen you can view settings of the Wi-Fi network for both the 2.4 and 5 GHz channels. Clients Listing From this screen you can view all connected devices both tethered and by Wi-Fi to the Mobile Hotspot. Messages Displays all mobile originated SMS messages sent to the device MDN.
  • Page 23: Settings

    Web UI Settings Device Information Settings > Management > Device Information When you open the settings tab the default is to display the basic device information.
  • Page 24 Mobile Connections Settings > Internet > Mobile Connections This screen provides information and options regarding your internet connection. Any changes you make, remember to click the “Apply” button for them to take effect.
  • Page 25 WLAN Settings Wireless > WLAN Settings This screen provides you to change settings that apply to the Wi-Fi network like hide the password displayed on the device, or stopping the broadcast of the SSID. Settings are applied individually to both bands, 2.4 GHz and 5 GHz. Remember to click “Apply” for the settings to take effect. You can change the Wi-Fi password from this screen by entering the new password in the setting box and must be done for each band individually”...
  • Page 26 WLAN MAC Filtering Wireless > WLAN MAC Filtering This screen lets you select the ability to enable Whitelist or Blacklist devices to add. Remember to click “Apply” for the settings to take effect. DHCP Network > DHCP This screen provides the ability to enable DHP specific settings to apply to your device. Remember to click “Apply”...
  • Page 27 DNS Settings Network > DNS Settings This screen lets you view and modify your DNS address and apply Filtering. Remember to click “Apply” for the settings to take effect. Firewall Features > Firewall This screen lets you control key firewall settings. IP filtering and Port filtering need to be enabled here first before applying changes in other tabs.
  • Page 28 IP Filtering Features > IP Filtering This screen allows you to define IP addresses to be filtered. IP filtering must be enabled from the Firewall settings first in order to apply this feature to Blacklist or Whitelist devices. Remember to click “Apply” for the settings to take effect.
  • Page 29 Port Filter Features > Port Filter This screen allows you to define what type of ports to be applied. Port filtering must be enabled from the Firewall settings first in order to apply this feature to Blacklist or Whitelist devices. Remember to click “Apply”...
  • Page 30 Port Forwarding Features > Port Forwarding This screen allows management and customization the IP address to send and receive from the LAN and internet sides of your connections. Remember to click “Apply” for the settings to take effect. DMZ Settings Features >...
  • Page 31 SIM PIN Management Management > SIM PIN Management This screen allows you to manage the SIM PIN feature. Remember to click “Apply” for the settings to take effect. Data Usage Management > Data Usage This screen allows you to view your data use information. If you are on an unlimited plan, unlimited will be displayed.
  • Page 32 System Admin Management > System Admin This screen allows you to change your username and password. Remember to click “Apply” for the settings to take effect.
  • Page 33 Device Settings Management > Device Settings This screen allows you to disable the ability of the mobile hotspot to support tethered devices to it. This function can be managed from the Mobile Hotspot menu as well. Remember to click “Apply” for the settings to take effect.
  • Page 34 Upgrade Management > Upgrade This screen allows you to check for software and hardware version as well are to get the latest software update if one is available. This function can be managed from the Mobile Hotspot menu as well.
  • Page 35 Reboot & Reset Management > Reboot & Reset This screen allows you to remotely reboot the mobile hotspot and perform a reset that will restore the original factory settings to the device. This function can also be performed on Mobile Hotspot by pressing the power key to power down and then power up the device and by using the reset button under the battery cover.
  • Page 36: Common Problems And Solutions

    Common Problems and Solutions The following are some common problems and solutions. My Mobile Hotspot just powered off without my pressing the power button. Why? This may occur under any of the following circumstances. • Pressing the Master Reset button on the device or performing a reset from the Web UI •...
  • Page 37 You can also reset the device back to the factory settings through the Web UI To reset the access point and router settings, follow these steps. Connect your PC or other device to the Mobile HotSpot and bring up theWeb UI (http://www.my.Jetpack or http://192.168.1.1).
  • Page 38 Common Problems and Solutions (cont’d) I forgot my Mobile Hotspot Admin website Password. • Your Mobile Hotspot Admin website Password is the same as your Wi-Fi Password. I cannot connect to my Mobile Hotspot. • Make sure the Network Signal Strength indicator displays at least one bar and that the type of network is displayed on the Mobile Hotspot Home screen.
  • Page 39 How can I find out how many users are connected to my Mobile Hotspot? From the Device: • From the Home Screen the number of connected devices is displayed in a yellow circle next to the Wi-Fi Signal icon at the top of the display. From the Mobile Hotspot WEB UI website: •...
  • Page 40 Common Problems and Solutions (cont’d) How do I check the battery level of my Mobile Hotspot? • Check the battery icon on the status bar on the Hotspot Home screen. How do I turn off my Mobile Hotspot? • Press and hold the Power button for 5 seconds until the display shows Powering Off. How can I tell that my Mobile Hotspot is still on after the device screen goes off? •...
  • Page 41: Product Specifications

    Product Specifications General Name Orbic Speed Mobile Hotspot Model RC400L Approvals FCC (US) Weight 162 g / 5.71 oz Dimensions 112 x 65 x 17.6 mm, 4.41 x 2.56 x 0.69 in Wireless Network LTE, UMTS Wireless Network – Wi-Fi Mode Real simultaneous Dual Band 802.11 b/g/n/ac, 2.4 GHz/5.0 GHz...
  • Page 42 Environmental Operating Temperature: -10° C to 55° C (14°F to 131° F) Storage Temperature: -30° C to 70° C (-22° F to 158° F) Battery Charging 0° C to 40° C (32° F to 104° F) Relative Humidity The device shall be fully operational up to a maximum of 93% relative humidity (non-condensing).
  • Page 43 Variations in radio signal strength are referred to as fading. Fading is caused by several different factors including signal reflection, the ionosphere, and interference from other radio channels. ORBIC or its partners will not be held responsible for damages of any kind resulting from the delays ®...
  • Page 44: Safety Information

    Safety Hazards Do not operate the Mobile Hotspot in an environment that might be susceptible to radio interference resulting in danger, specifically: AREAS WHERE PROHIBITED BY THE LAW Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger.
  • Page 45 ON AN AIRCRAFT, EITHER ON THE GROUND OR AIRBORNE In addition to FAA requirements, many airline regulations state that you must suspend wireless operations before boarding an airplane. Please ensure that the modem is turned off prior to boarding aircraft in order to comply with these regulations. The modem can transmit signals that could interfere with various onboard systems and controls.
  • Page 46 FCC and can be found under the Display Grant section of https://www.fcc.gov/oet/fccid after searching on: FCC ID: 2ABGH-RC400L or at http://www.orbic.us/ FCC Statement This Product complies with Part 15 of the FCC Rules. Operation is subject to the following...
  • Page 47 • Consult the dealer or an experienced radio/TV technician for help. NOTE 2: Orbic or the manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to the Product. Such modifications could void the user’s authority to operate the equipment.
  • Page 48 User guide RC400L Mobile Hotspot...

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