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Mine Site Technologies MinePhone MP70 Administrator's Manual

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MinePhone
Administrator Guide
Revision E
MP_AG_EN_E

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Summary of Contents for Mine Site Technologies MinePhone MP70

  • Page 1 MinePhone Administrator Guide Revision E MP_AG_EN_E...

  • Page 3: Table Of Contents

    Contents Revision History............................5 Contact Information............................7 About this Guide............................9 Chapter 1: Product Overview..............11 1.1 MinePhones in a Network......................12 1.2 Switching the MinePhone On and Off ..................13 Chapter 2: Configuring Phone Settings..........15 2.1 Setting the Date and Time......................16 2.2 Language Settings........................17 2.3 Call Settings..........................17 2.4 Managing Contacts........................18 2.5 Reset to Factory Default Settings....................20 Chapter 3: Configuring Network Settings..........23...
  • Page 4 Appendix A: Troubleshooting Guide............57 Appendix B: MP10 MinePhone Specification........59 Appendix C: MP70 MinePhone Specification........61 Appendix D: MP70 Regulatory..............63 Appendix E: Example Timezone Offsets..........65 Appendix F: Acronyms................69 Appendix G: Hardware Warranty............71 Appendix H: Firmware EULA..............73 MinePhone Administrator Guide Revision E...

  • Page 5: Revision History

    2012 Mine Site Technologies Pty Ltd. All rights reserved. Mine Site Technologies Pty Ltd reserves the right to make changes to specifications and information in this manual without prior notice. Mine Site Technologies Pty Ltd accepts no responsibility for any errors or omissions contained in this guide.

  • Page 7: Contact Information

    Contact Information AUSTRALIA - Sydney 113 Wicks Road North Ryde NSW 2113 AUSTRALIA Tel: +61 2 9491 6500 CANADA - Sudbury 1085 Kelly Lake Road Sudbury Ontario P3E 5P5 CANADA Tel: +1 705-675 7468 CHINA - Hangzhou 4F, Building 1 1413 Moganshan Road Hangzhou CHINA 310011 Tel: +86 571 85803320x206...

  • Page 9: About This Guide

    About this Guide This manual is a supplement to the MinePhone user guides, describing administrator functions and configuration processes. Note: This guide assumes familiarity with the hardware and functions described in the MinePhone user guides. Conventions used in this manual This publication uses specific formatting for certain data types.
  • Page 10 About this Guide accuracy or completeness of the Information. The Information is supplied on the condition that the recipient will make their own determination as to the suitability of the Information for their purposes prior to use. Under no circumstances will MST be responsible for any damages whatsoever resulting from the use of, or reliance upon, the Information.

  • Page 11: Chapter 1: Product Overview

    Chapter Product Overview Topics: This chapter describes how to access Administrator mode on the MinePhone, and how MinePhones are used as part of a larger • MinePhones in a Network communications system. • Switching the MinePhone On and Off Revision E MinePhone Administrator Guide...

  • Page 12: Minephones In A Network

    Product Overview 1.1 MinePhones in a Network The MinePhone has two modes of operation: • Infrastructure mode— MinePhones connect to the wireless network via an Access Point to perform data and voice communications. • Ad-hoc mode — MinePhones operate without the need of a wireless network by connecting to each other "peer to peer".

  • Page 13: Switching The Minephone On And Off

    Product Overview Network Configuration • If the wireless network infrastructure supports multiple SSIDs, it is recommended that an SSID be solely allocated for the MinePhones. For the fastest roaming performance, the recommended wireless security is WEP, Open Key using Key 1 on the Access Points. The VLAN associated with the MinePhone's SSID should be given highest priority in the site's QoS policies.

  • Page 15: Chapter 2: Configuring Phone Settings

    Chapter Configuring Phone Settings Topics: This chapter describes how to manually change administrator-only MinePhone settings. • Setting the Date and Time Refer to the section Switching the MinePhone On and Off on page • Language Settings 13 to start the phone in Administrator Mode. •...

  • Page 16: Setting The Date And Time

    Configuring Phone Settings 2.1 Setting the Date and Time The date and time is configured by accessing Menu > Settings > Phone Setup > Date/Time . 1. Select Set Date and Time. 2. Use the keypad to enter the date and time. Use the Navigation key to scroll between digits and press Select.

  • Page 17: Language Settings

    Configuring Phone Settings 2.2 Language Settings The Language menu is accessed in Menu > Settings > Phone Setup > Language . Select English or Chinese and press Select to confirm the setting. 2.3 Call Settings Call settings can be accessed in Menu > Settings > Call Setup . Call Waiting The Call Waiting feature tells you if another caller is contacting when you are on a call.

  • Page 18: Managing Contacts

    Configuring Phone Settings • Earpiece — Enable speakers functionality through the external earpiece when connected. Caution: Please note the volume level used when using the external earpiece. An excessively loud volume level can damage your hearing. Note: A RSM cannot be used in Intrinsically Safe environments. It will only function for MinePhones deployed in Hard Rock mines.
  • Page 19 Configuring Phone Settings Menu Option Description Picture Speed dial numbers which are Speed dial configured on the server. Refer to Editing Contacts on page 38 for configuration. Group Info Displays a list of contact numbers in grouped according to function or area.

  • Page 20: Reset To Factory Default Settings

    Configuring Phone Settings Menu Option Description Picture Memory Displays how many contacts are stored in the MinePhone memory. Up to 600 contacts can be stored which are configured on the server. 2.5 Reset to Factory Default Settings The Restore Defaults feature will reset the phone settings back to factory defaults. The procedure is described below.
  • Page 21 Configuring Phone Settings 3. A dialog box will appear to confirm action. Press OK to proceed. 4. The handset will reset to factory default settings. Note: When the MinePhone is reset to default settings, it will not be able to download settings from the TFTP server until its network settings are properly configured.

  • Page 23: Chapter 3: Configuring Network Settings

    It is highly recommended that network settings for a fleet of MinePhones are centrally configured using the Mine Site Technologies' ImPact Communication Appliance (ICA). Using ICA will simplify configuration, save time and minimise errors. Please refer to the ICA Administrator Console Setup Guide for details.
  • Page 24 Configuring Network Settings • Pressing a number key 2 to 9 repeatedly will cycle through the characters printed on the key until the required character appears. If the next character is located on the same key as the present one, wait until the cursor appears and enter the letter / number.

  • Page 25: Access Point (Ap) Configuration

    Configuring Network Settings 3.1 Access Point (AP) Configuration The AP Config settings define the wireless network connection. The MinePhone must be restarted for changes to take effect. AP Config Description Picture SSID Wireless network name Set Security Wireless Security Encryption Type •...

  • Page 26: Session Initiation Protocol (Sip) Configuration

    Configuring Network Settings AP Config Description Picture WPA / WPA or WPA2 pre-shared key using a passphrase of 8-63 WPA2 key characters. AP Search Searches for wireless APs in proximity of the phone. Press Select to connect to the AP. 3.2 Session Initiation Protocol (SIP) Configuration The SIP menu, accessible in Settings >...

  • Page 27: Real Transport Protocol (Rtp) Configuration

    Configuring Network Settings Field Description Values Outbound Support for configuring another SIP server for Enable or Disable. By default Proxy Mode outbound calls. it is disabled. Outbound Outbound SIP server name or IP address. Note: This must be set to Server be the same as the SIP server name or IP address if...

  • Page 28: Trivial File Transfer Protocol (Tftp) Settings

    Configuring Network Settings Field Description Values Picture Codec Setting Menu select g.711a, g.711mu, Default is g.711a g.729a DTMF Mode Dual Tone Multi-frequency Signalling Default is RFC2833 (DTMF) is used in touch-tone dialling when dialling a number to determine which keys are pressed. The MinePhone has two modes: •...

  • Page 29: Network Time Protocol (Ntp) Configuration

    Configuring Network Settings Field Description Values Picture TFTP Mode Enables or disables the phone to Enable (Default) or connect to the TFTP server. Disable. TFTP Server Hostname or IP address. Hostname or IP address. TFTP Selecting TFTP download will initiate Select to perform a TFTP Download a TFTP connection to download...

  • Page 30: Internet Protocol Settings

    Configuring Network Settings Field Description Values Picture NTP Mode Connection to a NTP can be enabled Enable (Default) or or disabled. Disable. NTP Server Server name or IP address. Hostname or IP address. 3.6 Internet Protocol Settings The Settings > Network > Internet Protocol menu is used to configure the MinePhone's IP address as static or dynamic via DHCP.
  • Page 31 Configuring Network Settings Protocol Field Description Values Picture Static IP IP Address The phone's assigned IP address address IP address. Subnet Mask Identifies the subnet Default subnet mask the IP address belongs is 255.255.255.0 Default The IP address of the IP address Gateway default gateway to be...

  • Page 32: Advanced Settings

    Configuring Network Settings 3.7 Advanced Settings These variables define wireless and hardware specific settings as described below. The menu can be accessed in Settings > Network > Advanced Settings . The MinePhone must be restarted for changes to take effect. Field Description Values...

  • Page 33: Wi-Fi Survey

    Configuring Network Settings Field Description Values Picture Channel Selects wireless channel settings. Wireless channels can be Select assigned to the phone as a Note: MST ImPact Wireless range or specific Network Switches and Access channel/s. The text format Points are usually configured to to enter is either a list of operate on channels 1, 6, 11.
  • Page 34 Configuring Network Settings Field Description • The phone is connected to it. This field is used by advanced field engineers to troubleshoot roaming and handover performance. Received Signal Strength Indicator (RSSI) of the AP. Wireless signal strength MinePhone Administrator Guide Revision E...

  • Page 35: Chapter 4: Trivial File Transfer Protocol (Tftp) Configuration

    Chapter Trivial File Transfer Protocol (TFTP) Configuration Topics: The ImPact Communication Appliance (ICA) Administration Console has a graphical user interface for creating TFTP configuration files, • Configuring the Network which are notified to MinePhones via the ICA's built in TFTP server. •...

  • Page 36: Configuring The Network

    Trivial File Transfer Protocol (TFTP) Configuration 4.1 Configuring the Network MinePhones and the TFTP server need to be on the same network and IP address range. The simplest configuration is for phones and a TFTP server to be associated with an AP, which involves the following: 1.

  • Page 37: Configuration Files

    Trivial File Transfer Protocol (TFTP) Configuration 04A.resource.revision.latest=1.4.0.0 04A.resource.revision.1.4.0.0.name=mp70_resource_1_4_0_0.bin Field Description Hardware version number. 04A.firmware.revision.latest Latest firmware version number. 04A.firmware.revision.1.4.0.0.name Path to the firmware binary for the 1.4.0.0 revision. 04A.resource.revision.1.4.0.0.name Latest resource version number. 04A.resource.revision.1.4.0.0.name Path to the resource binary for the 1.4.0.0 revision. Check the hardware version number corresponds to the MinePhones being upgraded.

  • Page 38: Editing The Change.txt File

    Trivial File Transfer Protocol (TFTP) Configuration • Figure 2: MinePhone configuration files 4.4.1 Editing the change.txt file The change.txt file contains change numbers corresponding to the site settings and phone contact configuration files as shown in the screenshot below. This file is read first by the phone and if the change numbers are different to what is last read from the configuration files, it will download and apply the updated files from the TFTP server.
  • Page 39 Trivial File Transfer Protocol (TFTP) Configuration downloaded to MinePhones. It can be opened and edited using a text editor such as Notepad. An example and description is shown below. ChangeNum=2011-04-29T14:54:04.412+10:00 1=Personnel 2=Vehicles 3=Support 4=Emergency 5=Security Class=1 Name=Billy Bob Mobile=213 Home=14233 Class=1 Name=Kal-El Home=123 1232...

  • Page 40: Editing The Site Settings File

    The site settings file is divided into sections which are described below. Change number The change number identifies the file from the previous update. This value should be updated when the site settings file is edited. #------------------------------------------------------------------- Mine Site Technologies MinePhone Site Config Version 1.4.3.3 #------------------------------------------------------------------- #------------------------------------------------------------------- # This is an example file containing all tftp configurable settings.
  • Page 41 Trivial File Transfer Protocol (TFTP) Configuration # such as keys and numbers are required depends on the security # type used. #------------------------------------------------------------------- # wireless.ap.ssid=IMPACT # wireless.ap.security=open # wireless.ap.security=wep # wireless.ap.wep.keyindex=1 # wireless.ap.wep.key.64=mine1 # wireless.ap.wep.key.128=mine1 # wireless.ap.security=wpa-tkip # wireless.ap.security=wpa-aes # wireless.ap.wpa.key=minesite # wireless.ap.security=wpa2 # wireless.ap.wpa.key=minesite Wireless...
  • Page 42 Trivial File Transfer Protocol (TFTP) Configuration # network.ip.x settings will be ignored. # NOTE: IP address can not be set in global settings, only a # phone's local settings. #------------------------------------------------------------------- # network.ip.mode=dhcp # network.ip.mode=static # network.ip.address=172.16.4.100 ## Local configuration only # network.ip.netmask=255.255.0.0 # network.ip.dns.primary=0.0.0.0 # network.ip.dns.secondary=0.0.0.0...
  • Page 43 Trivial File Transfer Protocol (TFTP) Configuration Field Description Value network.advanced.type Option to choose the mode of Default value is ap mode. operation: • ap mode — The handset will connect to the wireless network. • adhoc mode — MinePhones connect "peer to peer"...
  • Page 44 Trivial File Transfer Protocol (TFTP) Configuration # sip.proxy.domain=172.16.4.5 # sip.proxy.port=5060 # network.tftp.enabled=true # network.tftp.ip.address=172.16.3.5 # network.ntp.enabled=true # network.ntp.ip.address=172.16.3.5 # network.rtp.port=9090 # network.rtp.packetizetime=20ms # network.rtp.codec=g.711a Field Description Values sip.register.name User name as it appears to other users. Usually the phone extension. sip.register.password Password to authenticate user to the SIP password...
  • Page 45 Trivial File Transfer Protocol (TFTP) Configuration # roamscan.scan.threshold=-70 # roamscan.scan.period=3 # roamscan.scan.foreground.start=1 # roamscan.scan.foreground.end=16 # roamscan.scan.background.period=60 # roamscan.scan.dwell.active.min=5 # roamscan.scan.dwell.active.max=30 # roamscan.scan.dwell.passive=150 # roamscan.scan.beacon.miss=10 Field Description Values roamscan.roam.threshold When the RSSI is lower than the defined -90 to 0 where -90 is no value, the phone will roam for an AP that signal.
  • Page 46 Trivial File Transfer Protocol (TFTP) Configuration Field Description Values roamscan.scan.beacon.miss How many beacons are missed by the Recommended setting is 10 MinePhone on the current AP before it will (10 beacons = 1 second total) roam for another AP. Handset Settings This section configures general phone settings.
  • Page 47 Trivial File Transfer Protocol (TFTP) Configuration Field Description Values ptt.mic.primary The MinePhone has two microphones: one bottommic or topmic. at the top of the phone and one at the bottom. Either microphone can selected depending on the phone position when using PTT. Push To Talk (PTT) The Push To Talk section has settings for each PTT channel.
  • Page 48 Trivial File Transfer Protocol (TFTP) Configuration # ptt.channel.10.name=Channel 10 # ptt.channel.10.address=224.20.20.19 # ptt.channel.10.port=9145 # ptt.channel.11.name=Channel 11 # ptt.channel.11.address=224.20.20.20 # ptt.channel.11.port=9145 # ptt.channel.12.name=Channel 12 # ptt.channel.12.address=224.20.20.21 # ptt.channel.12.port=9145 # ptt.channel.13.name=Channel 13 # ptt.channel.13.address=224.20.20.22 # ptt.channel.13.port=9145 # ptt.channel.14.name=Channel 14 # ptt.channel.14.address=224.20.20.23 # ptt.channel.14.port=9145 # ptt.channel.15.name=Channel 15 # ptt.channel.15.address=224.20.20.24 # ptt.channel.15.port=9145...
  • Page 49 Trivial File Transfer Protocol (TFTP) Configuration # ptt.channel.25.name=Channel 25 # ptt.channel.25.address=224.20.20.34 # ptt.channel.25.port=9145 # ptt.channel.26.name=Channel 26 # ptt.channel.26.address=224.20.20.35 # ptt.channel.26.port=9145 # ptt.channel.27.name=Channel 27 # ptt.channel.27.address=224.20.20.36 # ptt.channel.27.port=9145 # ptt.channel.28.name=Channel 28 # ptt.channel.28.address=224.20.20.37 # ptt.channel.28.port=9145 # ptt.channel.29.name=Channel 29 # ptt.channel.29.address=224.20.20.38 # ptt.channel.29.port=9145 # ptt.channel.30.name=Channel 30 # ptt.channel.30.address=224.20.20.39 # ptt.channel.30.port=9145...
  • Page 50 Trivial File Transfer Protocol (TFTP) Configuration #-- PTT Codec -------------------------------------------------- # ptt.codec is introduced in 1.4.2 # The versions earlier than 1.4.2 were hardcoded as g.711mu. # ptt.codec need be set as g.711mu for PTT communication between # Minephones pre-1.4.2 and post-1.4.2. #------------------------------------------------------------------- #ptt.codec=g.711mu #ptt.codec=g.711a...
  • Page 51 Trivial File Transfer Protocol (TFTP) Configuration Speaker / Earpiece / RSM Speaker Volume Range Settings The speaker volume ranges can be configured for the MinePhone speaker, earpiece speaker and RSM speaker. The table below defines the speaker gain settings. #-- speaker/earpiece/remote-speaker gain settings------------ # The audio.output.speaker.* settings apply to # the use of the internal speaker # The audio.output.rsm.* settings apply to the use...

  • Page 52: Editing Phone Specific Configuration Files

    Trivial File Transfer Protocol (TFTP) Configuration If the PTT speaker settings configured in the MinePhone are as follows: #audio.output.speaker.ptt.gain.min=1 #audio.output.speaker.ptt.gain.step=3 • The PTT speaker has a 1dB gain at the lowest volume setting. • Each volume increment will adjust the volume level by 3dB. For example, adjusting the volume level from the lowest setting up one increment, increases the gain to 4dB.
  • Page 53 Trivial File Transfer Protocol (TFTP) Configuration After applying the changes the firmware and resource version numbers are displayed in the bottom right of the screen when the phone is restarted. Revision E MinePhone Administrator Guide...

  • Page 55: Chapter 5: Maintenance

    Chapter Maintenance The MinePhone is an important communication device to improve safety and productivity. It should be treated with care and regularly maintained. Inspection before use Before taking a MinePhone into a hazardous environment, it is the responsibility of the user to ensure that the hardware appears fit for use.

  • Page 57: Appendix A: Troubleshooting Guide

    Appendix Troubleshooting Guide This appendix provides a troubleshooting guide for diagnosing and solving any issues that may arise. Problem Cause Solution MinePhone does not Handset is not charged. Charge the handset in the supplied charging dock. turn on. Battery is not Power adaptor.
  • Page 58 Troubleshooting Guide Problem Cause Solution I cannot see the AP The MinePhone can be Refer to Advanced Settings on page 32 to when I conduct a net configured to scan particular configure wireless channels. search. wireless channels. If the AP is not on these channels it will not be detected.

  • Page 59: Appendix B: Mp10 Minephone Specification

    Appendix MP10 MinePhone Specification Note: While every effort is made to ensure that this information is accurate at the time of publishing, the following specifications are subject to change. Please refer to the datasheet for your model and version for up to date information. Physical Dimensions 119mm (W) x 57.5mm (D) x 21.5mm (H)
  • Page 60 MP10 MinePhone Specification Voice Features G.711 (A-Law & u-Law 64kbps) G.729A (8kbps) Acoustic echo cancellation Background noise cancellation Jitter buffer control (default 80ms, max 320ms) Voice Voice-over-IP (P2P, PBX, PTT) Communication IEEE 802.11 b/g SIP support Telephony features Call forwarding Caller ID Call waiting Call mute...

  • Page 61: Appendix C: Mp70 Minephone Specification

    Appendix MP70 MinePhone Specification Physical Dimensions 150mm (W) x 75mm (D) x 35mm (H) Weight 250g Display 240 x 320 Colour TFT Battery (internal) 1100mAh Battery life 4 hours talktime 48 hours standby time Transmit Power +17dBm Enclosure Ingress IP54 Protection (IP) rating Network Protocols •...
  • Page 62 MP70 MinePhone Specification Acoustic echo cancellation Background noise cancellation Jitter buffer control (default 80ms, max 320ms) Voice Voice-over-IP (P2P, PBX, PTT) Communication IEEE 802.11 b/g SIP support Telephony features Call forwarding Caller ID Call waiting Call mute Re-dial (last 20 calls) Hot-key dialling Text messaging (stores up to 100 messages) Multiple ring tones...

  • Page 63: Appendix D: Mp70 Regulatory

    Appendix MP70 Regulatory This section contains relevant regulatory details for the MP70 MinePhone. Please contact MST if further information is required. IECEx TSA 10.0023X MSHA Approval No.: 23-A100006-0 PAR No.: 0096868 Pennsylvania, USA Approval No.: BFE 31-11 (Pennsylvania Bituminous Coal Mine Act) Approval No.: MHA 100051, Model: KT112-S MASC M/11-052X FCC ID...
  • Page 64 MP70 Regulatory MinePhone Administrator Guide Revision E...

  • Page 65: Appendix E: Example Timezone Offsets

    Appendix Example Timezone Offsets The table below specifies a variety of time-zone offset values that can be entered in the site configuration file. Country Timezone Offset Value Eniwetok, Kwajalein -43200 Midway Island, Samoa -39600 Hawaii -36000 Alaska -32400 Pacific Time (US/Canada), Tijuana -28800 Arizona -25200...
  • Page 66 Example Timezone Offsets Country Timezone Offset Value Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna 3600 Belgrade, Brastislava, Budapest, Ljubljana, Prague 3600 Brussels, Copenhagen, Madrid, Paris 3600 Sarajevo, Skopje, Sofija, Vilnus, Warsaw, Zagreb 3600 West Central Africa 3600 Athens, Minsk, Istanbul 7200 Bucharest 7200 Cairo...
  • Page 67 Example Timezone Offsets Country Timezone Offset Value Osaka, Sapporo, Tokyo 32400 Seoul 32400 Yakutsk 32400 Adelaide 32400 Darwin 32400 Brisbane 36000 Canberra, Melbourne, Sydney 36000 Guam, Port Moresby 36000 Hobart 36000 Vladivostok 36000 Magadan, Solomon Is., New Caledonia 39600 Auckland, Wellington 43200 Fiji, Kamchatka, Marshall Is.

  • Page 69: Appendix F: Acronyms

    Acronyms Acronym Meaning Access Point DHCP Dynamic Host Configuration Protocol ImPact Communication Appliance Media Access Control Mine Site Technologies Network Time Protocol Push To Talk Peer to Peer Remote Speaker Microphone RSSI Received Signal Strength Indicator Real Transport Protocol Session Initiation Protocol...

  • Page 71: Appendix G: Hardware Warranty

    Mine Site Technologies will repair or replace the defective hardware during the warranty period at no charge to the original owner. Such repair or replacement will be rendered by Mine Site Technologies.

  • Page 73: Appendix H: Firmware Eula

    1. GRANT OF LICENSE The MST firmware is licensed as follows: (a) Installation and Use Mine Site Technologies grants you the right to install and use copies of the MST firmware on associated MST hardware. (b) Backup Copies You may also make copies of the MST firmware if necessary for backup and archival purposes.
  • Page 74 MST firmware, even if Mine Site Technologies has been advised of the possibility of such damages. In no event will Mine Site Technologies be liable for loss of data or for indirect, special, incidental, consequential (including lost profit), or other damages based in contract, tort or otherwise. Mine Site...

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