Sony DMW-S05NL-C Installation Manual page 72

4-6 Troubleshooting
Symptom Check and What to do
The floppy disk drive Check that a floppy disk is loaded in the drive.
cannot be accessed
t Load a floppy disk by inserting it all the way until an audible click is heard.
(read from or written
to).
Check whether the floppy disk is write protected.
t If so, set the floppy disk write protect notch to the write enabled position.
Check whether the floppy disk is formatted.
t Use a pre-formatted floppy disk, or format the currently loaded floppy disk.
Refer to the operating system manual for more information about formatting floppy disks.
Check whether BIOS settings are correct.
t You can use the BIOS Setup Utility to disable the floppy disk drive. Check the settings in the BIOS
Setup Utility.
Setup Utility menu: Main > Diskette A
The DVD±RW drive Check whether disc media is loaded correctly on the tray.
cannot be accessed.
t Check that the disc is mounted securely on the holder of the tray.
Check whether the disc media is intended for Windows.
t This Digital Media Workstation cannot read the Macintosh versions of disc media.
The hard disk drive Check whether the hard disk drive is a specified model.
cannot be accessed.
t Operation of hard disk drives other than those specified by Sony cannot be guaranteed.
The operating
Check whether a floppy disk is loaded.
system does not
t If so, eject the floppy disk and reboot.
start.
Check whether the operating system has been corrupted.
t Try restoring the operation system with the restoration process.
Check whether BIOS settings are correct.
[UNEXPECTED
KERNEL MODE
t Use the BIOS Setup Utility to check whether the system has been set to support plug and play.
TRAP] message
Setup Utility menu: Advanced > Advanced > Installed OS > PnP O/S
appears and system
stops while Windows
2000 is starting.
Windows 2000 is not operating properly.
t There are some cases in which the system does not reboot, despite an automatic reboot after error
Although Windows
2000 has been set setting. In these cases, reboot manually.
to reboot
automatically after
an error, it does not
reboot.
The Digital Media
t To forcibly power the Digital Media Workstation off at a Windows blue screen, hold the STANDBY/
Workstation cannot
ON switch down for 4 seconds.
be powered off at a
Windows 2000 blue
Note
screen.
The Digital Media Workstation is not powered off if you press the switch for less than 4 seconds.
4-18
Chapter 4 Maintenance
Digital Media Workstation Troubleshooting (Continued)
Advanced > Peripheral Configuration > Diskette Controller
Security > Diskette Write, Diskette Access
(Continued)