Frequently Asked Questions - VTech Kidizoom Duo DX Parents' Manual

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KIDIZOOM DUO DX FREQUENTLY
ASKED QUESTIONS
Question 1:
I bought a VTech Duo DX, but it will not work with my PC.
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Kidizoom
My PC is looking for a driver. I have searched the internet and cannot
find a VTech camera driver. What can I do?
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Answer:
There is no separate driver needed for the Kidizoom Duo DX. It
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uses a standard USB mass storage device driver. Such a driver comes
standard on all Windows operating systems starting with Windows
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2000 Service Pack 3 (including Windows XP, Vista and upwards) and
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macOS 9.0 and above.
If your computer meets these operating system requirements and
is still looking for a driver, please contact your PC manufacturer for
further assistance. For earlier operating systems that do not support
mass storage, a system upgrade or mass storage device driver may be
available. Again, please check with your PC manufacturer.
Question 2:
The pictures I take aren't matching what I see when I look through the
Viewfinder. The actual captured image covers a greater area than what
the Viewfinder shows.
Answer:
The actual image and digital saved image may vary due to the refraction
of light through the Viewfinder lens. Light bends through the lenses
at different angles based on a variety of factors including the distance
between the lens and your eyes, the angle at which you are viewing the
lenses and even the distance between your eyes. Generally speaking,
when the lenses are placed close to the eyes the way they are intended
to be, light will refract through the lenses in such a way that it focuses in
a tighter and closer area, making the image and the viewing area appear
smaller than what is digitally captured.
Question 3:
What is the ISO value (light sensitivity) of the Kidizoom
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Duo DX?
Answer:
The Kidizoom ® Duo DX uses an auto-ISO value. It automatically
adjusts the exposure time and light sensitivity depending on the lighting
environment.
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