Telephone & Technical Support - Vizio VP50 HDTV20A User Manual

Problem
Tips for Letterbox Content
Users.
6.3 Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may result in
unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem
over the phone. For more information on warranty service or repair, after the warranty period, please
contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO's commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.
Please have your VIZIO model number, serial number and date of purchase available before you call.
Version 12/28/2007
Solution
Letterboxed (or "Widescreen") versions of DVD movies are most commonly
formatted for standard 4:3 Televisions. The Plasma HDTV has the capability of
expanding this content so the entire screen is filled at the expense of image
accuracy. To use this function, press the "ZOOM" key on the remote control and
cycle among the available options.
E-mail: techsupport@vizio.com
Tel: (949) 428-2525
Hours of operations:
6:00am – 6:00pm PST Monday – Friday
10:00am – 2:00pm PST Saturday – Sunday
VIZIO
39 Tesla, Irvine, CA 92618
Tel: (949) 428-2525 Fax: (949) 585-9514
www.VIZIO.com
Web:
64
www.VIZIO.com
VIZIO VP50 HDTV20A User Manual