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TAB-Austria Golden Island VC2 Operator's Manual

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Summary of Contents for TAB-Austria Golden Island VC2

  • Page 1 Operator Manual...
  • Page 3 All rights – including any arising from photo-mechanical reproduction and storage in electronic or any other medium – are reserved. The program, handbook and all components are subject to international copyright regulations. © 1996-2006 TAB-Austria A-4052 Ansfelden, Haider Strasse 40 Tel. +43-7229-780 40 - 0*, Fax +43-7229-78 660 All rights reserved.
  • Page 4 Index SETUP POINTERS INITIAL OPERATION SHORT INSTRUCTIONS ROGRAM PDATE PDATE AT ACHINE RROR HANDLING WITH DEFECT HARDWARE 1) I NTEGRITY CHECK AT STARTUP FAILED 2) H ARDWARE ERROR OF 3) H FRAM ARDWARE ERROR OF DESCRIPTION OF THE MACHINE ENERAL PERATING LEMENTS PC SYSTEM COMPONENTS...

  • Page 5: Table Of Contents

    ETTINGS 11.1) M ANUFACTURER ETTINGS TROUBLESHOOTING PROGRAMMING INSTRUCTIONS FOR EKEY SWITCH-LOCK SYSTEM COIN SERVICE CABLE PLAN DECLARATION OF CE CONFORMITY END-USER LICENSE AGREEMENT FOR MICROSOFT SOFTWARE WARRANTY TERMS BY TAB-AUSTRIA INDUSTRIE UND UNTERHALTUNGSELEKTRONIK GESELLSCHAFT M.B.H. & CO KG Page 5...
  • Page 6 8-DIGIT OPERATOR-PUK CODE 8-DIGIT MASTER-PIN CODE Page 6...
  • Page 7 Setup Pointers Safety regulations for the user: • The machine may only be operated in dry rooms and connected to a safety plug socket that complies with the relevant safety standards. • Before starting the machine, it should be allowed to attain room temperature. •...
  • Page 8 Initial Operation Each machine has already been tested at the factory and is delivered with initial settings pre-programmed. We recommend to wait for 15 minutes before initial operation so that the machine can reach optimal operation temperature. However, temperature differences can change the touch screen settings so that they are no longer correct.
  • Page 9 Short Instructions Program Update Every machine is delivered pre-programmed, when changing to a new software an update must be carried out. Update at Machine The “Golden Island” software is on the installed HDD in the PC of the machine. The update is done by copying the update HDD in the plug connector to the installed HDD.
  • Page 10 Error handling with defect hardware 1) Integrity check at startup failed The machine stopped, Error message on the screen: “Program Error (hard disc)”, no more credits will be accepted, no more action possible from the player, operator invention is required. Solution: An update has to be performed with an update disk with the same version by an authorized person.
  • Page 11 Description of the Machine General “Golden Island” is an ergonomically designed slot machine. The machine contains an electronic coin acceptor, a 17” or 19" TFT-Display with touch screen and a complete PC system. Optionally - depending on the model - maximal two hoppers and a banknote acceptor can be added to the machine.
  • Page 12 PC System Components Standard • PC-System with Intel Pentium 4 Processor (2,4 GHz), PCI-Bus and min. 256 MB RAM • On-Board display adapter with ATI chipset, (1280 x 1024 Pixel resolution, High Colour) • On-Board 16 bit sound card • Min.
  • Page 13 Technical Data Page 13...
  • Page 14 Dimensions and Weigh unpacked packed Depth: 70 cm 80 cm Width: 60 cm 70 cm Height: 168 cm 172 cm Weight: 97 kg 106 kg Weight depends on the whole configuration. Page 14...
  • Page 15 Operator Mode Operator functions are activated with the operator switch. The functions can be called up from menu control and before every game start. Note: Several accounting functions can be limited or deactivated or can be unavailable depending on your configuration of the machine. Different services can be called up depending on the authorisation status.
  • Page 16 Activation Options When activating the operator switch and simultaneously pressing specific pushbuttons the following functions can be called up: • Left green pushbutton: Touch screen calibration • Left yellow pushbutton: Touch screen test • Left red pushbutton: Monitor test picture If the PIN is activated for operator and head supervisor the operator mode can only be entered via the “Pin Entry”...
  • Page 17 First Steps for Initial Operation Your “Golden Island” is delivered with standard settings in the operator mode. To adapt your “Golden Island” to your personal requirements, please carry out the following settings before the first accounts and after every Master Reset. 1.
  • Page 18 Authentication According to the activated PIN, buttons for authentication are displayed. Access is only given to the operator and the head supervisor. The head advisor only has access to the operator mode if the PIN is activated for the operator as well as the head supervisor and if ”Access Operator”...
  • Page 19 PIN Entry After three wrong PIN entries, the PIN is locked for one hour. To reactivate a PIN, a higher authorisation status is needed to unlock that PIN. If the PIN of the operator is locked, reactivation is merely possible by means of an 8-digit Operator-PUK (see Operator PUK).
  • Page 20 Main Page - Operator The buttons “Limit Settings“, “Error protocol“ and “Manufacturer settings“ are only available to the operator. The system version number and Hardlock-Dongle serial number (S/N)is also displayed here. Page 20...
  • Page 21 1) Basic Settings • Here the desired basic language for game operation can be set (language setting for operator mode is set by actual set game language). • The volume for the game and standby mode can be adjusted here. •...
  • Page 22 1.1) Basic Settings → Test Picture For adjustment of the picture size, position and geometry of the monitor picture. Page 22...
  • Page 23 1.2) Basic Settings → Time/Date Setup Settings can only be changed if no accounting has occurred so far (e.g. after Master-Reset). Page 23...
  • Page 24 1.3) Basic Settings → Calibration For calibrating the touch screen. Simply follow the animated instructions on the screen. Page 24...
  • Page 25 1.4) Basic Settings → Test Calibration Serves to test the touch screen calibration. Draw a few horizontal and vertical lines with your finger on the screen to check the calibration. Page 25...

  • Page 26: Device Test → Test

    2) Device Test 2.1) Device Test → Test 1 Test the coin channels, as well as the banknote channels, lamps, switches and pushbuttons. Attention, no accounting is made! Note: This sections are only available, if the appropriate device is present and connected. Page 26...
  • Page 27 2.2) Device Test → Test 2 Test for hopper(s) and counters. Attention, no accounting is made! Note: Test impulses of the mechanical counters are accounted separately. Page 27...

  • Page 28: Game Settings

    3) Game Settings 3.1) Game Settings → Games The performance setup of the machine (“Payout percentage Cashbox” and “Payout percentage RND”) can only be changed by the operator. The following settings are available (depending on the configuration): Payout percentage Cashbox: Info: The machine is regulated on the “Payout percentage Cashbox”.
  • Page 29 Page 29...

  • Page 30: Game Settings → Statistic

    3.2) Game Settings → Statistic Some special statistics such as “Number of games”, “Credits played” and “Winner Paid” (total/percentage) for all available games are displayed on this page. Through pressing the "Delete button", all statistics-data are deleted. Page 30...
  • Page 31 3.3) Game Settings → Statistic 2 A history list with the statistics-data of the last 1000 games are shown on this page. Through pressing the "Delete button", the history list is deleted. Page 31...

  • Page 32: Main Accounting

    4) Main accounting 4.1) Main accounting → Main accounting Serves as (mostly monthly) accounting between the operator and head supervisor. Press the “Delete button” to delete the “Main accounting” statistics-data. Page 32...

  • Page 33: Main Accounting → Machine Control

    4.2) Main accounting → Machine control The accounts Control IN and Control OUT don’t exist in all configurations (e.g. Croatia), where the profits will give purely by chance (see also 3.1 Game settings “Payout percentage RND ”). In all configuration with “Payout percentage Cashbox”, you can observe the accounts for regulation and reset them if necessary.
  • Page 34 Page 34...

  • Page 35: Main Accounting → Security Accounting

    4.3) Main accounting → Security accounting Serves as a long-term supervision of the accounts and mechanical counters. These accounts can only be deleted with the highest authorisation level (operator). Press the “Delete” button to delete the “Security accounting” statistics-data. Page 35...

  • Page 36: Main Accounting → Last 5 Bill And Game Data

    4.4) Main accounting → Last 5 bill and game data On this page a history about the last 5 played games and the last 5 inserted bank notes with date and time is shown. Page 36...

  • Page 37: Accounts Statistics

    5) Accounts Statistics 5.1) Accounts → Coins Statistics of the inserted coins. Page 37...

  • Page 38: Accounts → Bank Notes

    5.2) Accounts → Bank notes Statistics of inserted bank notes. Page 38...
  • Page 39 5.3) Accounts → Hopper Statistic on hopper bookkeeping. “Over payment” and “Missing coins” are displayed in red. Page 39...

  • Page 40: Accounts → External

    5.4) Accounts → External Statistics of ‘Push up’, ‘Push down’ and ‘Remote’ events. Press the “Delete button” to delete the Protocol of the external statistics-data. Page 40...

  • Page 41: Hopper Refill

    6) Hopper Refill There are two possibilities to refill the hopper: 1. Refill the hopper by inserting coins into the coin acceptor. 2. Refill the hopper manually by inserting a counted amount of coins into the appropriate hopper and then book the correct currency amount by pressing the push buttons (e.g.: +10, +50, +100).

  • Page 42: Hardware Settings

    7) Hardware settings 1 7.1) Hardware settings 1 → Coins Enable/Disable of single coin channels. Save last changes (“Accept”) or restore to default values (“Standard”). With the “Start Coin Service” you are able to program your coin acceptor with coins and Tokens.

  • Page 43: Hardware Settings 1 → Banknotes

    7.2) Hardware settings 1 → Banknotes • Enable/Disable of single banknote channels. • Save last changes (“Accept”) or restore to default values (“Standard”). • Change the NV7 Key (Optional). • With the “Start Coin Service” you are able to program your coin acceptor with coins and Tokens.

  • Page 44: Hardware Settings 1 → Push Up

    7.3) Hardware settings 1 → Push up • Enable/disable ‘Push up’, ‘Pushdown’. • Setup values. • Save last changes (“Accept”) or restore to default values (“Standard”). • With the “Start Coin Service” you are able to program your coin acceptor with coins and Tokens.

  • Page 45: Hardware Settings 1 → Remote

    7.4) Hardware settings 1 → Remote • Enable/Disable ‘Remote’. • Setup the ‘Credits per impulse’ value. • Save last changes (“Accept”) or restore to default values (“Standard”). • With the “Start Coin Service” you are able to program your coin acceptor with coins and Tokens.

  • Page 46: Hardware Settings

    8) Hardware settings 2 8.1) Hardware settings 2 → Meter adjustment Settings can only be changed, if no accounting has occurred so far (e.g. after Master-Reset). Page 46...

  • Page 47: Hardware Settings 2 → Hopper

    8.2) Hardware settings 2 → Hopper It is automatically recognized and displayed if one or more hopper(s) are connected. The coin value of hopper(s) can only be changed, if no accounting has occurred so far (e.g. after Master-Reset). Page 47...

  • Page 48: Pin

    9) PIN Depending on the authorisation level the PIN for the operator, head supervisor and maximum three supervisors can be given, changed, activated/deactivated and reactivated here. Page 48...
  • Page 49 Before a PIN can be activated, a correct 4-digit number must have been assigned (after a MASTER RESET all PIN are deleted). If a PIN is to be inserted or changed, the desired authorisation level is chosen and after that the PIN is entered twice. After correct entry the activation box is available.

  • Page 50: Limit Settings

    10) Limit Settings 10.1) Limit Settings → Limits Setup various limits (Min./Max. bet,- Gamble- and Hopper limit). Adjust the monetary value (currency) for 1 Credit. Info: After changing the coin acceptor (different currency) the page Limit Settings must be called. If the settings are correct press the “Accept button”. Page 50...

  • Page 51: Limit Settings → Free Play Mode

    10.2) Limit Settings → Free Play Mode Here the free game mode can be (de)activated. No payouts or bookings are carried out in the free game mode. Page 51...

  • Page 52: Manufacturer Settings

    11) Manufacturer Settings To enter the Manufacturer settings the operator has to enter the 8-digit Master-PIN. Page 52...

  • Page 53: Manufacturer Settings

    11.1) Manufacturer Settings Press the button ‘Master Reset’ to reset the machine in the course of which all accounts (inclusive Machine control) and settings are deleted and cleared. Page 53...

  • Page 54: Troubleshooting

    Troubleshooting In case a red flashing screen with an error message appears please follow the steps below: • Take note of the error message and number. • Quit the error by means of the accounting or operator switch • Machine is restarted automatically. Should the machine show the error again, it MUST be quit with the operator switch (automatic new start) and started anew with the operator switch turned on.
  • Page 55 Normally the last one leads to the display of the red screen. After pressing the button „Details“ the following screen appears: In case an error was detected in the saved game files, the error and its possible removal is displayed in this dialogue. It is important to complete the error removal by pressing the button “Restart“.

  • Page 56: Programming Instructions For Ekey Switch-Lock System

    Programming instructions for EKEY Switch-lock system Main key system: Main Key: Exclusively programmed while in factory shipped state. Is used to erase all other keys. Programming Key: Exclusively programmed while in factory shipped state. Is used to program the Service keys. Service Key: A Service key gives access to service- and booking functions at your machine.
  • Page 57 Restore factory setting: If EKEY switch lock system is of version 2.0 (see label auf IC), all keys including Main key can be erased. Procedure: • Power OFF PCB. • All DIP-Switch to ON position. • Power ON -> red LED is active and goes off after app. 5 seconds. •...

  • Page 58: Coin Service

    Coin service With the coin service you are able to program your coin acceptor with coins and Tokens. Procedure: • Choose „Run Coin service“ • You are now in the following options menu • Change Coin Set o Upload of some currency tables •...
  • Page 59 • Now you are in the following options menu where you have to throw in 15 coins. • Follow the messages on the screen until you get the message “Teach complete”. • Select the currency and the value of it. Here you can see the channel 6 has been programmed with Croatian coins and the value is 1 Kuna = 1 credit.
  • Page 60 • Press „Set“ and the coin channel will be programmed and you can see it in the list of the coin channels. • Go „Back“ to the main options menu • Now switch machine ON and let the machine start •...

  • Page 61: Cable Plan

    Cable Plan Page 61...

  • Page 62: Declaration Of Ce Conformity

    Declaration of CE conformity Page 62...

  • Page 63: End-User License Agreement For Microsoft Software

    END-USER LICENSE AGREEMENT FOR MICROSOFT SOFTWARE IMPORTANT - READ CAREFULLY: This End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and the manufacturer ("Manufacturer") or the special purpose computing device ("SYSTEM") you acquired which includes certain Microsoft software product(s) installed on the SYSTEM ("SOFTWARE PRODUCT"...
  • Page 64 • Single SYSTEM. The SOFTWARE is licensed with the SYSTEM as a single integrated product. The SOFTWARE may only be used with the SYSTEM. • Rental. You may not rent or lease the SOFTWARE. • Software Transfer. You may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the SYSTEM, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media, any upgrades or backup copies, and this EULA, and if applicable, the Certificate(s) of Authenticity), and the recipient...
  • Page 65 5. PRODUCT SUPPORT. • Product support for the SOFTWARE is not provided by Microsoft or its subsidiaries. For product support, please refer to Manufacturer's support number provided in the documentation for the SYSTEM. Should you have any questions concerning this EULA, or if you desire to contact Manufacturer for any other reason, please refer to the address provided in the documentation for the SYSTEM.

  • Page 66: Warranty Terms By Tab-Austria Industrie Und Unterhaltungselektronik Gesellschaft M.b.h. & Co Kg

    (Tab hereinafter) We are granting a warranty for this machine under the following conditions: Insofar as the “General Terms of Business of TAB-AUSTRIA Industrie- und Unterhaltungselektronik GmbH & Co KG” are not modified by the following which sets out the conditions and scope of our warranty performance, these terms will continue to apply without change.
  • Page 67 authorized by us or in the event of our machines being fitted with spare, supplementary or accessory parts that are not original parts, or if parts have been removed. The warranty performance will be made in such a way that defective components will at our discretion be repaired or replaced with faultless components free of charge unless improvement or exchange are impossible or would result in for us unreasonable cost.
  • Page 68 In case of any irregularities in the machine, please check power and all plug-in connections! In case you cannot remove an error, please call our hotline: Call +43-7229-780 40 – ext. 250 Page 68...
  • Page 69 Here is your 8-digit PUK code for releasing the machine in case of a locked operator PIN. If you cannot find a PUK code please contact TAB-Austria. 8-digit Master-PIN code Here is your 8-digit Master-PIN code for accomplish a Master-Reset.

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