Appendix A - Trouble Shooting - Honeywell ScanDome HTX-5000 Instruction Manual

Appendix A - Trouble Shooting

If problems occur, verify the installation of the camera with the instructions in this manual and with other
operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the
equipment manual for further information.
Joystick can't control system.
Camera number does not match the multiplexer
number.
Forgot password
Multiplexer & DVR can't work with the Joystick
controller.
Problem Possible Solution
Check that the dome camera IDs are set properly
(See Figures 1 to 9).
Check the polarity of the data line
Check the camera ID and insert the BNC
cable into the proper input of the multiplexer.
Consult your supplier, distributor or service
Center
Check that the data cable for the multiplexer has
the correct Pin configuration (1=1, 2=2, 3=3 ....
8=8).
Check the communication menu of Multiplexer
(setting Multiplexer)
25