Common Problems And Solutions - Orbic Speed RC400L User Manual

Common Problems and Solutions

The following are some common problems and solutions.
My Mobile Hotspot just powered off without my pressing the power button. Why?
This may occur under any of the following circumstances.
• Pressing the Master Reset button on the device or performing a reset from the Web UI
• Mobile Hotspot automatically restarting after a new software was updated
• Switching various profile settings in the Web UI
• Battery depletion
To restore battery power, follow these steps.
Manually press and hold the power button to turn it back on.
1
If the battery is depleted, charge the Mobile Hotspot with the wall charger.
2
How do I reset the Mobile Hotspot back to factory settings?
The master reset button is in a small hole located on the bottom of the Mobile Hotspot, underneath
the battery cover. This button returns the Mobile Hotspot to factory settings, including re-setting
the Wi-Fi Name (SSID) and Wi-Fi Password. To reset the Mobile Hotspot, follow these steps.
Locate the reset button by removing the battery door.
1
Press and hold the reset button with your finger or use the tip of a pencil or pen.
2
Hold down until the display shows "Resetting" about 5 seconds.
WARNING!
Resetting your Mobile Hotspot overwrites ALL existing settings. If the Wi-Fi settings change,
you will lose this connection, and need to reconnect using the new settings.
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