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Dericam H502W User Manual

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User Manual
Model: H502W
Indoor 720P HD IP Camera
Ver. 1.2

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Summary of Contents for Dericam H502W

  • Page 1 User Manual Model: H502W Indoor 720P HD IP Camera Ver. 1.2...

  • Page 2: Table Of Contents

    Shenzhen Dericam Technology Co., Ltd H502W User Manual -Contents- Chapter 1. Product Introduction ……………………………………………...4 1.1 PC Performance Requirements ………………………………………………. 4 1.2 Smart Mobile Performance Requirements ……………………………………4 1.3 Third-party's IP Camera Software Compatible ……………………………….5 1.4 NVR Compatible …………………………………………………………………5 1.5 Product features ………………………………………………………………….5 1.6 Packing list ………………………………………………………………………..6...
  • Page 3 Shenzhen Dericam Technology Co., Ltd H502W User Manual Chapter 6. IPad ……………………………………………………………………19 Chapter 7. Net Connection ……………………………………………………20 7.1 Basic Network settings …………………………………………………………20 7.2 Wireless Connection ……………………………………………………………21 7.3 Dynamic DNS ……………………………………………………………………22 7.4 UPnP settings ……………………………………………………………………22 7.5 Reverse Connect ………………………………………………………………..23 7.6 MSN ………………………………………………………………………………23 Chapter 8.
  • Page 4 Shenzhen Dericam Technology Co., Ltd H502W User Manual 10.2 Date and time ……………………………………………………………………30 10.3 Multi device ………………………………………………………………….…..30 10.4 PTZ and OSD Setting ………………………………………………………….33 10.5 P2P and Onvif Config …………………………………………………………..33 10.6 Local Setting (PC) ………………………………………………………………33 10.7 Update software …………………………………………………………………34 Chapter 11. Diagnostic Tools ……………………………………………….….35...

  • Page 5: Chapter 1. Product Introduction

    Internet. Dericam IP camera works based on the TCP/IP standard. A WEB server is integrated in- side which can support Internet Explorer or other major browsers. And this feature can help you to accomplish online management and maintenance on your device simply, such as remote configuration, remote start-up and firmware upgrade.

  • Page 6: Third-Party's Ip Camera Software Compatible

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 1. Android OS mobile, support 3G internet; 2. iPhone or iPad. 1.3 Third-party's IP Camera Software Compatible: Now have tested and can work with: 1. Blue Iris 2. H264webcam 3. IPCam Viewer 4.

  • Page 7: Packing List

    Shenzhen Dericam Technology Co., Ltd H502W User Manual al-time video stream from anywhere networking connection is available. And the video segments can be recorded on your computer or SD Card. Alarm Monitoring: 1.5.6 When alarm of camera is triggered, the alarm information can be sent to your e-mail or ftp server.

  • Page 8: Interfaces

    Shenzhen Dericam Technology Co., Ltd H502W User Manual ●Net Cable x 1 ●Bracket x 1 1.7 Interfaces Audio： 1.7.1 Used to connect headphones or speaker, can hear voice from PC side. RJ45 Port： 1.7.2 Used to connect net cable to router or switch.
  • Page 9 Shenzhen Dericam Technology Co., Ltd H502W User Manual RESET Button： 1.7.6 If user forgets the password, just press this bottom for more than 5 seconds, then user can restore to factory settings. DC5V： 1.7.7 Connect the power adapter. Antenna: 1.7.8 The antenna of this cam is fixed and can’t be exchanged.

  • Page 10: Chapter 2. Product Installation

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 2. Product Installation 2.1 Hardware installation Install network connection: 2.1.1 Insert one crystal head of twisted pair cable into the cable slot of NIC (Network Interface Card), which locates on the back of IP camera. Then, connect the other crystal head of the cable to the router or switch.
  • Page 11 Shenzhen Dericam Technology Co., Ltd H502W User Manual CD-ROM installation 2.2.1 1. Please put the attached CD into the CD-ROM driver in your PC. 2. Double-click ocx2.exe, and installation can be finished automatically. Download OCX.exe from the networking camera and then install it.

  • Page 12: Chapter 3. Search Equipment And Login

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 3. Search equipment and login camera 1). Make sure the equipment is properly connected with the network and power. 2). the router must support DHCP (Dynamic Host Configuration Protocol), because dynamic IP addresses obtaining is one of the factory settings of camera. If the device cannot get the correct IP address, it will use the default IP address.

  • Page 13: Login Network Camera

    Shenzhen Dericam Technology Co., Ltd H502W User Manual Note: Ipcamtools.exe is only used to search for the LAN IP addresses and port numbers of the cameras. However, the tool is not able to search IP address of the camera as well as the port number in WAN.
  • Page 14 Shenzhen Dericam Technology Co., Ltd H502W User Manual face, the user name and password are modifiable. For the security issue, it is strongly rec- ommended to change the password in control panel. After enter the correct user name and password, real-time images is displayed on the mon- itor screen.

  • Page 15: Chapter 4. Live Video Attribute And Ptz Control

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 4. Live Video Attribute and PTZ Control 4.1 Functions Description: Windows: the window is defined as video window number shown in the video region, the current maximum of which were 100. Aspect Ratio: User can set the current aspect ratio to 16:9, 4:3 or 5:4.
  • Page 16 Shenzhen Dericam Technology Co., Ltd H502W User Manual Frame rate: Set the current video frame rate. User can change the frame rate to limit network traffic and achieve more fluent image sequence. IR-LED: User can turn on or turn off the infrared lights manually, but for most of conditions, auto mode is best choice.
  • Page 17 Shenzhen Dericam Technology Co., Ltd H502W User Manual View Snapshot: Open image folder to view the pictures. Start/Stop the video record: Start or stop the video record on local PC HDD. Start/Stop all of the video record: Start or stop the video record of all the connected devices.

  • Page 18: Video Panel

    Shenzhen Dericam Technology Co., Ltd H502W User Manual Note: when the window is selected, the border of the window will become red. Double-click to select the screen, and the screen automatically changes to full-screen mode. To return to its original state, please double-click the screen again.

  • Page 19: Advanced Operation Instructions

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 4.3 Advanced operation instructions: Connect All: Used to connect all the IP cameras. Disconnect All: Used to disconnect all the IP cameras. Video Effect: you can choose the video quality of cam; note high quality will take more storage size.

  • Page 20: Chapter 5. Function Menu

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 5. Function Menu Network camera page setup options are in the far left, when clicking the left arrow; the hid- den settings page will be expanded. Click the left arrow, set the options as follows.

  • Page 21: Chapter 7. Net Connection

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 7. Net Connection Set the parameters associated with the network connection. 7.1 Basic Network settings 7.1.1 Connect Port: The default port of IP camera is 81. If you want to visit several IP cameras which locate in one LAN, you should assign each IP camera a unique port, such as 81, 82, and so on.

  • Page 22: Wireless Connection

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 7.1.4 Using the specified IP address (static IP): To specify the equipment IP, it is required to manually fill in IP address. Fill in relevant information by the Depositary and click on the “Save” button. This function of equipment will take effect after restart.

  • Page 23: Dynamic Dns

    Shenzhen Dericam Technology Co., Ltd H502W User Manual , search for your area wireless router; secondly, choose the router name of user itself and fill in the wireless router password and the type of IP ad- dress .Generally, user can connect to the router now. Unplug the network cable at this moment, you should find the IP camera.

  • Page 24: Reverse Connect

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 7.5 Reverse Connect usually, in networks, IP camera is set as server, and monitor software plays the role of client. But in case that IP camera locates in the network which doesn’t support server settings.

  • Page 25: Chapter 8. Alarm Settings

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 8. Alarm Setting 8.1 Motion Detect: Motion detection is for the user who wants to deploy the detected region. When somebody or something break into the detected region, motion detection will be triggered, IP camera will send photos to the e-mail or ftp server of user.

  • Page 26: Mail Setting

    Shenzhen Dericam Technology Co., Ltd H502W User Manual Enable motion detection: Used to open the motion detection function. Define motion area: User must drag left mouse to define the detecting area or right mouse to cancel the detecting area. Enable E-mail alarm: Used to send photos to the specified mailbox when there is an alarm.

  • Page 27: Ftp Setting

    Shenzhen Dericam Technology Co., Ltd H502W User Manual Server: Used to set the user's mail address. Port: Used to set the port of mail server. Usually it is default values. Addresser: Used to send the user’s mail address. Password: Used to send the user’s mail password.

  • Page 28: Chapter 9. Front-End Record

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 9. Front End-Record 9.1 Storage : You can setup and check status of SD Card. Please note the SD card should be plugged well before you power on the cam, otherwise you can’t find it.

  • Page 29: Alarm Record

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 9.5 Alarm Record : Can setup the video record date when alarm. 9.6 Record Repair: When record video file crashed, this function can try to repair it. www.dericam.com...

  • Page 30: Chapter 10. Control Panel

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 10. Control panel 10.1 Account and Action Setting: 10.1.1 System Information: Used to display version information and operating information. 10.1.2 Device information: Used to set the name of the equipment and the login greeting.

  • Page 31: Date And Time

    System time 10.3 Multi device (Outer device): Used for monitoring multi-cams at the same time. Users can add many of Dericam H502W or H216W as outer device and watch with one monitor screen, so it is convenient to manage. www.dericam.com...
  • Page 32 Shenzhen Dericam Technology Co., Ltd H502W User Manual 10.3.1 Create new device: Click create button for add outer cams, just input local IP address or ddns name, user and password and save. 10.3.1 Connect new device: Back to live video and choose multi windows such as 4 win- dows, click “Connect button”...
  • Page 33 After that you should see multi cams images. 10.3.2 Multi Device Limit: One H502W or H216W can add up to 100 cameras at the same time, but too many cams will make the video very slowly, so PC performance of yours and the network condition have to be consider before you decide to link how many cams.

  • Page 34: Ptz And Osd Setting

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 10.4 PTZ and OSD Setting: 10.4.1 PTZ setting used to set the rotation of PTZ, when user chooses reverse rotation, the head will follow the arrows to the reverse detection. This feature is used to solve the camera when it is inversion.

  • Page 35: Update Software

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 10.6.1 Download OCX control: Used for user to download and install OCX2 control. 10.6.2 Language: Used to select the appropriate language version. 10.6.3 Device setting: Used for download or upload the information of equipment configura- tion, and also parameters can be recovered to factory Settings.

  • Page 36: Chapter 11. Diagnostic Tools

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 11. Diagnostic Tools Diagnostic Tools: Used to check the unusual situation of equipment, and then help users to solve the network connection problems. 11.1 Event Viewer: 11.2 ping This function let user can test the IP address with Ping.

  • Page 37: Chapter 13. How To Access Ip Camera Via Wan (Wide Area Network)

    Shenzhen Dericam Technology Co., Ltd H502W User Manual How to Access IP camera via WAN (Wide Area Network) 13.1 What’s DDNS? Dynamic DNS, also called as dynamic domain name, is used to handle the problem that user’s device doesn’t have fixed IP while accessing Internet. With assist of DDNS, user can connect to his/her IP camera directly via DDNS.

  • Page 38: Use Upnp Map The Port

    Shenzhen Dericam Technology Co., Ltd H502W User Manual The device also supports third-party domain name resolution, currently supports www.3322.org and www.dyndns.org. If users need a third party domain solution, can access the appropriate site and apply for the dynamic domain. Then, fill the applied domain infor- mation in the camera.

  • Page 39: How To Establish Virtual Server

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 13.3.2 Login to the network camera, open the Settings page "Network Connections">> "UPnP port mapping", select the "Enable" and click "Save". It will cost a few seconds to update UPnP success, as shown below: 13.3.3 Find the Router GUI page, "forward rule">>...
  • Page 40 Shenzhen Dericam Technology Co., Ltd H502W User Manual 13.4.3 Click "Save", then will return the following page. 13.4.4 Settings is finished If you use D-LINK routers, please refer to this note. 13.4.5 Open the router GUI page "forward rule">> "virtual server", as shown below.

  • Page 41: Chapter 14. How To Access Ip Camera Through Mobile Phone

    Shenzhen Dericam Technology Co., Ltd H502W User Manual How to Access IP Camera through Intelligent Mobile Phone 14.1 How to setup IPMaster or IP Cam Viewer for mobile Phone: With the assistance of professional client software IPMaster you can access any online IP Camera anywhere through intelligent mobile phone, iPhone or Android-OS (Operation Sys- tem) based mobile phone.
  • Page 42 Shenzhen Dericam Technology Co., Ltd H502W User Manual 2. Run IPMaster, shown below: www.dericam.com...
  • Page 43 You can get the “IPCam Viewer” from app store or Android market. 14.1.4 After setup and run IP Cam Viewer, shown below: 14.1.5 Choose Dericam H502W as device type, or “MayGion IP Camera V3” is OK too. www.dericam.com...

  • Page 44: How To Setup P2Pcamlive For Mobile Phone

    1) Search client app named “P2PCamLive” on CD in the package box 2) Search app name “P2PCamLive” in apple store or Android Market. 3) Go to Dericam website and find how to download the apps. 14.2.3 After installation, please run P2PCam_Live, and add device through scanning two-dimensional code on the camera body, after a while you will see the image from the app, need not set any DDNS or port forwards.
  • Page 45 Shenzhen Dericam Technology Co., Ltd H502W User Manual 14.2.4 Demo Steps for how to setup app for iPhone: a) Click “add camera” button: b) You can see the next UI: c) Click “QR Code” button, and aim the camera of iPhone to the QR Code on the IPCam body, app will recognize the UID very quickly.
  • Page 46 Shenzhen Dericam Technology Co., Ltd H502W User Manual e) UID field is same as QR Code on the IPCam body, password field should be set as login password of IPCam, and default is ‘admin’. After complete the setting infor- mation, return to the main interface, you can see the camera video:...
  • Page 47 Shenzhen Dericam Technology Co., Ltd H502W User Manual Method to control camera pan and tilt: You can control the directions by dragging screen with finger, up and down, left and right. User can add different IPCam through above steps. 14.2.5 Demo Steps for how to setup app for Android OS phone: a) Download software P2PCamlive from networks or CD-ROM and install it.
  • Page 48 Shenzhen Dericam Technology Co., Ltd H502W User Manual d) Method to control camera pan and tilt rotation： You can control the directions by dragging screen with finger, up and down, left and right. User can add different IP- Cam through above steps.
  • Page 49 Shenzhen Dericam Technology Co., Ltd H502W User Manual a) This is caused due to insufficient network bandwidth; please reduce the resolution of the image. If watch video from smart phone, it is recommended to set resolution at 320*240 and set the image effect settings to smoothest mode.

  • Page 50: Chapter 15. How To Record Video With Synology Nas

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 15. How to Record video with Synology NAS Running the NAS surveillance system Click "add" button Choose “complete set”, input camera IP/HTTP port/user password, choose ONVIF type, and click on the "next":...
  • Page 51 Shenzhen Dericam Technology Co., Ltd H502W User Manual Choose h. 264 coding, resolution choose "1280 * 720", and click "next" www.dericam.com...
  • Page 52 Shenzhen Dericam Technology Co., Ltd H502W User Manual Set the video schedule, you can choose continuous or motion detection mode for trigger the record, then click "ok". Go to advanced setup, you can choose the live video and motion detect source, from cam- era or from Surveillance Station.
  • Page 53 Shenzhen Dericam Technology Co., Ltd H502W User Manual Camera add finished, click "implementing image" Image preview www.dericam.com...

  • Page 54: Chapter 16. How To Record Video With Blue Iris

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 16. How to Record Video with Blue Iris or other Software Installing and running the blue iris 3 Click button add a cameras In “new camera” window click “video” www.dericam.com...
  • Page 55 Shenzhen Dericam Technology Co., Ltd H502W User Manual Click “configure” button www.dericam.com...
  • Page 56 Shenzhen Dericam Technology Co., Ltd H502W User Manual For camera parameters, model choose "RTSP h.264 / MJPG/mpeg4", input camera IP ad- dress or DDNS name, user and password, and video path is "h.264.sdp",after fill these, just click “OK”. In the main interface, will display the camera image...

  • Page 57: Chapter 17. Specification Table

    Shenzhen Dericam Technology Co., Ltd H502W User Manual 17. Spec Table Item Spec Description Dericam H502W Indoor Mega Pixel HD IP Camera Sensor Mega Pixels CMOS Sensor Image illumination 0 Lux Min(IR LED Turn On) Sensor Lens f=3.6mm, F=2.0, IR...
  • Page 58 Shenzhen Dericam Technology Co., Ltd H502W User Manual Wireless 802.11b/g/n 802.11b: 11Mbps (Max.) 802.11g: 54Mbps (Max.) 802.11n:150Mbps Data Rate (Max.) Onvif Support Onvif Protocol V2.2 Support P2P Gateway Pierce Mobile View Support Most of Smart Mobiles such as iPhone, iPad, Android...
  • Page 59 Shenzhen Dericam Technology Co., Ltd H502W User Manual Net Weight 650g Physical Gross Weight 800g Dimensions 10*10*12 cm Storage Temper. -10°C ~ 60° (14°F ~ 140°F) Storage Humidity 0% ~ 90% non-condensing Environment Operate Temper. 0° ~ 55°C (32°F ~ 131°F)

  • Page 60: Chapter 18. Trouble Shooting

    Sometimes dirty thing on the lens will affect the image, please make it clear. 18.6 Why HID number is red and said no authorization? Please contact your seller or direct contact Dericam Inc. for get the right authorization file. www.dericam.com...
  • Page 61 18.8 Can this Cam work with POE router? Dericam Inc. has POE adapter for HD IP Camera, so if you need make the H502W work With POE router, please contact Dericam Inc. 18.9 I want to exchange the Antenna This Cam combines the antenna with the enclosure so you cannot exchange it.
  • Page 62 FCC Caution. § 15.19 Labelling requirements. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. §...

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