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Placing the Call to
B-2
Technical support is available during the warranty period to answer any
questions about your new IBM OPTION. Support response time will vary
IBM
depending on the number and nature of calls received.
Marketing, installation, and configuration support will be withdrawn
from the PC Company HelpCenter 90 days after the option has been
withdrawn from marketing.
If you call 90 days after the date of withdrawal or after your warranty has
expired, you might be charged a fee. Additional support is available
through the IBM PC Company automated Fax system, the PC Company
Web Page, the PC Company Electronic Bulletin Board System and
HelpWare offerings.
•
The IBM web site at "http://www.pc.ibm.com
•
The IBM Fax system at (800) 426-3395 or (919) 517-0011
•
The IBM BBS system at (919) 517-0001
For the support telephone and support hours by country, refer to the
following table or to an optional enclosed technical support insert. If the
number is not provided in the table or insert, contact your IBM reseller or
IBM marketing representative.
Support 24 hours a day, 7 days a week
C anad a
United S tates/ P uerto Rico
IBM Serial I/O 128P Expandable Subsystem Hardware Installation Manual
1-8 00-4 26-7 378
1-8 00-4 26-7 378
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