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12. Troubleshooting
Problem
The device does not charge.
The device will not switch on.
The device does not cleanse as
well as it did to begin with.
If you cannot find a solution to your problem here, contact our Customer Services.
13. Technical data
Disposal
Dimensions
Weight
Battery:
Capacity
nominal voltage
type designation
Ensure that the charger is connected to a functioning socket and that the device is
correctly positioned on the charger. If you have connected everything correctly and
the device still fails to charge, contact Customer Services.
When switching on, ensure that you press the ON/OFF button with sufficient force
and hold the button down for a sufficient amount of time. Charge the device as de-
scribed in these instructions for use. If it is still not possible to switch on the device,
contact Customer Services.
The brush is worn. Replace the brush. If you do not have any replacement brushes,
they can be reordered (see "11. Replacement parts and wearing parts").
100-240 V~; 50/60 Hz; 0.2 A
Device: 18.5 x 4.5 x 4 cm / charger: 8.7 x 5.2 x 5.2 cm
Device: approx. 166 g / charger: approx. 79 g
600 mAh
3.7V
Li-Ion
13
Solution
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