Wallb-E Warranty And Support - wallb-e eco 2.0 3,7kW Installation And User Manual

7.0 wallb-e warranty and support

Support
Please feel free to contact our support via phone, E-Mail or Fax:
Tel: +49 (0) 5252-989440 / Fax: +49 (0) 5252-975666
Mail: inquiry@wallb-e.com
Warranty
Our wallb-e charging stations come with a 2 year manufacturer warranty.
Every single wallb-e is shipped with a warranty card in two duplicates, where one is intended
for the end customer and the other one for the manufacturer. Please make sure that you fill
all the fields with the necessary information on the warranty card and submit the warranty
card via E-Mail, mail or Fax. This warranty card reassures us that the installation was
successful and that you have received the charging station in perfect condition. Please
contact us as soon as possible via phone, E-mail or Fax if you receive a faulty/ damaged
product or if your electrician is unable to install the charging station due to faults/ damage of
the product. We kindly ask you to provide pictures if you receive a physically/ optically
damaged product to ensure the fasted possible replacement/ warranty procedure.
Please note: Return or replacement only if safety seal is unbroken!
User manuals can be found here:
www.wallb-e.com/kundendownload
Password: 052527213
Petring Energietechnik GmbH – Paderborner Str. 76 – 33189 Schlangen
32
Tel: +49 5252 989440 Mail: inquiry@wallb-e.com