Orbic SPEED X 5G User Manual
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Orbic SPEED X 5G User Manual

Orbic SPEED X 5G User Manual

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Summary of Contents for Orbic SPEED X 5G

  • Page 2: Table Of Contents

    Table of Contents Overview ............4 Getting Started ................4 System Requirements ............5 Display View .................6 Side View ..................6 Device Indicator Display ............7 Power Management ........8 Turning the Hotspot ON/OFF ..........8 Resetting the Hotspot ON/OFF .........9 Charging ..................10 Replacing the SIM Card ............13 Unlocking the SIM Card............15 Battery ............
  • Page 3 Viewing Data Usage ............29 Manage Settings ..............29 Charging other Devices ............31 Viewing Software Update Info .........31 Viewing Messages ..............32 Viewing Info about your Hotspot ........32 Viewing Help................34 Admin Web UI ..........35 Homepage ..................35 Side Menu ...................36 Admin Password ..............36 Managing data usage ............38 Managing Wi-Fi settings ............39 Advanced Settings ........

  • Page 4: Overview

    Overview Congratulations on your purchase of the Orbic SPEED X 5G Hotspot. This guide helps you to learn how best to use your Mobile Hotspot. We recommend you read the Quick Start Guide that you have received along with your device for additional safety information.

  • Page 5: System Requirements

    The Hotspot must have proper data service to function and is compatible with all major operating systems and the latest versions of browsers. Description The Orbic SPEED X 5G Hotspot package includes: • 5G Hotspot • 5000 mAh Li-Ion battery •...

  • Page 6: Display View

    Display View Connect to the Quick Charge charger or tether to a device with the USB-C port. Use the Ethernet port to connect directly to the internet. The 2.4 inch touchscreen displays and allows you to view Wi-Fi name and password, connected devices, data usage, and more. Swipe through screens and tap the arrows, buttons, and icons to access available menu options.

  • Page 7: Device Indicator Display

    Device Indicator Display The 5G Hotspot use the following status indicators and display icons. Indicator Status Home Network Signal Strength Data transferring between mobile network and hotspot Roaming Unread Messages Hotspot Wi-Fi network Connected devices USB Tethered Battery Fully Charged Battery critically low and hotspot will shut down unless charged Hotspot connected to the AC charger and...

  • Page 8: Power Management

    Power Management This section provides information on charging, battery tips and replacement, replacing and unlocking the SIM card, restoring your Hotspot to factory default settings, and general care. Turning the Hotspot ON/OFF • To turn your Hotspot on, press and hold the Power button for three seconds.

  • Page 9: Resetting The Hotspot On/Off

    Resetting the Hotspot ON/OFF You can reset your Hotspot to factory settings using the Reset button on the Hotspot, from the Hotspot touch screen, or from the Admin Web UI. CAUTION: Resetting returns your Hotspot to factory settings, including resetting the Wi-Fi name and password and Admin password.

  • Page 10: Charging

    Resetting from the Admin Web UI To reset the Hotspot from the Admin Web UI, select Settings > Backup and Restore > select Restore Factory Defaults. Care Tips Orbic Wireless recommends the following care guidelines: • Protect your Hotspot from liquids, dust, and excessive temperatures.
  • Page 11 port of the Hotspot. 2. Connect the other end of the USB cable into the Quick Charge charger and plug the charger into an appropriate electrical outlet. Charging with USB You can also charge your Hotspot from another device, such as a computer, with USB.
  • Page 12 Charging best practices For optimum battery health and life, Orbic does not recommend keeping the battery fully charged for an extended period of time. As a result, Hotspot includes the Battery Preservation Mode (BPM) feature, which helps prevent overcharging and preserve the integrity of your battery.

  • Page 13: Replacing The Sim Card

    Disposal sections at the end of this guide. CAUTION: Always use official OEM batteries and chargers that have been approved by Orbic for optimal performance and safe operation of your Hotspot. Replacing the SIM Card Your SIM card is a small rectangular plastic card that stores your phone number and important information about your wireless service.
  • Page 14 Remove the battery from the battery well. Locate the SIM card slot, press and hold the metal card, follow the instructions of the metal card “OPEN” direction, push and open the metal card, and put the SIM card into the slot until the card is fully inserted.

  • Page 15: Unlocking The Sim Card

    Unlocking the SIM Card You can create a PIN code to lock your Hotspot SIM card on the Admin Web UI (Settings > Advanced > SIM). When the SIM is locked, your Hotspot will not have access to the internet. A display appears in the Infopanel of the Home screen.

  • Page 16: Battery

    Battery Battery Preservation Mode When your Hotspot has charged for more than 16 hours straight, it enters Battery Preservation Mode and battery level is maintained between 50% and 60%. This helps prevent overcharging and preserve the integrity of your battery. When Battery Preservation Mode is activated, the following message appears: •...

  • Page 17: Battery Tips

    • Click OK. Battery Tips Before operating for a full day: • Ensure the battery is fully charged. • Find a location with optimal signal strength. NOTE: Do not use the Charge Other Device feature if you want to use the battery for a full day. WARNING! Always use official OEM approved batteries and chargers with your Hotspot.

  • Page 18: Replacing The Battery

    • When charging your battery, keep it near room temperature. • Never expose batteries to temperatures below -10°C or above 60°C. • Never leave the Hotspot in an unattended vehicle where it can get too hot or too cold. • Some batteries perform best after several full charge/ discharge cycles.
  • Page 19 Align the gold contacts on the new battery with the gold contacts on the Hotspot and gently slide the battery into place. Replace the cover by setting it on the Hotspot where the notches align, then press on the cover until it clicks into place and is flat across the entire bottom surface.

  • Page 20: Using Your Mobile Hotspot

    Using Your Mobile Hotspot Finding your Wi-Fi name and password Tap Wi-Fi Name/Password on the Home screen. The name and password for your Hotspot primary network is displayed. Swipe left to see the credentials for the guest network. Important: The default Admin password is the same as the primary network’s default.
  • Page 21 Connecting devices with USB You can tether to a device using the USB-C port: Connect the USB-C end of a USB cable into the USB-C port on your Hotspot. Connect the USB-A end of a USB cable into the device you wish to connect.

  • Page 22: Home

    Home The Home screen lets you see what your Hotspot is doing at a glance. Status bar The top of the screen displays status indicators, which may include: network signal strength , network type (for example, 5G UW), data traffic activity, unread messages, roaming , battery , USB tethered , or Ethernet connection.

  • Page 23: Navigation Tips

    Menu provides access to all Menu options. Help provides access to Info screens and tutorials. Swipe up/down to scroll through options. Navigation tips • Tap on the arrows to navigate through topics. • to return to the Home Screen. • A multiple screen icon indicates there are multiple screens on that topic.

  • Page 24: Wi-Fi

    Wi-Fi The Wi-Fi Settings screen allows you to turn Wi-Fi ON/OFF and select primary and guest network settings. NOTE: Wi-Fi settings can be locked from the Admin Web UI. If they are locked, they must be unlocked from the Admin Web UI Wi-Fi Settings page.

  • Page 25: Wi-Fi Name And Password

    Each network can be accessed over two bands: 2.4GHz, 5GHz: • The 2.4GHz band is supported by all devices with Wi-Fi and should be used by devices that are a few years old or older. This band passes through walls better and propagates over longer distances, so it may have a longer range.

  • Page 26: Wi-Fi Protected Setup (Wps)

    • Swipe left to view the Guest Wi-Fi Network screen and left again to view information. • To turn on your guest network, assign it at least one band in Wi-Fi Settings > Band Selection. NOTE: You can change or hide the network name and password information shown on these screens using the Admin Web UI Wi-Fi pages.
  • Page 27 • Press the WPS button on the connecting device. A notification appears when successful. • If unsuccessful, tap Restart WPS to try again. Enter PIN • If connecting device has a WPS PIN, enter it and tap OK. Manage connected devices The Connected Devices screen lists all devices currently connected to your Hotspot, along with the network they are using.

  • Page 28: Connected Devices (Details And Blocking)

    Connected devices (Details and Blocking) • Tap Block to block. • Tap Confirm to Block the device. Blocked devices (Unblocking) • Tap Blocked Devices to unblock. • Tap Unblock. The device is removed from Blocked Devices.

  • Page 29: Device Management

    Device Management Viewing Data Usage • You can view data usage on the Home screen, or tap Menu > Data Usage. NOTE: Data usage estimates may not include roaming. If roaming is on, an informational screen appears. Tap Continue for the Data Usage screen.
  • Page 30 • Set Touchscreen Language. • Set Touchscreen Timeout. • Display Network type. • Set timer for Sleep mode. • Tap Factory Reset to restore all settings to the factory default values. Your Hotspot will turn off and then on again and all connected devices will be disconnected.

  • Page 31: Charging Other Devices

    NOTE: Factory Reset can be locked from the Admin Web UI. If it is locked, you will receive an error message and it must be unlocked from the Admin Web UI (Settings > Preferences). CAUTION: Factory Reset returns your Hotspot to factory settings, including resetting the Wi-Fi name and password and Admin password.

  • Page 32: Viewing Messages

    Check for Update: Use this button to check for new software updates. NOTE: Software updates are delivered to the Hotspot automatically over the network, so this is usually not necessary. Viewing Messages You can check messages on your Hotspot with the Messages screen.
  • Page 33 your Hotspot. The About touchscreen provides the following information: Model: R562L5. SW Version: The version of the software currently installed on your Hotspot. Mobile Device Number: The phone number stored in the SIM card for your Hotspot. IMEI: The International Mobile Equipment Identity (IMEI) for this device.

  • Page 34: Viewing Help

    for example: VZWINTERNET. IP Address: Default gateway address. Viewing Help The Help screen provides all the help topics and a tutorial for your Hotspot. • Tap Help > Select a topic > View Help topic.

  • Page 35: Admin Web Ui

    Admin Web UI You can access basic and advanced Hotspot settings using the Admin Web UI. On a computer or browser- supported device connected to your Hotspot, open any Web browser and go to http://my.mobilehotspot or http://192.168.1.1. Homepage The Home page is the local gateway to configuring and managing your Hotspot.

  • Page 36: Side Menu

    Side Menu Each subscreen in the Hotspot Admin Web user interface (UI) includes a menu on the left, which you can use to return to the Home page or jump to other pages. The current page is indicated by a red bar. Admin Password The Admin password is what you use to sign into the Hotspot Admin Web UI.
  • Page 37 Changing the Admin password To change the Admin password: Click the down arrow next to Sign Out in the top-right corner of any web Interface page and select Change Password > Admin Settings. Enter your current Admin password, then click Continue. Enter your current Admin password, then enter a new password and confirm it.

  • Page 38: Managing Data Usage

    Managing data usage On the Web UI Home page, the Data Usage panel displays graphs of your Hotspot data usage for the current billing cycle. To view the Data Usage page, select from the Home page Data Usage panel (or select Data Usage from the Web UI side menu). The Data Usage page appears.

  • Page 39: Managing Wi-Fi Settings

    The data usage graph displays vary according to plan, but generally include: • Estimated percentage of data remaining for the current billing cycle • Number of days left in the billing cycle • Data limit on your plan • Estimated amount of data used in the current billing cycle •...
  • Page 40 Settings tab You can use the default values as they appear on this tab, or can adjust them for your environment.
  • Page 41 Wi-Fi preferences Use the Allow Wi-Fi Devices to Connect ON/OFF slider to turn Wi-Fi on or off. This selection affects primary and guest networks. NOTE: If Wi-Fi is off, the only way to connect devices to the Hotspot is by tethering with a USB cable or via Ethernet if the Ethernet port is enabled.
  • Page 42 band is active and allows you to select a Channel. NOTE: Leave the Channel set to Automatic unless you need to choose a particular channel for your environment. 5GHz Band Settings This section displays the 802.11 Mode in use when the 5GHz band is active and allows you to select a Bandwidth and Channel.
  • Page 43 • WPA3/WPA2 Transition is the most secure method of Wi-Fi Protected Access and should be used if possible for WPA2 and WPA3 compliant devices. • WPA2 Personal PSK (AES) can be used for WPA2 devices. • WPA/WPA2 Mixed Mode can be used if some of your older devices do not support WPA2.
  • Page 44 Generate New Password: This button inserts a strong random password in the Password field. You can click the eye icon to view the password. Other Settings • Hide primary network name (SSID) on the touchscreen: Check this box to hide the Wi-Fi primary network name on the Hotspot touchscreen.
  • Page 45 Guest Network tab The Wi-Fi guest network allows you to segregate traffic to a separate network rather than share access to your Wi-Fi primary network. Use settings on this tab to set up or change Wi-Fi guest network information. Connected devices must use the Wi-Fi settings shown on this screen to connect to the guest Hotspot Wi-Fi network.
  • Page 46 Security: Select an option for Wi-Fi security: • WPA3/WPA2 Transition is the most secure method of Wi-Fi Protected Access and should be used if possible for WPA2 and WPA3 compliant devices. • WPA2 Personal PSK (AES) can be used for WPA2 devices. •...
  • Page 47 touchscreen. • Broadcast guest network name (SSID): Check this box to display the Wi-Fi guest network in the list of available Wi-Fi networks on your connected devices. If unchecked, this network is not visible to connected devices. • Wi-Fi privacy separation: Check this box to keep each connected device on this network isolated from all other connected devices.
  • Page 48 Connected Devices panel (or select Connected Devices from the Web UI side menu). Connected Devices page This page provides details about each device connected to the Hotspot, and allows you to edit how device names appear in the Web UI. You can also block or unblock a device from internet access.
  • Page 49 it from reconnecting. Select Save Changes. The device is removed from the Connected list and appears in the Blocked list below. NOTE: The Block option is available only for devices connected through Wi-Fi. To view details on a device as it appears in this Web UI, click the down arrow iconon the right to expand the device row.
  • Page 50 Managing Settings On the Web UI Home page, the Settings panel shows the current Mobile Network, Port Filtering and GPS settings (ON/OFF), and the date and time of the last system update. To change system settings, select from the Home page Settings panel (or select Settings from the Web UI side menu).
  • Page 51 Preferences tab This tab allows you to configure options for the Hotspot touchscreen, notification settings, and Web UI display settings. The Preference tab includes two sub tabs: • Device Preferences • User Preferences Device Preferences sub tab Use this page to set options for the Hotspot touchscreen. •...
  • Page 52 to display on the Hotspot screen when a device connects via USB. The prompt allows selection of the USB mode of connection. NOTE: A USB mode selection made on the Hotspot touchscreen does not change the setting above. The setting above acts as a default, and the choice on the Hotspot touchscreen sets the mode for the current USB session only.
  • Page 53 • Ethernet port: Check this box to enable the Ethernet port. NOTE: The Ethernet port is disabled by default to extend battery life. Charge Other Device You can charge devices such as your phone or Bluetooth headset from the Hotspot by connecting the device's USB cable to the Hotspot’s USB-C port.
  • Page 54 • Time: Select the time format to be used throughout the Web UI (12 or 24 hour). • Select your display choices from the drop-down menus and click Save Changes to update settings. Software update tab Software updates are delivered to the Hotspot automatically over the mobile network.
  • Page 55 Check for Software Update • Last check for update: The date and time the Hotspot last checked to see if an update was available. • Update status: This is area is usually blank. If you check for an update, the result of that check, or the download progress of an update displays.
  • Page 56 Backup and Restore tab Use this tab to back up current Hotspot settings to a file on your computer, restore (upload) a previously-saved configuration file, reset the Hotspot to factory defaults, or restart or turn off your Hotspot.
  • Page 57 Backup Configurations To back up current Hotspot settings to a file on your computer, enter your Admin password in the Admin password box. If you don’t remember the Admin password, click the down arrow next to Sign Out in the top-right corner of any Web UI page and click Change Password, then Forgot Admin password? Answer the displayed security question.
  • Page 58 Admin password in the Admin password field. In the Select a file field, click Select a file and choose a backup settings file to restore. NOTE: You can only restore a file that was created for this model of Hotspot. Click the Restore Now button.
  • Page 59 GPS Settings • Enable GPS: This setting enables or disables the GPS radio on your Hotspot. When the ON/OFF slider is ON, the device acquires GPS and makes GPS location data available on this page. A GPS Agreement appears, click Yes to proceed. When OFF, no GPS data is available.
  • Page 60 shared. Raw GPS data is provided in the form of a National Marine Electronics Association (NMEA) text stream. You can use third-party applications to utilize or forward the GPS data to a remote server. • Port Number: The TCP port number used to establish a connection to the Hotspot and obtain raw GPS data for the GPS over Wi-Fi feature.
  • Page 61 Advanced tab Advanced settings are intended only for users with advanced technical knowledge. For information about the Advanced Settings page, go to Advanced Settings on page 70. Viewing info about your Hotspot On the Web UI Home page, the About panel shows current internet status, the name of the network to which the Hotspot is connected, technology, and amount of time connected.
  • Page 62 The About page includes the following tabs: • Internet Status • Diagnostics • Device Info • Logs Internet Status tab Use the Internet Status tab to view general internet connection and system information. • Status: The current status of the Hotspot internet connection.
  • Page 63 • Time Connected: The amount of time that has elapsed since the connection for the current internet session was established. • Received: The amount of data received for the current internet session. This counter starts at zero when the connection is established. •...
  • Page 64 Modem • Mobile Number (MDN): The phone number of your Hotspot. • IMEI: The International Mobile Equipment Identity (IMEI) for your Hotspot. This is a 15 digit code used to uniquely identify an individual mobile station. The IMEI does not change when the SIM is changed.
  • Page 65 Network • Status: The status of the network: Disconnected or Connected. • Band: The band in use for the current connection. • Bandwidth: The bandwidth in use for the current connection. • Network Operator: The name of the Mobile Network Operator (MNO).
  • Page 66 General Manufacturer: Orbic. Model: R562L5. Software Components Modem Software Version: The version of software currently installed for the modem component. Logs tab Use this tab to view log information for troubleshooting. Log Settings Turn on Logs: Check this box to turn on logs as needed.
  • Page 67 Click Save Changes to enact changes. If logs are turned on, the following are visible: Mobile Network Log: This tab displays the log data of connections to the mobile network. System Log: This tab displays the log data of events other than mobile data connections that occurred on this device.
  • Page 68 To view more detailed help information, select from the Home page Help panel (or select Help from the Web UI side menu). The Help page includes two tabs: • Help • Online Support Help tab This page provides links to help topics for every page of the Admin Web UI and general topics useful for getting started with your Hotspot.

  • Page 70: Advanced Settings

    Advanced Settings The Advanced Settings pages on the Hotspot Admin Web UI are intended for users with technical expertise in the area of telecom- munication and networking. WARNING! Changing the Advanced settings may be harmful to the stability, performance, and security of the Hotspot. Using Advanced Settings When you select the Advanced tab on the Settings page, a warning message appears.
  • Page 71 Cellular Network Technology • Allow device to connect to the mobile network while roaming: Use the ON/OFF slider when necessary to turn international and domestic roaming on or off as needed. Additional data charges may apply when roaming. • Enable automatic network selection: When the ON/OFF slider is ON, your Hotspot automatically selects the best 5G/ LTE/UMTS available network and you cannot use the Select Network Manually button.
  • Page 72 APN Settings APN: Enter the APN for your private network. CAUTION: Changing the APN may cause a loss of data connectivity and disconnect you from the Web UI. Click Save Changes. Manual DNS tab The Hotspot automatically selects a Domain Name Server (DNS). This tab allows you to manually assign up to two DNS IP addresses.
  • Page 73 SIM tab The SIM card in your Hotspot can be locked using a PIN. If the SIM card is locked, you must enter the PIN before connecting to the mobile network. Once entered, the PIN is remembered until the next shutdown. You may also need to provide the existing PIN to change a SIM.
  • Page 74 the mobile network. • PUK Locked: PUK (personal unblocking key) for the SIM must be entered in order to continue. The PUK can be obtained from your service provider. • Unlocked: SIM PIN was needed, but has already been entered. •...
  • Page 75 you must enter the current PIN. Current PIN: Enter the current PIN. NOTE: For a Verizon Wireless SIM, the new PIN is 4 digits. The default SIM PIN is available from your service provider. Click Save Changes. Firewall tab The Hotspot firewall determines which internet traffic is allowed to pass between the Hotspot and connected devices and protects your connected devices from malicious incoming traffic from the internet.
  • Page 76 NOTE: When IP Passthrough is turned on, DMZ capabilities are set through the connected host routing system and settings in this section are not available. DMZ allows the connected device specified as the DMZ IP address (Destination IP address) to receive all traffic that would otherwise be blocked by the firewall.
  • Page 77 MAC Filter Configuration The MAC filter is Disabled by default. Select Whitelist or Blacklist from the list, click Add New Device to add device(s) and click Save Changes. CAUTION: Turning on MAC filtering immediately disconnects all devices that are not included in the filter from the primary network. LAN tab This tab provides settings and information about the Hotspot local area network (LAN).
  • Page 78 IP Passthrough IP Passthrough (IPPT) enables the first device detected on the specified interface to obtain the IP address assigned by the mobile network. IPPT allows you to enable a one-to-one connection to a host routing system. NOTE: When IP Passthrough is on, devices on other interfaces function normally.
  • Page 79 • Subnet Mask: The subnet mask network setting for the Hotspot. The default value 255.255.255.0 is standard for small (class "C") networks. If you change the LAN IP Address, make sure to use the correct Subnet Mask for the IP address range of the LAN IP address.
  • Page 80 IPv6 • Turn on IPv6: Check this box if any of your connected devices support IPv6. This enables IPv6 connected devices to make IPv6 connections to the internet. • Link-Local Address: The Link-Local IPv6 address if the connected device supports IPv6. Click Save Changes to activate and save new settings.
  • Page 81 Port Filtering Configuration Port Filtering: To turn on port filtering, move the ON/OFF slider to ON. To turn off port filtering, so that any application can connect to the internet, move the slider to OFF. Applications Select the applications you want to be able to access the internet and click Save Changes.
  • Page 82 • On: Check this box if you want the new application to be able to access the internet. • App Name: Enter a name for the custom application. • Start Port: Enter the beginning of the range of port numbers used by outgoing traffic for the custom application being added.
  • Page 83 server you are running on your computer, such as a Web, FTP, or Email server. For some online games, port forwarding must be used in order for the games to function correctly. Important: Port forwarding creates a security risk and should not be turned on unless it is required.
  • Page 84 NOTE: When IP Passthrough is turned on, port forwarding capabilities are set through the connected host routing system and settings on this page are not available. Port Forwarding Configuration Port forwarding: To turn on port forwarding, move the ON/OFF slider to ON. To turn off port forwarding, so that no inbound traffic is forwarded to a LAN client, move the slider to OFF.
  • Page 85 *Yes indicates the protocol is standardized for the port number. No indicates the protocol is standardized for the port number. Assigned indicates the port number is assigned by IANA (Internet Assigned Numbers Authority) for protocol use, but may not be standardized. Custom Applications You can add up to 32 custom applications.
  • Page 86 NOTE: If the application uses a single port instead of a range, type the same value in both the From and To fields. For translate ports, use the Ext. and Int. to specify ports. NOTE: Forwarding takes inbound traffic on a port to the same port on a client device.

  • Page 87: Troubleshooting

    Troubleshooting The Hotspot is a highly reliable product. Most problems are caused by one of these issues: • System resources required by the Hotspot are being used by other devices. • Network coverage is unavailable due to coverage area, an account problem, or a network problem.
  • Page 88 • Hotspot automatically restarting after configuration changes • Switching profiles • Restoring the configuration settings • Battery depletion To restore power, follow these steps: Manually press and hold the Hotspot Power button for three seconds to turn it back on. If the battery is depleted, charge the Hotspot with the wall charger.
  • Page 89 Q5. I forgot my Hotspot Admin Web UI password • Your default Hotspot Admin Web UI password is the same as your Wi-Fi password. However, you are prompted to set a new password upon initial sign in. NOTE: If you reset your Hotspot to factory settings, use the default password.
  • Page 90 Wi-Fi clients, however, some older devices require that you set one of the Wi-Fi bands to support older BGN standards: Access the Hotspot Admin Web UI. Tether your device to the Hotspot with the USB-C cable. On the Hotspot touchscreen, select Access Internet (USB & Wi-Fi) and click OK.
  • Page 91 touchscreen, select Access Internet (USB & Wi-Fi) and click OK. Open any web browser and go to http://my.mobilehotspot or http://192.168.1.1. NOTE: If you have another device that can connect to your Hotspot, you can use it to access the Admin Web UI. Navigate to Wi-Fi >...
  • Page 92 • On the Hotspot touchscreen: Tap Menu and then swipe up and tap About. Your Hotspot phone number is listed as Mobile Device Number. • On the Hotspot Admin Web UI: Click in the bottom-right corner of the About panel and select the Diagnostics tab. Your Hotspot phone number is listed as Mobile number (MDN).

  • Page 93: Product Specifications

    Product Specifications General Model Name Orbic Speed X 5G Model Number R562L5 Weight 220g Dimensions 146mm x 79mm x 19mm Ports USB-C Port – charging, tethering, charging of other external devices 1 Gbps RJ45 Ethernet port - tethering Pre-installed 5G 4FF Nano SIM Chipset Qualcomm®...
  • Page 94 Power Charging 18W PD3.0 charger USB 3.0, type C to C cable Time for full charge 3 hours (power off) Battery 5000 mAh Li-Ion battery (Included) Network connectivity* 5G Nationwide and 5G Ultra Wideband 4G Cat 20 3G HSPA+/UMTS 2x2 MIMO 5G Ultra Wideband 4x4 MIMO 5G Nationwide 4x4 MIMO LTE Bands supported...
  • Page 95 Software Systems supported Windows® 10 or higher Mac OS® X 10.10 or higher Linux® Version 5.4.226 or Higher *Data plan required. Coverage subject to network availability.

  • Page 96: Safety Hazards

    Safety Hazards FCC Statement FCC ID: 2ABGH-R562L5 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 97 • Consult the dealer or an experienced radio/TV technician for help. RF Exposure Information This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S.

  • Page 98: Battery Disposal

    Battery Disposal Statement: Do not disassemble or open crush, bend or deform, puncture or shred. Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. Only use the battery for the system for which it is specified Only use the battery with a charging system that has been qualified with the system per CTIA Certification...
  • Page 99 Do not replace an embedded battery pack. Improper replacement may present a risk of fire, explosion, leakage or other hazard. Contact the manufacturer for replacement instructions. 12. The structure has a specific card slot, can identify the special battery, other batteries can not be loaded. There is an ID pin on the terminal of the appliance, which can be detected by the internal circuit whether it is dedicated.

  • Page 100: Support And More

    Support and more From your computer or any connected device, visit https://www.verizon.com/support/ Customer service Call 800.922.0204 X(Twitter)@VZWsupport Download a user Guide from https://sua-verizonspeedx5g.s3.amazonaws.com/User_ Guide/User_Guide.pdf Important: Before contacting Support, be sure to restart both your computer and your Hotspot, and ensure that your SIM card is inserted correctly.

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