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Answering System Operation
Audible Indicators
Your 2151 telephone system gives you voice prompts for feature operations
and voice confirmations when you press a button or complete an operation.
Setting the clock
1.
Make sure the answering system is on.
2.
Press TIME/SET. The system announces the clock setting, then
announces: "To Set Day and Time, press TIME/SET."
3.
Press TIME/SET.
4.
Press CHANGE until the system announces the correct day, then press
TIME/SET.
5.
Press CHANGE until the system announces the correct hour, then
press TIME/SET.
6.
Press CHANGE until the system announces the correct minute, then
press TIME/SET. The system announces the current year,
press CHANGE until the system announces the correct year,
press TIME/SET. The system announces the current clock setting.
NOTES:
1. The time will be set automatically with incoming caller ID data. You can how-
ever choose to set the time manually, caller ID is a subscription service provided
by most telephone companies.
2. To advance the minute or year by increments of 10, press and hold CHANGE.
About Announcements
•
You can record two different announcements — one for normal
answering and one for when you've set the system to play the announcement
only.
•
Use normal answering when you want the system to record callers'
messages. Use announce only when you want to give information to
callers without accepting messages.
•
If you choose not to record an announcement, the system answers with
a pre-recorded announcement.
•
The normal answering pre-recorded announcement says: "Hello. I'm unable
to answer your call right now. Please leave your name, number and a
message after the tone." The announce only pre-recorded announce-
ment says: "Hello, I'm unable to answer your call right now. Please call
again. Thank you."
•
By setting announce only to on or off, you decide which announcement your
callers will hear when the system answers a call (the system comes set for
normal answering, with announce only turned off). See Set announce
only, located in the Feature Summary chart later in this section, to
change your announcement selection.
12
Answering System Operation
Setting Up Your Answering System
You can set up one feature at a time, or you can set up the first feature and
then move on to set up the other features in sequence.
1.
Make sure the answering system is on.
2.
Press MENU until the system announces the feature you want to
set. Refer to the Feature Summary below for a description of the
features and your choices.
3.
Press CHANGE until the system announces the desired setting.
4.
Press TIME/SET to confirm your selection.
5.
Press MENU to move on to the next feature, or press PLAY/STOP to
exit feature setup.
Feature Summary
*
Default settings indicated by
.
System announces: Description/directions:
System announces:
Description/directions:
"Set Security Code"
Set the remote access code you will use to
access features and functions of the answering
19 *
system from a touch tone phone. You can select
any two digit code, from 10 to 99.
NOTE: To advance the remote access code
by increments of 10, press and hold CHANGE.
"Set Audible Message Alert "
When message alert is turned on, the
Off *
base beeps once every 10 seconds when
On
new
"Set Announce Only"
When you turn announce only on, callers
Off *
hear your announcement, but cannot leave a
message.
On
"Set Base Ringer"
Turn the base ringer on or off.
* * * * *
On
Off
"Set Number of Rings"
Choose how many times the phone will ring
2
before the system answers a call.
4 *
6
Toll Saver
With toll saver active, the system answers
after two rings when you have new
messages and after four rings when you
have no new messages.
NOTE:
You can exit feature setup at any time by pressing a PLAY/STOP.
14
Answering System Operation
Call Screening/Intercept
1.
Make sure the answering system is on, and set the message playback
volume control above level 1 so you can hear the caller' s message.
2.
If you decide to take the call, press
3.
If you pick up an extension phone during the announcement and the
announcement does not stop right away, press and release the tele-
phone switchhook.
Record a Memo
You can record a memo up to four minutes long, which is stored as an
incoming message.
1.
Press and release REC/MEMO.
2.
The system announces "Now recording". After the beep, speak toward
the microphone. The message window displays the length of your memo
up to 99 seconds, if you record a memo longer than 99 seconds, 99 con-
tinues to flash until you finish.
3.
To stop recording, press the PLAY/STOP again.
Message Window Display
Window Display: when:
0
No messages.
1 - 99
Total number of messages, or message number
during message playback.
0 - 99 <--> F
Memory is full, or total number of messages is "99."
1
99
to
(counting)
Duration of announcement or memo recording
(maximum length of announcement is 90 seconds).
99
(flashing)
Length of recording is more than 99 seconds.
1
8
-
(on steady for
Indicates volume level selected when VOL-
one second)
or VOL+ is pressed.
10
99
-
Current remote access code while setting.
A
Announce only mode.
On or Off
Displayed when any setting is changed from on or
(steady for one second)
off.
CL<--> (normal display)
Clock needs to be set.
-- (steady)
System is answering a call or is in remote operation.
-- (flashing)
System is in programming mode or initializing.
16
messages have been received.
/FLASH on the handset.
Answering System Operation
Turn answering
Review/change clock setting;
system on or off
confirm feature settings
Select a feature
Record outgoing announce-
setting
ments, and memos
Enter answering system
feature setup and choose a
feature to
set.....
Record Your Announcement
1.
Press MENU until you hear "Record outgoing message."
2.
Press REC/MEMO. After you hear " N ow recording" followed by a beep,
speak toward the base to record an announcement up to 90 seconds
long.
3.
Press PLAY/STOP. The system plays back your recorded message.
To review your announcement at any time:
1.
Press MENU until you hear " Record outgoing message."
2.
Press PLAY/STOP.
To delete your announcement:
Press DELETE during announcement playback. The system will use the
pre-recorded announcement until you record a new one.
13
Answering System Operation
Listen to, Save & Delete Messages
The system automatically saves your messages until you delete them, and
can store approximately 15 minutes of messages, memos, and announce-
ments (up to a maximum of 99 messages). A message or memo can be up to
four minutes long.
The message window will flash to alert you to new, unplayed messages. If all
messages have been reviewed, the number displayed in the window will glow
steadily. If the system contains both old and new messages, it will play only
the new messages first. After all new messages are played, press the PLAY/
STOP to hear all messages.
NOTE: If the system has less than 30 seconds of record time left, the answering
system turns off. The system will answer after 10 rings and announce "Memory
full, please enter your security code" and wait for the caller to enter the remote
access code.
Before playing a message, the system announces the day and time it was re-
ceived. While the message plays, the message window displays the number of
the message. After playing the last message in a mailbox, the system announces
" E nd of messages." If the system has less than five minutes of recording time
left, it announces remaining time.
Message Window
Delete Messages
delete all old
messages in that
• To delete a message,
mailbox.
press
• You cannot delete a
DELETE while the
message until it's been
message is playing.
reviewed; deleted
• Press and hold
messages cannot
DELETE button to
be recovered.
15
Answering System
- Remote Access
Remote Access
You can access many features of this system remotely from a touch tone
phone.
1.
Dial your telephone number.
2.
When the system answers, enter your remote access code (preset to
19). The system beeps once and then announces the number of new mes-
sages.
3.
Enter a remote command (see Remote Access Commands).
4.
Press * 0 to exit remote operation.
Voice Menu
The system has voice prompts to help you with remote operation. Press
#
1 to hear the menu while remotely connected to the answering system.
Remote Access Commands
Function:
Command:
Play messages in
Press #2. The system will play new messages.
a mailbox
If there are no new messages, the system
plays old messages.
Repeat a message
Press #4 while message is playing; press
#4#4 to back up previous message.
Skip a message
Press #6 while message is playing;
each press advances up another message.
Stop
Press #5.
Save messages
Hang up.
Delete message
Press #9 while message is playing.
Review announcement
Press #7; system plays announcement,
then beeps.
Record announcement
Press
press #5 to stop. System plays back
announcement.
17
.
Volume Control
Press to skip to the
next message; hold
to speed up play-
back.
Play Messages
Press to play
messages in a
mailbox. Press again
to stop playback.
Press to repeat a
message; hold to
slow down
playback
*
7; after beep, record announcement,
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