Philips HP3643 Manual page 11

Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem
The appliance
does not go on.
Specifications
Model
Rated voltage Hong Kong/Singapore/Middle East/
Turkey
Rated voltage China/Korea
Rated voltage Malaysia
Rated voltage Taiwan
Rated frequency Hong Kong/Singapore/
Middle East/Turkey
Rated frequency China/Malaysia
Rated frequency Korea/Taiwan
Rated power input
Medical device classification
Classification applied part
Insulation class
Ingress of water
IR type
Irradiance
Field dimensions
Battery type
Possible cause
The plug is
not inserted into the
wall socket properly.
There is a power
failure.
The lamp is defective. Contact the Philips Consumer Care Centre.
The mains cord is
damaged.
Solution
Put the plug in the wall socket properly.
Connect another appliance to check if the power
supply works.
If the mains cord is damaged, you must have it replaced
by Philips, a service centre authorised by Philips or
similarly qualified persons in order to avoid a hazard.
HP3643
220-240 V
220 V
240 V
110 V
50/60 Hz
50 Hz
60 Hz
650 W
Class 2
not classified
Class 2
IPX0
IR A/B/C
approx. 700 W/m²
60 x 40 cm²
not applicable
ENGLISH
11