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2. Check the BIOS for its WOL setting. Some computers may need to be
3. Make sure the network cable is fully attached to the adapter.
The LNK LED does not light when you connect the power
1. Make sure that the WOL cable is attached and power is applied to the
2. Make sure that the network cable is attached at both ends.
Testing the Adapter Using the Diagnostics
Test the adapter by running diagnostics.
v For DOS or Windows 3.1, run Setup on the IBM Installation and Drivers
v For Windows NT, Windows 95, or Windows 98, run IBMSet by double-clicking
To run diagnostics, select the adapter, click Diagnostics, and then click Run Tests.
For additional information, click Help in the IBMSet window.
IBM Product Support
The following IBM product support is available:
v Internet Service
v IBM Product Support
Web Sites for Software Updates
You can download the necessary Microsoft and Novell software updates from the
following sites:
v Microsoft Service Pack 4:
v Microsoft Service Pack 3:
v Microsoft NDIS Driver Hotfix:
v Novell Support Pack 6 for NetWare 4.11 or Support Pack 1 for NetWare 5.0:
configured for WOL. For IBM WOL PC systems, make sure that the WOL option
in the BIOS is set to ENABLED.
computer.
CD-ROM or diskette.
IBMSet in the Windows control panel.
You can use the Internet to download software updates, troubleshooting tips,
installation notes, and more. Contact the IBM Networking Web site at:
www.networking.ibm.com/support
– 1 800 772-2227 for IBM HelpCenter
– 1 800 237-5511 for IBM Support Services
– 1 800 565-3344 for HelpPC (Canada)
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/ussp4/
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/ussp3/
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postsp3/ndis-fix/
http://support.novell.com/misc/patlst.htm
®
Appendix F. Troubleshooting and Testing the Adapter
33
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Troubleshooting
